Please Help: NETGEAR router issues - Club CDFreaks

eviltoast499 · 11-10-2008

The router is a NETGEAR WGR614 v4.

The problems began to occur after moving to Florida. Before the move my ISP was Comcast and the router worked fine with the modem I was using.

Im now using AT&T fast Access DSL. The modem they sent is a Motorola 2210N. The modem works fine on its own but when things get messy when I throw the router into the equation.

With the router hooked up my internet connection is too inconsistent. Its noticeably slower, and I'll constantly get "Page cant be displayed" untill I refresh the browser window several times -- then it might load the page.

I did call AT&T technical service and they suggested that it was because the modem needed to be in "Bridged mode". They guided me through the process but the connection was still not working.

I'm fairly knowledgeable about computers, but not so much when it comes to configuring wireless connections. So what advice can anyone give?

eviltoast499 · 11-10-2008

So no one has any ideas I suppose?

*DiiZzY* · 11-10-2008

Are you sure that your modem is in bridged mode?
What's the WAN address according to your router?
//Danne

eviltoast499 · 12-10-2008

Sorry for the delayed response.

Anyways, yes the modem was in bridged mode. I don't know what the WAN address for the router is though, how do you find that?

*DiiZzY* · 12-10-2008

You login on the router and check
//Danne

eviltoast499 · 12-10-2008

74.163.1.19

eviltoast499 · 12-10-2008

74.163.1.19

*DiiZzY* · 12-10-2008

I see, that's a good sign...
Have you tried upgrading firmware on the router?
If not, try that first.
//Danne

11-10-2008	#1 (permalink)
eviltoast499 New on Forum Join Date: Oct 2008 Posts: 10	NETGEAR router issues The router is a NETGEAR WGR614 v4. The problems began to occur after moving to Florida. Before the move my ISP was Comcast and the router worked fine with the modem I was using. Im now using AT&T fast Access DSL. The modem they sent is a Motorola 2210N. The modem works fine on its own but when things get messy when I throw the router into the equation. With the router hooked up my internet connection is too inconsistent. Its noticeably slower, and I'll constantly get "Page cant be displayed" untill I refresh the browser window several times -- then it might load the page. I did call AT&T technical service and they suggested that it was because the modem needed to be in "Bridged mode". They guided me through the process but the connection was still not working. I'm fairly knowledgeable about computers, but not so much when it comes to configuring wireless connections. So what advice can anyone give?

11-10-2008	#2 (permalink)
eviltoast499 New on Forum Join Date: Oct 2008 Posts: 10	Re: NETGEAR router issues So no one has any ideas I suppose?

11-10-2008	#3 (permalink)
DiiZzY CDFreaks Resident Join Date: Feb 2004 Location: Nordic Region, Sweden Posts: 3,036	Re: NETGEAR router issues Are you sure that your modem is in bridged mode? What's the WAN address according to your router? //Danne

12-10-2008	#4 (permalink)
eviltoast499 New on Forum Join Date: Oct 2008 Posts: 10	Re: NETGEAR router issues Sorry for the delayed response. Anyways, yes the modem was in bridged mode. I don't know what the WAN address for the router is though, how do you find that?

12-10-2008	#5 (permalink)
DiiZzY CDFreaks Resident Join Date: Feb 2004 Location: Nordic Region, Sweden Posts: 3,036	Re: NETGEAR router issues You login on the router and check //Danne

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12-10-2008	#6 (permalink)
eviltoast499 New on Forum Join Date: Oct 2008 Posts: 10	Re: NETGEAR router issues 74.163.1.19

12-10-2008	#7 (permalink)
eviltoast499 New on Forum Join Date: Oct 2008 Posts: 10	Re: NETGEAR router issues 74.163.1.19

12-10-2008	#8 (permalink)
DiiZzY CDFreaks Resident Join Date: Feb 2004 Location: Nordic Region, Sweden Posts: 3,036	Re: NETGEAR router issues I see, that's a good sign... Have you tried upgrading firmware on the router? If not, try that first. //Danne

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