Won't Accept Credit Cards - Club CDFreaks

garypjones · 05-08-2005

I'd really like to purchase AnyDVD, but their site won't accept my credit cards. I've tried 2 Visa cards, both of which work for other purchases, but SlySoft keeps rejecting them with the message: Payment #XXXXXX for Order #XXXXXXXX over 39.00 USD has failed: [204]: Call card center. I tried customer service, but they just told me to contact my credit card company.

Any suggestions?

*bcn_246* · 05-08-2005

What country are the cards registered to?

*Tru* · 05-08-2005

Quote:

Originally Posted by garypjones

Any suggestions?

How about contacting your credit card company?

SCNR

garypjones · 06-08-2005

I'm making progress (I think). It's an American Visa card. When I talked to the card company, they said that the transaction requests recieved from SlySoft contained an incorrect 3-digit security code. I tried to order again, making sure that I got the code right. But this time I got a response that it was cued for manual processing (whatever that means). I sent SlySoft custtomer support my latest status, but no response yet. I still no license codes or Email confirmation and my trial period is over.

Kringles · 06-08-2005

Once your purchase is in the 'cue for manual processing...' pile you will have to be patient. Automatic purchases that go through without problem are completed in minutes but manual processing may an probably will take 4-5 business days depending on their orders and amount of personnel. You can check with your credit card company via phone or possibly online to see if a charge from Slysoft has been received/processed.
regards

*zebadee* · 06-08-2005

Hi

I know it's difficult but bear with it having recieved incorrect data the delay may be a day or two
But once your're known to them the response is rapid see here

Also claim 10% discount
See here

**alan1476** · 10-08-2005

Quote:

Originally Posted by zebadee

Hi

I know it's difficult but bear with it having recieved incorrect data the delay may be a day or two
But once your're known to them the response is rapid see here

Also claim 10% discount
See here

Thats 10.00USD not 10%.

05-08-2005	#1 (permalink)
garypjones New on Forum Join Date: Aug 2005 Posts: 2	Won't Accept Credit Cards I'd really like to purchase AnyDVD, but their site won't accept my credit cards. I've tried 2 Visa cards, both of which work for other purchases, but SlySoft keeps rejecting them with the message: Payment #XXXXXX for Order #XXXXXXXX over 39.00 USD has failed: [204]: Call card center. I tried customer service, but they just told me to contact my credit card company. Any suggestions?

05-08-2005	#2 (permalink)
bcn_246 Top Referrer Join Date: Aug 2004 Location: Oxfordshire, UK Posts: 3,520	Re: Won't Accept Credit Cards What country are the cards registered to? __________________ Click HERE to join CDFreaks... do it or I will dead you.

06-08-2005	#4 (permalink)
garypjones New on Forum Join Date: Aug 2005 Posts: 2	Re: Won't Accept Credit Cards I'm making progress (I think). It's an American Visa card. When I talked to the card company, they said that the transaction requests recieved from SlySoft contained an incorrect 3-digit security code. I tried to order again, making sure that I got the code right. But this time I got a response that it was cued for manual processing (whatever that means). I sent SlySoft custtomer support my latest status, but no response yet. I still no license codes or Email confirmation and my trial period is over.

06-08-2005	#5 (permalink)
Kringles CD Freaks Member Join Date: Jun 2005 Posts: 104	Re: Won't Accept Credit Cards Once your purchase is in the 'cue for manual processing...' pile you will have to be patient. Automatic purchases that go through without problem are completed in minutes but manual processing may an probably will take 4-5 business days depending on their orders and amount of personnel. You can check with your credit card company via phone or possibly online to see if a charge from Slysoft has been received/processed. regards

06-08-2005	#6 (permalink)
zebadee CD Freaks Member Join Date: Apr 2005 Posts: 5,071	Re: Won't Accept Credit Cards Hi I know it's difficult but bear with it having recieved incorrect data the delay may be a day or two But once your're known to them the response is rapid see here Also claim 10% discount See here

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