Hey folks;

During the last week I have been struggling trying to install the latest AnyDVD update. First time I have had this problem, as I have performed many previous updates.

Today when I downloaded the update successfully, I double clicked on my reg key which told me to "restart" AnyDVD, which I tried after restarting my computer. When I double clicked on my AnyDVD red fox, it turned grey, but did nothing more.

For awhile I was unable to download the update, however, I now can. Was receiving an error message for "opening file for writing".


Specific Questions:

1. I have my registration key on my desktop - is this ok or will it foul up future downloads for AnyDVD?

2. Have tried to delete AnyDVD in Program Files, however, when I try I receive an error message "access denied". Could this be a problem with my user account?

Thanks in advance;

Paul

It maybe your user account or you might've forgotten to disable autostart in AnyDVD that is "running" when you try to delete it.

Alex;

Am a bit confused. Can't get AnyDVD to open with a double click. How to I get to "disable autostart". My red fox icon does not appear in my windows task bar.

Thanx!

Paul

Hi Paul,

Please, try the following:
1. Make a copy of your AnyDVD license key. (Good to have it in a safe place).
2. Check whether AnyDVD is running: "Start">"Run">type: msconfig. If it is running, uncheck the box and restart Windows.
3. Uninstall AnyDVD.
4. "Start">"Run">type: regedit. In regedit: "Edit">"Find">type : AnyDVD. Erase (but be careful) all AnyDVD hits.
5. Restart the computer.
6. Install AnyDVD's newest version. Apply the license key.

I hope you will succeed. Good luck.

Alex;

A 1,000,000,000,000,000,000 thank you's.

I've been struggling for a week and your concise diagnosis did the trick.

AnyDVD is running better than ever.

You are the "champ" in my book!

Paul

I am glad you succedeed.