Well, all I ask is that you be fair.

If Slysoft is shafting this particular customer, they should indeed be called on the carpet for it.

This action would seem impossible to defend, even by the most ardent Slysoft supporters.

I think we should have a sticky post where legit owners of slysoft products with registration problems can at least post their names and problem. We can all view and monitor this on a daily basis, 3-6-9-12 months down the road we can tabulate these posters and then have some real stats to discuss and then decide on a position.

Oh! I do own and purchased 4 Slysoft products not including the fifth a Slysoft freebee.

Some good points. Seriously.

But I do think that given how many trojans and such are out there, invading systems by even the most diligent of users, a person is entitled to a one-time "oops" when it comes to retail stuff.

I work very hard to keep my system protected too, but every now and then, some wacky browser thing happens, even in Firefox. It's rare, but it happens, and I don't encrypt all my text files with PGP, so I could get nailed just as easily as some others.

I think the mature thing to do would be to take the customer at his / her word and issue a new key, documenting the incident with an eye to the future. If 6 months later that new key ends up on the internet, then I could understand refusing a second key.

My keys haven't ended up on fileshares (that I know of).

But it could happen. And it could happen to you, BeLooken, especially if your name is something common.

Keygens have nothing to do with negligence on the part of paid customers.

To compare to a previous analogy, if one leaves the key in the ignition, the car running and unlocked, I don't beleive your insurance company would be very receptive toward replacement. Personal responsibility seems to be lacking in this regard.

1)Do you know what a keygen is?

2) Does my girlfriend lack "personal responsibility"?

"My girlfriend's SymtemWorks Professional 2006 key was being used by someone else. I guarantee you she has no viruses nor trojans on her system. Filesharing is disabled. There is no server software on her system. Everything is updated. Symantec stated their software had been targetted by hackers (was told of a possibility of a keygen). She was issued a new key; the old one was disabled. I'm not a huge fan of Symantec/Norton software, but that company did the right thing."

And it was being used by someone else--when she opened the commercially bought box product. Her key wouldn't install. Why? Someone had already used it. Why? Probably a keygen . . .

My response was to Keys ending up on web sites. I said nothing in regard to keygens.

Keygens are completely different.

Also, given how prevalent browser problems / trojans / etc are, I don't think you can paint everyone with the same brush.

Many people just use the system out of the box. They buy it, plug it in and it goes. They use IE because that's the only browser on their desktop, and the only one that works 100% with Windows Update.

Many sites won't work right unless you leave ActiveX active and Java / JavaScript active. So, not knowing much about locking down your browser, folks just use what they have and before they know it, someone has taken over their browser.

If there are ties between IE and your email client (they share security zones, for example) then there is even more trouble that can happen.

You want to read your email? You almost HAVE to enable HTML mode. Yikes!

I'm simply advocating a bit of understanding here. A more open minded approach, perhaps.

Hey, even the "Great Satan", Microsoft, acknowledges that well intentioned people sometimes get victimized. If they can, why can't other companies?

Keys/serials can end up on websites as a result of keygens producing them.

I full accept that

1) some people don't protect their systems well and

2) get viruses and trojans from downloading stuff they shouldn't be downloading.

In the case of #2, I have no sympathy whatsoever.

But not everyone who gets burned operates their systems like complete noobs.

I have never been a victim . . . yet.

Hey, I just remembered - I saw a thread about someone posting a LOG file on Usenet - one of the newsgroups - and I believe that it included the serial number for the product.

Ya can't go on there and delete the thing, and thanks to DejaNews (now Google Groups), it's cached and stored like FOREVER.

Ooops!

That just shows that "someone" was less than dillegnt in posting logs. One sees this repeatedly when Nero logs are posted. Many people do not delete their serial number thus opening themselves up to having it stolen. And this is whose fault? AnyDVD keys are not straight forward serial numbers, thus not the same.

Some keygens allow people to type names or addresses, and the key is produced from the name or address.

I have no familiarity with any Clonedvd keygen, but someone wrote that one existed. If that's true, then why wouldn't it be possible to produce an Anydvd keygen?

If your key were blacklisted due to a Clonedvd keygen and Slysoft wouldn't issue you a new one, would you be upset?

I do not store any of my SlySoft/Elaborate Bytes Registration Keys on my computers. I store my Registration Keys and associated E-Mails on CDs inside a password protected WinRar achieve file. I also isolate my computers through a Firewall Router and a Software Firewall and ensure that Anti-Virus detection schemes are up to date. Maybe if other took these simple steps they would not be having the problem.

I am a straight arrow and don’t know much about these “KeyGen” that you refer to. Explain to me how a so-called SlySoft and/or Elaborate Bytes Warez “KeyGen” is going to duplicate someone’s Exact Name. All SlySoft/Elaborate Bytes Registration Keys have the persons Name imbedded into the Registration Key. Open up your copy of AnyDVD, CloneDVD, and/or CloneCD and view opening page and see what I am referring to.

BeLooken

there is no AD key-gen : you can take that to the bank
and the clonedvd so called key-gen is just a reg hack
if you use it Cdvd is not registered correctly, and will get burn errors, and later will be un-able to to use a real key without un-installing the whole prog

to all alleged key losers
I guess next time you go to a a regular store , buy an item and subsequently loose it, then go back 2 years later and ask for a refund or replacement, I am sure they will oblige as they do it all day long

SS raggers
keep up the crusade
you really look good
what's next?
an inquisition

Is your name John Smith?

Many people do this at home.

But hardware firewall Router + software firewall + antivirus does not = completely safe, just safer than most

If that's true, then I stand corrected.

Look, I have hardware/software firewalls along with antivirus/spyware software. I even keep all of my registration keys offsite and offline! While I may not be an expert on computer security, I'm certainly not a novice either.

I've received 10 PMs from other CD Freaks members with the same license key problem that I posted about.

I guess were all thieves

ActiveX

ActiveX -

Please do not attempt to insinuate that I called anyone a thief.

If in fact you have sufficient computer security can you explain how your unique one of a kind personnel Registration Key with your Name imbedded into the Registration Key appeared on a FileSharing Web Site?

BeLooken

1.How in gods name are you in a position to know with any definitive degree of certainty that there is no AD key gen???
2.Its a paraphrase of Pogo, but are you certain you are not the inquisitor. Any time someones disgarees with something SS does, you appear to be the crusading defender of the one, true program, IMHO. Its like we all have to be AD politically correct.

Could we please keep it friendly in here, and discuss the issue instead of questioning each others motives and integrity? Thanks!