Hi,

I have the 1004 for almost a year now and when I upgraded XP to sp1 I can't burn DVDs, but worked fine for CD-R. I'm using Nero 6.3.0.0 to burn DVDs and CD-R. Before the upgrade the 1004 burn DVDs fine with no coasters. Now it aborts a 1%. I have looked under device manager and found that the IDE 1004 is labled as a SCSI, "DVDRW IDE1004 SCSI cdROM Device". I am sure that the 1004 is not a SCSI. I tried to uninstalled and reinstall, but XP seems to install the same device again and again. My 2 hard drives are also labled as SCSI too, I'm not sure what went wrong. My firmware is still at 43, I didn't want to upgrade the firmware because I have read here that people having a lot of problems with it. The DVD disc that I'm using are the Ritek g40, they worked fine for me until now. I'm thinking about going back to XP without sp1 if I can't figure out this problem. If anyone could help me with this problem I would appreciate it. Anyways here are the error message for the log:

Windows XP 5.1
IA32
WinAspi: File 'Wnaspi32.dll': Ver=4.60 (1021), size=45056 bytes, created 9/10/1999 4:06:00 AM
ahead WinASPI: File 'C:\Program Files\Ahead\Nero\Wnaspi32.dll': Ver=2.0.1.59, size=160016 bytes, created 11/11/2003 2:49:52 PM
Nero version: 6.3.0.0
Recorder: <DVDRW IDE1004> Version: 0043 - HA 1 TA 1 - 6.3.0.0
Adapter driver: <> HA 1
Drive buffer : 2048kB
Bus Type : default (0) -> ATAPI, detected: ?
CD-ROM: <TOSHIBA CD-ROM XM-6502B >Version: 1013 - HA 0 TA 1 - 6.3.0.0
Adapter driver: <nvidesm> HA 0

=== Scsi-Device-Map ===
DiskPeripheral : QUANTUM FIREBALLP LM A35. nvidesm Port 0 ID 0 DMA: Off
CdRomPeripheral : TOSHIBA CD-ROM XM-6502B 1013 nvidesm Port 0 ID 1 DMA: Off
CdRomPeripheral : DVDRW IDE1004 0043 nvidesm Port 0 ID 0 DMA: Off
DiskPeripheral : Maxtor 5T060H6 TAH7 nvidesm Port 0 ID 1 DMA: Off

=== CDRom-Device-Map ===
TOSHIBA CD-ROM XM-6502B J: CDRom0
DVDRW IDE1004 H: CDRom1
=======================

AutoRun : 1
Excluded drive IDs:
CmdQueuing : 1
CmdNotification: 2
WriteBufferSize: 74448896 (0) Byte
ShowDrvBufStat : 0
EraseSpeed : 0
BUFE : 0
Physical memory : 511MB (523764kB)
Free physical memory: 264MB (270736kB)
Memory in use : 48 %
Uncached PFiles: 0x0
Use Static Write Speed Table: 0
Use Inquiry : 1
Global Bus Type: default (0)
Check supported media : Disabled (0)

28.9.2004
UDF/ISO compilation
10:40:05 PM #1 Phase 112 File dlgbrnst.cpp, Line 1800
DVD-Video files reallocation started

10:40:05 PM #2 Phase 114 File dlgbrnst.cpp, Line 1800
DVD-Video files reallocation completed (no file modified)

10:40:05 PM #3 Text 0 File Isodoc.cpp, Line 6029
Iso document burn settings
------------------------------------------
Determine maximum speed : FALSE
Simulate : FALSE
Write : TRUE
Finalize CD : TRUE
Multisession : FALSE
Burning mode : DAO
Mode : 1
ISO Level : 1 (Max. of 11 = 8 + 3 char)
Character set : ISO 9660
Joliet :FALSE
Allow pathdepth more than 8 directories : TRUE
Allow more than 255 characters in path : TRUE
Write ISO9660 ;1 file extensions : TRUE

10:40:05 PM #4 Phase 111 File dlgbrnst.cpp, Line 1800
DVD-Video files sorted

10:40:05 PM #5 Text 0 File Reader.cpp, Line 118
Reader running

10:40:05 PM #6 Text 0 File Writer.cpp, Line 124
Writer DVDRW IDE1004 running

10:40:05 PM #7 ISO9660GEN -11 File geniso.cpp, Line 3882
First writeable address = 0 (0x00000000)

10:40:05 PM #8 ISO9660GEN -11 File geniso.cpp, Line 3882
First writeable address = 0 (0x00000000)

10:40:05 PM #9 Text 0 File Burncd.cpp, Line 3094
Turn on Disc-at-once, using DVD media

10:40:07 PM #10 Text 0 File DlgWaitCD.cpp, Line 239
Last possible write address on media: 2298495 (510:46.45)
Last address to be written: 1720431 (382:19.06)

10:40:07 PM #11 Text 0 File DlgWaitCD.cpp, Line 244
Write in overburning mode: FALSE

10:40:07 PM #12 Text 0 File DlgWaitCD.cpp, Line 2068
Recorder: DVDRW IDE1004, Media type: DVD-R
Disc Manufacturer: RITEKG - 04
Disc Application Code: 64, Disc Physical Code: 193

10:40:07 PM #13 Text 0 File DlgWaitCD.cpp, Line 405
>>> Protocol of DlgWaitCD activities: <<<
=========================================

10:40:07 PM #14 Text 0 File ThreadedTransferInterface.cpp, Line 779
Setup items (after recorder preparation)
0: TRM_DATA_MODE1 (CTransferItem)
2 indices, index0 (150) not provided
original disc pos #0 + 1720432 (1720432) = #1720432/382:19.7
relocatable, disc pos for caching/writing not required/required, no patch infos
-> TRM_DATA_MODE1, 2048, config 0, wanted index0 0 blocks, length 1720432 blocks [DVDRW IDE1004 ]
--------------------------------------------------------------

10:40:08 PM #15 Text 0 File ThreadedTransferInterface.cpp, Line 948
Prepare recorder [DVDRW IDE1004 ] for write in CUE-sheet-DAO
DAO infos:
==========
MCN: ""
TOCType: 0x00; Session Closed, disc fixated
Tracks 1 to 1:
1: TRM_DATA_MODE1, 2048/0x00, FilePos 0 0 3523444736, ISRC ""
DAO layout:
===========
__Start_|____Track_|_Idx_|_RecDep_|_CtrlAdr_
0 | lead-in | 0 | 0x00 | 0x41
0 | 1 | 0 | 0x00 | 0x41
0 | 1 | 1 | 0x00 | 0x41
1720432 | lead-out | 1 | 0x00 | 0x41

10:40:08 PM #16 Phase 24 File dlgbrnst.cpp, Line 1800
Caching of files started

10:40:08 PM #17 Text 0 File Burncd.cpp, Line 4061
Cache writing successful.

10:40:08 PM #18 Phase 25 File dlgbrnst.cpp, Line 1800
Caching of files completed

10:40:08 PM #19 Phase 36 File dlgbrnst.cpp, Line 1800
Burn process started at 2x (2,760 KB/s)

10:40:08 PM #20 Text 0 File ThreadedTransferInterface.cpp, Line 2264
Verifying disc position of item 0 (relocatable, disc pos, no patch infos, orig at #0): write at #0

10:40:09 PM #21 Text 0 File dlgbrnst.cpp, Line 1658
Set remaining time: 10:46,057 (646057ms) -> OK

10:40:09 PM #22 Text 0 File DVDR.cpp, Line 1424
Recording mode: Sequential Recording Mode

10:40:09 PM #23 Text 0 File Mmc.cpp, Line 19397
Set BUFE: Super Link -> ON

10:40:09 PM #24 Text 0 File DVDR.cpp, Line 1539
Start write address at LBA 0
DVD high compatibility mode: Yes

10:40:09 PM #25 Text 0 File Cdrdrv.cpp, Line 7912
---- DVD Structure: Physical Format Information (00h) ----
Layer: 0, Address: 0 (0 h), AGID: 0; Length: 2050
Book Type: DVD-R (2), Part Version: 5
Disc Size: 120 mm, Maximum Rate: <not specified> (F h)
Number of Layers: 1, Track Path: Parallel Track Path (PTP), Layer Type: recordable
Linear Density: 0,267 um/bit, Track Density: 0,74 um/track
Starting Physical Sector Number of Data Area: 30000 h (DVD-ROM, DVD-R/-RW, DVD+R/+RW)
End Physical Sector Number of Data Area: 0 h
End Sector Number in Layer 0: 0 h
Data in Burst Cutting Area (BCA) does not exist
Media Specific:
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................

10:40:42 PM #26 SCSI -500 File Cdrdrv.cpp, Line 1430
SCSI Exec, HA 1, TA 1, LUN 0, buffer 0x03270000
Status: 0x02 (0x03, SCSI_ABORTED)
HA-Status 0x10 (0x0A, SCSI_HASTAT_REQUEST_SENSE_FAILED)
TA-Status 0x00 (0x00, OK)
Sense Key: 0x05 (KEY_ILLEGAL_REQUEST)
Sense Code: 0x26
Sense Qual: 0x02
CDB Data: 0x2A 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x20 0x00 0x00 0x00
Sense Data: 0xF0 0x00 0x05 0x00 0x00 0x00 0x00 0x00
0x00 0x00 0x00 0x00 0x26 0x02

10:40:42 PM #27 CDR -500 File Writer.cpp, Line 301
SCSI command aborted
DVDRW IDE1004\H1 T1

10:40:42 PM #28 Text 0 File ThreadedTransfer.cpp, Line 229
all writers idle, stopping conversion

10:40:42 PM #29 Text 0 File ThreadedTransfer.cpp, Line 223
conversion idle, stopping reader

10:40:54 PM #30 Text 0 File DVDR.cpp, Line 1743
EndDAO: Last written address was -1

10:41:31 PM #31 Text 0 File dlgbrnst.cpp, Line 1658
Set remaining time: 0:00,000 (0ms) -> OK

10:41:31 PM #32 Text 0 File dlgbrnst.cpp, Line 1658
Set remaining time: 0:00,000 (0ms) -> OK

10:41:31 PM #33 Phase 38 File dlgbrnst.cpp, Line 1800
Burn process failed at 2x (2,760 KB/s)


Existing drivers:
File 'Drivers\ASPI32.SYS': Ver=4.60 (1021), size=25244 bytes, created 9/10/1999 4:06:00 AM
File 'Drivers\PXHELP20.SYS': Ver=2.02.62a, size=20016 bytes, created 10/28/2003 3:02:00 AM (Prassi/Veritas driver for win 2K)
File 'Drivers\nvidesm.sys': Ver=5.10.2600.0307 built by: WinDDK, size=20224 bytes, created 11/13/2002 12:10:00 AM (Adapter driver for src)

Registry Keys:
HKLM\Software\Microsoft\Windows NT\CurrentVersion\WinLogon\AllocateCDROMs : 0 (Security Option)

Hi,

you updated surely to sp1 not sp2, if sp2 you should update also nero to the latest version, there are some problems with previous versions.

Firmwareupdate: btc should have solved the problem with ritekg04 medias with the new 151 fw but i´m not sure, you can try to update (maybe wait until someone has testet the fw).

As i see in the logfile have installed nvidia ide drivers? uninstall them and use the MS standard driver.

DMA is disabled enable DMA in system --> system settings --> hardware --> advanced (select DMA if available).

And set the burning device to master ( if not already done, set the the jumper of the drive to master not cable select)

hope this helps

Thanks H3rB3i, I really appreciated the help. Once I removed the Nvidia IDE drivers and install the MS IDE drivers, my hard drives and cdroms are now listed as IDE devices and could burn DVDs now.