Extreme Problem Benq Dw 1655 - Club CDFreaks

MANHUNT · 29-11-2006

For some reason I am unable to burn anything. It was working perfect I have not switched media or anything. On Nero it says "BenQ Unable To Recover TOC." Although when I open BenQ suite it recognizes the media yet it does not burn.

Thanks In Advance! Below are 2 error messages

Quote:

Originally Posted by NERO

Windows XP 5.1
IA32
WinAspi: File 'Wnaspi32.dll': Ver=4.71 (0002), size=45056 bytes, created 11/21/2005 12:48:21 AM
ahead WinASPI: File 'C:\Program Files\Nero\Nero 7\Core\Wnaspi32.dll': Ver=2.0.1.74, size=164112 bytes, created 11/2/2004 12:54:32 PM

NT-SPTI used
Nero Version: 7.0.1.4
Internal Version: 7, 0, 1, 4
(Nero Express)
Recorder: Version: BCHB - HA 1 TA 1 - 7.0.1.4
Adapter driver: HA 1
Drive buffer : 2048kB
Bus Type : via Inquiry data (1) -> ATAPI, detected: ?
Connected to MMC as unknown drive with class-nr : 1
Drive is autodetected - recorder class: Std. MMC recorder
CD-ROM: Version: 0015 - HA 1 TA 0 - 7.0.1.4
Adapter driver: HA 1

=== Scsi-Device-Map ===
DiskPeripheral : Maxtor 4R080L0 atapi Port 0 ID 0 DMA: On
DiskPeripheral : WDC WD1600JB-00GVA0 atapi Port 0 ID 1 DMA: On
CdRomPeripheral : HL-DT-ST DVD-ROM GDR8162B atapi Port 1 ID 0 DMA: On
CdRomPeripheral : BENQ DVD LS DW1655 atapi Port 1 ID 1 DMA: On
CdRomPeripheral : Generic DVD-ROM 1.0 d347prt Port 2 ID 0 DMA: Off
CdRomPeripheral : HD0213T CNB129J 2.0B vaxscsi Port 3 ID 0 DMA: Off

=== CDRom-Device-Map ===
HL-DT-ST DVD-ROM GDR8162B D: CDRom0
BENQ DVD LS DW1655 E: CDRom1
Generic DVD-ROM G: CDRom2
HD0213T CNB129J O: CDRom3
=======================

AutoRun : 0
Excluded drive IDs:
WriteBufferSize: 40894464 (0) Byte
ShowDrvBufStat : 0
BUFE : 0
Physical memory : 253MB (260080kB)
Free physical memory: 51MB (53240kB)
Memory in use : 79 %
Uncached PFiles: 0x0
Use Inquiry : 1
Global Bus Type: default (0)
Check supported media : Disabled (0)

28.11.2006
CD-ROM (ISO)
5:23:16 PM #1 Text 0 File Isodoc.cpp, Line 6411
Iso document burn settings
------------------------------------------
Determine maximum speed : FALSE
Simulate : FALSE
Write : TRUE
Finalize CD : FALSE
Multisession : TRUE
Multisession type: : Start multisession
Burning mode : TAO
Mode : 1
ISO Level : 1 (Max. of 11 = 8 + 3 char)
Character set : ISO 9660
Joliet : TRUE
Allow pathdepth more than 8 directories : TRUE
Allow more than 255 characters in path : TRUE
Write ISO9660 ;1 file extensions : TRUE

5:23:16 PM #2 Text 0 File Burncd.cpp, Line 3048
BENQ DVD LS DW1655
Seamless Link activated

5:23:16 PM #3 Text 0 File ThreadedTransfer.cpp, Line 525
ReadBuffer-Pipe got 39936KB of Memory

5:23:16 PM #4 Text 0 File Reader.cpp, Line 124
Reader running

5:23:16 PM #5 Text 0 File Writer.cpp, Line 113
Writer E: BENQ DVD LS DW1655 running

5:23:16 PM #6 ISO9660GEN -11 File Geniso.cpp, Line 3312
First writeable address = 0 (0x00000000)

5:23:17 PM #7 Text 0 File Burncd.cpp, Line 3342
Turn on Track-At-Once, using CD-R/RW media

5:23:17 PM #8 Text 0 File DlgWaitCD.cpp, Line 279
Last possible write address on media: 359845 ( 79:59.70)
Last address to be written: 599 ( 0:09.74)

5:23:17 PM #9 Text 0 File DlgWaitCD.cpp, Line 291
Write in overburning mode: NO (enabled: CD)

5:23:17 PM #10 Text 0 File DlgWaitCD.cpp, Line 2578
Recorder: BENQ DVD LS DW1655

5:23:17 PM #11 Text 0 File DlgWaitCD.cpp, Line 458
>>> Protocol of DlgWaitCD activities: <<<
=========================================

5:23:17 PM #12 Text 0 File ThreadedTransferInterface.cpp, Line 847
Setup items (after recorder preparation)
0: TRM_DATA_MODE1 ()
2 indices, index0 (150) not provided
original disc pos #0 + 600 (600) = #600/0:8.0
relocatable, disc pos for caching/writing not required/ required, no patch infos
-> TRM_DATA_MODE1, 2048, config 0, wanted index0 0 blocks, length 598 blocks [E: BENQ DVD LS DW1655]
--------------------------------------------------------------

5:23:17 PM #13 Text 0 File ThreadedTransferInterface.cpp, Line 1059
Prepare recorder [E: BENQ DVD LS DW1655] for write in TAO
DAO infos:
==========
MCN: ""
TOCType: 0x00; Session Closed, disc not fixated
Tracks 1 to 1:
1: TRM_DATA_MODE1, 2048/0x00, FilePos 0 307200 1536000, ISRC ""
DAO layout:
===========
__Start_|____Track_|_Idx_|_CtrlAdr_|_RecDep__________
-150 | lead-in | 0 | 0x41 | 0x00
-150 | 1 | 0 | 0x41 | 0x00
0 | 1 | 1 | 0x41 | 0x00
600 | lead-out | 1 | 0x41 | 0x00

5:23:17 PM #14 Text 0 File ThreadedTransferInterface.cpp, Line 1127
Removed 2 run-out blocks from end of track 1. Length: 600 -> 598.

5:23:17 PM #15 Text 0 File SCSIPassThrough.cpp, Line 36
SPTILockVolume - completed successfully for FCTL_LOCK_VOLUME

5:23:17 PM #16 Phase 24 File dlgbrnst.cpp, Line 1725
Caching of files started

5:23:17 PM #17 Text 0 File Burncd.cpp, Line 4176
Cache writing successful.

5:23:17 PM #18 Phase 25 File dlgbrnst.cpp, Line 1725
Caching of files completed

5:23:17 PM #19 Phase 36 File dlgbrnst.cpp, Line 1725
Burn process started at 48x (7,200 KB/s)

5:23:17 PM #20 SPTI -1189 File SCSIPassThrough.cpp, Line 323
E: CdRom1: SCSIStatus(x02) WinError(0) NeroError(-1189)
Sense Key: 0x05 (KEY_ILLEGAL_REQUEST)
Sense Code: 0x30
Sense Qual: 0x02
CDB Data: 0xAD 00 00 00 00 00 00 FF 40 00 00 00
Sense Area: 0x70 00 05 00 00 00 00 12 00 00 00 00 30 02
Buffer x03444200: Len x4000

5:23:17 PM #21 Text 0 File ThreadedTransferInterface.cpp, Line 2685
Verifying disc position of item 0 (relocatable, disc pos, no patch infos, orig at #0): write at #0

5:24:02 PM #22 SPTI -1135 File SCSIPassThrough.cpp, Line 323
E: CdRom1: SCSIStatus(x02) WinError(0) NeroError(-1135)
Sense Key: 0x03 (KEY_MEDIUM_ERROR)
Sense Code: 0x0C
Sense Qual: 0x00
CDB Data: 0x2A 00 00 00 00 00 00 00 20 00 00 00
Sense Area: 0x70 00 03 00 00 00 00 12 00 00 00 00 0C
Buffer x04f40000: Len x10000
0x00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
0x00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
0x00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00

5:24:02 PM #23 CDR -1135 File Writer.cpp, Line 302
Write error
E: BENQ DVD LS DW1655

5:24:02 PM #24 Text 0 File ThreadedTransfer.cpp, Line 228
all writers idle, stopping conversion

5:24:02 PM #25 CDR -201 File WriterStatus.cpp, Line 200
Invalid write state
E: BENQ DVD LS DW1655

5:24:02 PM #26 TRANSFER -18 File WriterStatus.cpp, Line 200
Could not perform EndTrack

5:24:02 PM #27 Text 0 File MMC.cpp, Line 16379
start Close Session

5:24:02 PM #28 SPTI -1122 File SCSIPassThrough.cpp, Line 323
E: CdRom1: SCSIStatus(x02) WinError(0) NeroError(-1122)
Sense Key: 0x03 (KEY_MEDIUM_ERROR)
Sense Code: 0x57
Sense Qual: 0x00
CDB Data: 0x5B 01 02 00 00 00 00 00 00 00 00 00
Sense Area: 0x70 00 03 00 00 00 00 12 00 00 00 00 57

5:24:02 PM #29 CDR -1122 File WriterStatus.cpp, Line 249
Unable to recover TOC
E: BENQ DVD LS DW1655

5:24:02 PM #30 TRANSFER -19 File WriterStatus.cpp, Line 249
Could not perform Fixation

5:24:02 PM #31 Text 0 File WriterStatus.cpp, Line 258
falling back to disc fixation

5:24:02 PM #32 Phase 38 File dlgbrnst.cpp, Line 1725
Burn process failed at 48x (7,200 KB/s)

Existing drivers:
File 'Drivers\CDRALW2K.SYS': Ver=8.0.0.212 , size=2560 bytes, created 11/2/2005 2:00:00 PM
File 'Drivers\ASPI32.SYS': Ver=4.71 (0002) built by: WinDDK, size=16512 bytes, created 11/21/2005 12:48:21 AM
File 'Drivers\PXHELP20.SYS': Ver=3.00.11B, size=46080 bytes, created 11/2/2005 2:00:00 PM (Prassi/Veritas driver for win 2K)

Registry Keys:
HKLM\Software\Microsoft\Windows NT\CurrentVersion\WinLogon\AllocateCDROMs : 0 (Security Option)

Quote:

Originally Posted by Roxio

Sense: 03 ASC: 73 ASCQ: 02 (Command 2A)
-------------------------------------------------------
Px.dll: 2.7.42.500
PxAFS.DLL: 1.0.0.1
pxdrv.dll: 1.1.75.0
PxMas.dll: 2.7.42.500
PxSFS.DLL: 2.7.42.500
PxWave.dll: 2.7.42.500
PXWMA.dll: 1.0.0.3

camellote · 29-11-2006

A memory issue maybe?
You have 252MB of memory and are already using 79% when you try to burn?
What is the "official" requirement for Nero 7?

CDuncle · 29-11-2006

I would also suggest to update Nero. They are at version 7.5.9.0A. Your 7.0.1.4 will not update automatically, you will have to use Nero Tools from there web site to get rid of your old version first. Instruction is there.
Update was working from I think 7.2.8 on.
There was lots of bugs in original version.

MANHUNT · 29-11-2006

Yeah well you can think it is the software although I tried multiple programs CloneCD, Roxio and Nero. None worked so I guess it might be the hardware I am not so sure yet though.

**zevia** · 29-11-2006

Few things to try:

- Are you burning on a CD-RW? I would suggest trying another media.
- Also try to disable alcohol when troubleshooting.
- Try No-Multisession

MANHUNT · 29-11-2006

Actually I have not changed media by media I mean the type of DVD-R's DL and CD-R I use. I tried switching and none worked.

**zevia** · 29-11-2006

Let me expand my suggestions above for better understanding.

- Please let us know the brand of your DVD-R (DL) and CD-R (ie Memorex, Verbatim etc). Although you haven't change your media as you said, but they might turn bad overtime.

- Please let us know the MID of your DVD-R (DL) and CD-R. You can tell us the MID by checking with Nero CD-DVD Speed "Disc Info". You can download the latest Nero CD-DVD Speed here: http://www.cdspeed2000.com/

- You have Alcohol installed per log:

Quote:

CdRomPeripheral : HD0213T CNB129J 2.0B vaxscsi Port 3 ID 0 DMA: Off

Try to disable it when you troubleshoot the problem. Alcohol might conflict during burning. Make sure the driver is not in the window process anymore.

- You have Multisession selected per log.

Quote:

Multisession : TRUE
Multisession type: : Start multisession

Try to change to No-Multisession in Nero new Compilation window.

- Lastly, the log suggested there is a problem with media you are using:

Quote:

Sense Key: 0x03 (KEY_MEDIUM_ERROR)

Try different batch of media.

29-11-2006	#2 (permalink)
camellote CD Freaks Senior Member Join Date: Feb 2006 Posts: 399	Re: Extreme Problem Benq Dw 1655 A memory issue maybe? You have 252MB of memory and are already using 79% when you try to burn? What is the "official" requirement for Nero 7?

29-11-2006	#3 (permalink)
CDuncle CD Freaks Senior Member Join Date: Nov 2006 Posts: 644	Re: Extreme Problem Benq Dw 1655 I would also suggest to update Nero. They are at version 7.5.9.0A. Your 7.0.1.4 will not update automatically, you will have to use Nero Tools from there web site to get rid of your old version first. Instruction is there. Update was working from I think 7.2.8 on. There was lots of bugs in original version.

29-11-2006	#4 (permalink)
MANHUNT New on Forum Join Date: Nov 2006 Posts: 3	Re: Extreme Problem Benq Dw 1655 Yeah well you can think it is the software although I tried multiple programs CloneCD, Roxio and Nero. None worked so I guess it might be the hardware I am not so sure yet though.

29-11-2006	#5 (permalink)
zevia Admin & Review Coordinator N.America Join Date: Jul 2004 Location: USA Posts: 9,639	Re: Extreme Problem Benq Dw 1655 Few things to try: - Are you burning on a CD-RW? I would suggest trying another media. - Also try to disable alcohol when troubleshooting. - Try No-Multisession

29-11-2006	#6 (permalink)
MANHUNT New on Forum Join Date: Nov 2006 Posts: 3	Re: Extreme Problem Benq Dw 1655 Actually I have not changed media by media I mean the type of DVD-R's DL and CD-R I use. I tried switching and none worked.

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