I have spent an entire day searching these forums and I'm hoping someone can answer my question because I couldn't find it. I have the retail 1620 with the Plumax external enclosure which is the prolific chipset. When I try to burn, the process stops and I get a "burn process failed" error message. I realize now that I need to update the firmware in my enclosure and that I should update the firmware to the Benq external firmware the 47n9. Will doing both these updates fix my problem?

Also, right now I can only burn at 5x and just to be sure, since I have the retail version I can flash to the 47n9 without doing the cvt flashy thingy. Sorry, but all of this is overwhelming and I can't even get the burner to burn anything. Thanx in advance for your help.

Try using 47L9. ala said 47N9 is not good.

http://club.cdfreaks.com/showthread....79#post1012379

OK, thanx, I'll use 47L9, but do you know if that along with the updated Plumax drivers will solve the burn process failure error?

Thanx

Sorry I don't know since my drives are internals, maybe someone will chip in later.

I have this same setup in a Plumax USB & Firewire combo case using 47L9 firmware. When using the Firewire port I can burn at 16x without any problems.

This is my Plumax enclosure:-
http://www.dealsonic.com/plpmblcousb22.html

Also I did have to upgrade the firmware of the Prolific chipset to get it to burn at 16x.

Here's a post by dishinit that you might want to consider to flash your enclosure to the latest firmware for the PL3507 bridgeboard chip to ensure 16X DVD burns ...

1st, install the drive in the external case.
Make sure there is no media in drive.
Connect only with USB to flash PL-3705 & BenQ 1620

Pl-3507 Rom updater's & firmware can be found here:
http://member.newsguy.com/~siccos/PL3507%20Firmware.htm

Then using 2.14 Rom Updater, do a Rom read (write it down or do a screen shot save) on your existing Pl-3507 case firmware. Save the file.

If your PL-3507 has "0X6F" Chip ID then you will have to flash up to 09/07 firmware using "2.04" Rom Updater. 2.14 Rom Updater will not work!
After flashing reboot your external case, then read with 2.14 Rom Updater to insure your good with Sept firmware.

If you have ATMEL flash chip you can use the 2.14 updater to flash directly to 09/07/04. Reboot case and confirm update with 2.14 Rom read.

Updating to this 09/07/04 firmware will insure your drive will not have any drive recognition problems with your OS.

If you wish to update to v185 (Nov) firmware (future HD use in case), then use Rom Updater 2.2 or 2.21 and the respective hex file. Reboot case and do confirm update Rom read.

Thank you so much for your help, I will try that as soon as I get home. My last question is when flashing to the 47L9, can I just download it from Benq's site because I have the retail version or do I need to do that crazy cvt thing?

Thanks again for your help.

I too have the Retail version of the BenQ 1620, however I downloaded WinDWFlash.exe and then the 47L9.CVT file from http://dvdpro.club.st/firmware/BENQ_FW.htm

Then I connected the external case to the USB port and started WinDWFlash.exe and flashed the burner using the 47L9.CVT firmware.

I do not know whether you can directly download the 47L9 file from the BenQ site and flash it (may or may not work).

I have updated all my drivers and after like 10 seconds i get burn process failure....any thoughts?

Here's my log file if this might help


Windows XP 5.1
IA32
WinAspi: -
ahead WinASPI: File 'C:\Program Files\Ahead\nero\Wnaspi32.dll': Ver=2.0.1.68, size=160016 bytes, created 7/28/2004 4:51:12 PM
Nero version: 6.6.0.1
Recorder: Version: 47L9 - HA 3 TA 0 - 6.6.0.1
Adapter driver: <> HA 3
Drive buffer : 2048kB
Bus Type : via Inquiry data (1) -> ATAPI, detected: ?
Connected to MMC as unknown drive with class-nr : 1
Drive is autodetected - recorder class: Std. MMC recorder
CD-ROM: Version: KDK3 - HA 1 TA 0 - 6.6.0.1
Adapter driver: HA 1

=== Scsi-Device-Map ===
DiskPeripheral : FUJITSU MHT2060AT PL atapi Port 0 ID 0 DMA: On
CdRomPeripheral : SONY CDRW/DVD CRX830E atapi Port 1 ID 0 DMA: On
DiskPeripheral : SanDisk SDCFB-128 atapi Port 2 ID 0 DMA: Off

=== CDRom-Device-Map ===
SONY CDRW/DVD CRX830E G: CDRom0
BENQ DVD DD EW162I F: CDRom1
=======================

AutoRun : 1
Excluded drive IDs:
WriteBufferSize: 74448896 (0) Byte
ShowDrvBufStat : 0
BUFE : 0
Physical memory : 511MB (523496kB)
Free physical memory: 123MB (126740kB)
Memory in use : 75 %
Uncached PFiles: 0x0
Use Static Write Speed Table: 0
Use Inquiry : 1
Global Bus Type: default (0)
Check supported media : Disabled (0)

14.6.2005
ISO compilation
8:31:53 PM #1 Text 0 File Isodoc.cpp, Line 6165
Iso document burn settings
------------------------------------------
Determine maximum speed : FALSE
Simulate : FALSE
Write : TRUE
Finalize CD : FALSE
Multisession : TRUE
Multisession type: : Start multisession
Burning mode : DAO
Mode : 1
ISO Level : 1 (Max. of 11 = 8 + 3 char)
Character set : ISO 9660
Joliet : TRUE
Allow pathdepth more than 8 directories : TRUE
Allow more than 255 characters in path : TRUE
Write ISO9660 ;1 file extensions : TRUE

8:31:53 PM #2 Text 0 File Reader.cpp, Line 127
Reader running

8:31:53 PM #3 Text 0 File Writer.cpp, Line 122
Writer BENQ DVD DD EW162I running

8:31:53 PM #4 ISO9660GEN -11 File geniso.cpp, Line 3286
First writeable address = 0 (0x00000000)

8:31:53 PM #5 Text 0 File Burncd.cpp, Line 3117
Turn on Disc-at-once, using DVD media

8:31:54 PM #6 Text 0 File DlgWaitCD.cpp, Line 256
Last possible write address on media: 2298495 (510:46.45, 4489MB)
Last address to be written: 1458815 (324:10.65, 2849MB)

8:31:54 PM #7 Text 0 File DlgWaitCD.cpp, Line 268
Write in overburning mode: NO (enabled: CD)

8:31:54 PM #8 Text 0 File DlgWaitCD.cpp, Line 2309
Recorder: BENQ DVD DD EW162I, Media type: DVD-R
Disc Manufacturer: CMC MA - G. AF1
Disc Application Code: 64, Disc Physical Code: 193

8:31:54 PM #9 Text 0 File DlgWaitCD.cpp, Line 430
>>> Protocol of DlgWaitCD activities: <<<
=========================================

8:31:54 PM #10 Text 0 File ThreadedTransferInterface.cpp, Line 844
Setup items (after recorder preparation)
0: TRM_DATA_MODE1 ()
2 indices, index0 (150) not provided
original disc pos #0 + 1458816 (1458816) = #1458816/324:10.66
relocatable, disc pos for caching/writing not required/ required, no patch infos
-> TRM_DATA_MODE1, 2048, config 0, wanted index0 0 blocks, length 1458816 blocks [BENQ DVD DD EW162I]
--------------------------------------------------------------

8:31:55 PM #11 Text 0 File ThreadedTransferInterface.cpp, Line 1047
Prepare recorder [BENQ DVD DD EW162I] for write in CUE-sheet-DAO
DAO infos:
==========
MCN: ""
TOCType: 0x00; Session Closed, disc fixated
Tracks 1 to 1:
1: TRM_DATA_MODE1, 2048/0x00, FilePos 0 0 2987655168, ISRC ""
DAO layout:
===========
__Start_|____Track_|_Idx_|_RecDep_|_CtrlAdr_
0 | lead-in | 0 | 0x00 | 0x41
0 | 1 | 0 | 0x00 | 0x41
0 | 1 | 1 | 0x00 | 0x41
1458816 | lead-out | 1 | 0x00 | 0x41

8:31:56 PM #12 Phase 24 File dlgbrnst.cpp, Line 1853
Caching of files started

8:31:58 PM #13 Text 0 File Burncd.cpp, Line 4003
Cache writing successful.

8:31:58 PM #14 Phase 25 File dlgbrnst.cpp, Line 1853
Caching of files completed

8:31:58 PM #15 Phase 36 File dlgbrnst.cpp, Line 1853
Burn process started at 4x (5,540 KB/s)

8:31:58 PM #16 Text 0 File ThreadedTransferInterface.cpp, Line 2497
Verifying disc position of item 0 (relocatable, disc pos, no patch infos, orig at #0): write at #0

8:31:58 PM #17 Text 0 File dlgbrnst.cpp, Line 1711
Set remaining time: 9:11,610 (551610ms) -> OK

8:31:58 PM #18 Text 0 File DVDR.cpp, Line 2027
Recording mode: Sequential Recording Mode

8:31:58 PM #19 Text 0 File Mmc.cpp, Line 20673
Set BUFE: Seamless Link -> ON

8:31:58 PM #20 Text 0 File DVDR.cpp, Line 2168
Start write address at LBA 0
DVD high compatibility mode: Yes

8:31:58 PM #21 Text 0 File Cdrdrv.cpp, Line 8281
---- DVD Structure: Physical Format Information (00h) ----
Layer: 0, Address: 0 (0 h), AGID: 0; Length: 2050
Book Type: DVD-R (2), Part Version: 5
Disc Size: 120 mm, Maximum Rate: (F h)
Number of Layers: 1, Track Path: Parallel Track Path (PTP), Layer Type: recordable
Linear Density: 0,267 um/bit, Track Density: 0,74 um/track
Starting Physical Sector Number of Data Area: 30000 h (DVD-ROM, DVD-R/-RW, DVD+R/+RW)
End Physical Sector Number of Data Area: EF37BB h
End Sector Number in Layer 0: 0 h
Data in Burst Cutting Area (BCA) does not exist
Start sector number of the current Border-Out: 0 h
Start sector number of the next Border-In: 0 h
Media Specific [16..63]:
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................

8:31:58 PM #22 Text 0 File DVDR.cpp, Line 5367
Drive: BENQ DVD DD EW162I
Book Type request: DVD-ROM
Drive doesn't support changing Book Type for DVD-R

8:31:58 PM #23 CDR -1207 File DVDR.cpp, Line 4608
Book Type automatically set to: DVD-ROM

8:32:39 PM #24 SCSI -1135 File Cdrdrv.cpp, Line 1432
SCSI Exec, HA 3, TA 0, LUN 0, buffer 0x08240000
Status: 0x04 (0x01, SCSI_ERR)
HA-Status 0x00 (0x00, OK)
TA-Status 0x02 (0x01, SCSI_TASTATUS_CHKCOND)
Sense Key: 0x03 (KEY_MEDIUM_ERROR)
Sense Code: 0x0C
Sense Qual: 0x00
CDB Data: 0x2A 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x20 0x00 0x00 0x00
Sense Data: 0x70 0x00 0x03 0x00 0x00 0x00 0x00 0x12
0x00 0x00 0x00 0x00 0x0C 0x00

8:32:39 PM #25 CDR -1135 File Writer.cpp, Line 311
Write error

8:32:39 PM #26 Text 0 File ThreadedTransfer.cpp, Line 229
all writers idle, stopping conversion

8:32:39 PM #27 Text 0 File ThreadedTransfer.cpp, Line 223
conversion idle, stopping reader

8:32:39 PM #28 Text 0 File DVDR.cpp, Line 2410
EndDAO: Last written address was -1

8:32:39 PM #29 Text 0 File DVDR.cpp, Line 5367
Drive: BENQ DVD DD EW162I
Book Type request: DVD-ROM
Drive doesn't support changing Book Type for DVD-R

8:32:39 PM #30 Text 0 File dlgbrnst.cpp, Line 1711
Set remaining time: 0:00,000 (0ms) -> OK

8:32:39 PM #31 Text 0 File dlgbrnst.cpp, Line 1711
Set remaining time: 0:00,000 (0ms) -> OK

8:32:39 PM #32 Phase 38 File dlgbrnst.cpp, Line 1853
Burn process failed at 4x (5,540 KB/s)


Existing drivers:
File 'Drivers\atapi.sys': Ver=5.1.2600.1106 (xpsp1.020828-1920), size=86912 bytes, created 8/29/2002 2:27:50 AM (Adapter driver for src)

Registry Keys:
HKLM\Software\Microsoft\Windows NT\CurrentVersion\WinLogon\AllocateCDROMs : 0 (Security Option)

i did some research and fixed that problem and now i have:

Windows XP 5.1
IA32
WinAspi: -
ahead WinASPI: File 'C:\Program Files\Ahead\Nero\Wnaspi32.dll': Ver=2.0.1.68, size=160016 bytes, created 7/28/2004 4:51:12 PM
Nero version: 6.6.0.1
Recorder: Version: 47L9 - HA 3 TA 0 - 6.6.0.1
Adapter driver: <> HA 3
Drive buffer : 2048kB
Bus Type : via Inquiry data (1) -> ATAPI, detected: ?
Connected to MMC as unknown drive with class-nr : 1
Drive is autodetected - recorder class: Std. MMC recorder
CD-ROM: Version: KDK3 - HA 1 TA 0 - 6.6.0.1
Adapter driver: HA 1

=== Scsi-Device-Map ===
DiskPeripheral : FUJITSU MHT2060AT PL atapi Port 0 ID 0 DMA: On
CdRomPeripheral : SONY CDRW/DVD CRX830E atapi Port 1 ID 0 DMA: On
DiskPeripheral : SanDisk SDCFB-128 atapi Port 2 ID 0 DMA: Off

=== CDRom-Device-Map ===
SONY CDRW/DVD CRX830E G: CDRom0
BENQ DVD DD EW162I F: CDRom1
=======================

AutoRun : 1
Excluded drive IDs:
WriteBufferSize: 74448896 (0) Byte
ShowDrvBufStat : 0
BUFE : 0
Physical memory : 511MB (523496kB)
Free physical memory: 100MB (103232kB)
Memory in use : 80 %
Uncached PFiles: 0x0
Use Static Write Speed Table: 0
Use Inquiry : 1
Global Bus Type: default (0)
Check supported media : Disabled (0)

14.6.2005
ISO compilation
8:47:52 PM #1 Text 0 File Isodoc.cpp, Line 6165
Iso document burn settings
------------------------------------------
Determine maximum speed : FALSE
Simulate : FALSE
Write : TRUE
Finalize CD : TRUE
Multisession : FALSE
Burning mode : DAO
Mode : 1
ISO Level : 1 (Max. of 11 = 8 + 3 char)
Character set : ISO 9660
Joliet : TRUE
Allow pathdepth more than 8 directories : TRUE
Allow more than 255 characters in path : TRUE
Write ISO9660 ;1 file extensions : TRUE

8:47:52 PM #2 Text 0 File Reader.cpp, Line 127
Reader running

8:47:52 PM #3 Text 0 File Writer.cpp, Line 122
Writer BENQ DVD DD EW162I running

8:47:52 PM #4 ISO9660GEN -11 File geniso.cpp, Line 3286
First writeable address = 0 (0x00000000)

8:47:52 PM #5 Text 0 File Burncd.cpp, Line 3117
Turn on Disc-at-once, using DVD media

8:47:52 PM #6 Text 0 File DlgWaitCD.cpp, Line 256
Last possible write address on media: 2298495 (510:46.45, 4489MB)
Last address to be written: 1458735 (324:09.60, 2849MB)

8:47:52 PM #7 Text 0 File DlgWaitCD.cpp, Line 268
Write in overburning mode: NO (enabled: CD)

8:47:52 PM #8 Text 0 File DlgWaitCD.cpp, Line 2309
Recorder: BENQ DVD DD EW162I, Media type: DVD-R
Disc Manufacturer: CMC MA - G. AF1
Disc Application Code: 64, Disc Physical Code: 193

8:47:52 PM #9 Text 0 File DlgWaitCD.cpp, Line 430
>>> Protocol of DlgWaitCD activities: <<<
=========================================

8:47:52 PM #10 Text 0 File ThreadedTransferInterface.cpp, Line 844
Setup items (after recorder preparation)
0: TRM_DATA_MODE1 ()
2 indices, index0 (150) not provided
original disc pos #0 + 1458736 (1458736) = #1458736/324:9.61
relocatable, disc pos for caching/writing not required/ required, no patch infos
-> TRM_DATA_MODE1, 2048, config 0, wanted index0 0 blocks, length 1458736 blocks [BENQ DVD DD EW162I]
--------------------------------------------------------------

8:47:52 PM #11 Text 0 File ThreadedTransferInterface.cpp, Line 1047
Prepare recorder [BENQ DVD DD EW162I] for write in CUE-sheet-DAO
DAO infos:
==========
MCN: ""
TOCType: 0x00; Session Closed, disc fixated
Tracks 1 to 1:
1: TRM_DATA_MODE1, 2048/0x00, FilePos 0 0 2987491328, ISRC ""
DAO layout:
===========
__Start_|____Track_|_Idx_|_RecDep_|_CtrlAdr_
0 | lead-in | 0 | 0x00 | 0x41
0 | 1 | 0 | 0x00 | 0x41
0 | 1 | 1 | 0x00 | 0x41
1458736 | lead-out | 1 | 0x00 | 0x41

8:47:52 PM #12 Phase 24 File dlgbrnst.cpp, Line 1853
Caching of files started

8:47:52 PM #13 Text 0 File Burncd.cpp, Line 4003
Cache writing successful.

8:47:52 PM #14 Phase 25 File dlgbrnst.cpp, Line 1853
Caching of files completed

8:47:52 PM #15 Phase 36 File dlgbrnst.cpp, Line 1853
Burn process started at 4x (5,540 KB/s)

8:47:52 PM #16 Text 0 File ThreadedTransferInterface.cpp, Line 2497
Verifying disc position of item 0 (relocatable, disc pos, no patch infos, orig at #0): write at #0

8:47:52 PM #17 Text 0 File dlgbrnst.cpp, Line 1711
Set remaining time: 9:11,581 (551581ms) -> OK

8:47:52 PM #18 Text 0 File DVDR.cpp, Line 2027
Recording mode: Sequential Recording Mode

8:47:52 PM #19 Text 0 File Mmc.cpp, Line 20673
Set BUFE: Seamless Link -> ON

8:47:53 PM #20 Text 0 File DVDR.cpp, Line 2168
Start write address at LBA 0
DVD high compatibility mode: Yes

8:47:53 PM #21 Text 0 File Cdrdrv.cpp, Line 8281
---- DVD Structure: Physical Format Information (00h) ----
Layer: 0, Address: 0 (0 h), AGID: 0; Length: 2050
Book Type: DVD-R (2), Part Version: 5
Disc Size: 120 mm, Maximum Rate: (F h)
Number of Layers: 1, Track Path: Parallel Track Path (PTP), Layer Type: recordable
Linear Density: 0,267 um/bit, Track Density: 0,74 um/track
Starting Physical Sector Number of Data Area: 30000 h (DVD-ROM, DVD-R/-RW, DVD+R/+RW)
End Physical Sector Number of Data Area: EF37BB h
End Sector Number in Layer 0: 0 h
Data in Burst Cutting Area (BCA) does not exist
Start sector number of the current Border-Out: 0 h
Start sector number of the next Border-In: 0 h
Media Specific [16..63]:
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................

8:51:46 PM #22 SCSI -1135 File Cdrdrv.cpp, Line 1432
SCSI Exec, HA 3, TA 0, LUN 0, buffer 0x03080000
Status: 0x04 (0x01, SCSI_ERR)
HA-Status 0x00 (0x00, OK)
TA-Status 0x02 (0x01, SCSI_TASTATUS_CHKCOND)
Sense Key: 0x03 (KEY_MEDIUM_ERROR)
Sense Code: 0x0C
Sense Qual: 0x00
CDB Data: 0x2A 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x20 0x00 0x00 0x00
Sense Data: 0x70 0x00 0x03 0x00 0x00 0x00 0x00 0x12
0x00 0x00 0x00 0x00 0x0C 0x00

8:51:46 PM #23 CDR -1135 File Writer.cpp, Line 311
Write error

8:51:46 PM #24 Text 0 File ThreadedTransfer.cpp, Line 229
all writers idle, stopping conversion

8:51:46 PM #25 Text 0 File ThreadedTransfer.cpp, Line 223
conversion idle, stopping reader

8:51:46 PM #26 Text 0 File DVDR.cpp, Line 2410
EndDAO: Last written address was -1

8:51:47 PM #27 Text 0 File dlgbrnst.cpp, Line 1711
Set remaining time: 0:00,000 (0ms) -> OK

8:51:47 PM #28 Text 0 File dlgbrnst.cpp, Line 1711
Set remaining time: 0:00,000 (0ms) -> OK

8:51:47 PM #29 Phase 38 File dlgbrnst.cpp, Line 1853
Burn process failed at 4x (5,540 KB/s)

Now i have key medium error and from what i've read that means its shitty media...i have 4x memorex dvd-r....I guess i should go pick up some TDK's?