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11-02-2005
| #1 (permalink) |
| New on Forum Join Date: Feb 2005
Posts: 1
| DDW-163 Dead I have a NU DDW-163 a rebadged Benq 1620 and it stopped functioning. I have had this burner for two weeks I flashed to Benq fiirmware and burned a couple peices of media. Well yesterday the drive stopped responding. Meaning the drive tray will not even open. The deal is I would like to flash it back to the oem firmware. How can I accompish this so I can send the drive back ?? Thanks, |
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11-02-2005
| #2 (permalink) |
| CDFreaks Resident  Join Date: Aug 2004
Posts: 501
| Re: DDW-163 Dead If you wanted to keep your warranty, you shouldn't have used a hacked firmware.
__________________  Benq 1650 - BCIC LiteOn SHM-165H6S - HSOE Pioneer 112D - 1.21 Samsung SH-S182D - SB04 (CDFreaks version) HL-DT-ST DVDRAM GSA-4048N in my work notebook |
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11-02-2005
| #3 (permalink) |
| CDFreaks Resident  Join Date: Oct 2004 Location: The Spider's Web
Posts: 577
| Re: DDW-163 Dead Try uninstalling the drive in the device manager and letting windows reaquire it. If that does not work open the case and check to make sure all the cables are hocked up properly. If no problem there, disconect the drives powercable (make sure computer is off) and reboot the computer. Then shut of the computer, reconnect the powercable and rebbot.
__________________ Why? Said the spry little fly. F.A.Q. for PC DVD-Writers The Big NEC F.A.Q. F.A.Q. for Liteon Optical Drives Know your media: Dvd Identifier Test your burn quality: Nero CD-DVD speed Update your NEC firmware Update your Benq firmware Update your Liteon firmware Nec 3500 2.TB RC2 Benq 1620 B7V9 Speed Patched Liteon 1633sx BS41 Speed Patched Matshita UJ-820S 1.50 |
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12-02-2005
| #4 (permalink) |
| CD Freaks Senior Member  Join Date: Jan 2005 Location: Berlin, Germany
Posts: 429
| Re: DDW-163 Dead Did you try to use the DOS cvt flasher (or what is it called) from "Inofficial firmware" page (see thread above)? BTW, to all others, yes he may have voided warranty, but after I saw what bad quality at least my BenQ was, I would understand him to flash back and get the drive replaces. For me, this is a logical conclusion: As I often rant about, the European BenQ download site sucks. They still offer M firmware for Bulk and Retail. So I understand people going to US or whatever websites to get updates. BenQ was not able to tell me about their policy regarding firmwares and warranty. They were not able to tell me anything at all but "wait". So I understand if someone just says "FU" to the support and helps himself - and I still think he has the right to return a faulty drive (as long as it was not his attempt to flash which destroyed it). So RickDriver, while you may be legally right on that, I feel Viper is morally allowed to reflash the drive and if still does not work after that, to return it. Viper, good luck! |
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12-02-2005
| #5 (permalink) |
| Administrator  Join Date: Jun 2003 Location: USA/Norway/Germany
Posts: 1,260
| Re: DDW-163 Dead Hi Viper999, and welcome to our forum. Since you have been using an unofficial firmware for your NU DDW-163 converting it to a BenQ 1620, your warranty is voided - even if you go back to original firmware later. We at CDFreaks.com don’t support this kind of actions, so we are not able to help you – Sorry! Thread closed!
__________________ Intel® Core™2 Quad ASUS P5K-E/WIFI AP (Intel® P35 & ICH9R) with Infineon 2GB RAM and 550 Watt PSU My review PC – (click to view) To become a member of cdfreaks.com just click here to join 2 FAT 2 FLY ! |
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