Hi

I'm new to this DVD burning lark. I bought a Pikaone/BTC external (which i understand is a 1004).

I'm using nero 6.0 and have firmware 0.43. Two problems which I'm sure are inter-related from reading these forums

I have successfully burnt a few +rw discsI have tried burning 2 types of dvd-r which are supposedly compatible (Benq/sony and Ritek G04) in Nero and both have failed 3 times.

I thought this would be a firmware issue after reading this forum so I tried to use the update on BTC's website, only it won't update the external drive. So if it's a firmware issue how can I update it?!

If it's not a firmware issue what hints can anyone hive me on what software I need to be buying/what updates I need to make this drive work. Basically, where do I eve start to solve my problem?

Any help is so appreciated! I only wanted a simple means of backing up my work and had no idea what a minefield it was!

Thanks in advance

SB

hy,

first update all to the last version and try again,

nero to 6.3.0.2 i think

the firmware update for your external drive you find here

www.pikaone.com/en/support/download_center.htm

last updated on 22 Jan so i think it´s v 0048 if your drive is a 1004.

cheers

herbert

Thanks Herbei,

That's the problem though. I can't upgrade firmware with this tool. It doesn't recognise my external drive.

I've updated my Nero to 6.3.0.2, and it's exactly the same. I'm trying to burn these 2 types of discs (which are supposed to be compatible and the burning stops at 2%

I'm going nuts!

how is your drive conected firewire or usb2.0, have you tried both?

It's connected via USB2. Tried firewire too to no avail.

Any other ideas? Is there anything other than the firmware that could be wrong here? And if I am stuck with a non-upgradeable external drive, can anyone tell me which dvd-r discs will definitely burn with the latest nero and the 0.43 firmware supplied?


Thanks again

SB

you can send a mail to marco from btc support and ask him

and working medias you can check out here

http://club.cdfreaks.com/showthread....threadid=79503

good luck

herbert

Thanks, I've contacted him

Cheers

SB

...or simply open the USB case, remove the drive, and IDE-flash it.

Thanks for your responses.

I did the IDE thing. Now SOME of my media is burning with Nero 6.3! Better than nothing.

Thanks again

SB