Greeting everyone. I have to say VSO has done a good job on improving their products. Thanks for the greatest support.

There is a new MKV format starts floating around on the net now. It has high quality compressed vedio/audio, but a lot less size than a regular MKV. I just discovered that ConvertXtoDVD 2.2.3.258 cannot handle this type of MKV. I consider it is a bug.

Here is the Media information:

General
Complete name : C:\movies\true.lies.sample.mkv
File size : 1358 KB
Format : Matroska
Overal bitrate : 338 KBps
PlayTime : 32s 911ms

Video #0
Codec : V_MPEG4/ISO/AVC
Width : 624
Height : 272
Aspect ratio : 2.25
Frame rate : 23.976
Resolution : 0
Language : English

Audio #0
Codec : A_AAC
Bit rate : Bps
Channels : 1
Sampling rate : 24 KHz
Language : und

Text #0
Codec : S_VOBSUB
Language : English

Here is a sample file http://www.4shared.com/file/18847234...iessample.html for you to try. The output file after converting have crappy audio and problem video.

The audio is actually a 6 ch AC3 format. I have no idea why it is treated as a single channel only. Please try it yourselves. You will know what I am talking about.

Here is the log info

6/28/2007 10:29:25 PM info ********** Report session closed ***********
6/28/2007 10:10:54 PM info --------------Encoding end--------------
6/28/2007 10:10:54 PM info Total size in built folder 17 Mb., Target size DVD5 4400 Mb., Occupation 0.40%
6/28/2007 10:10:54 PM info Conversion completed in 00:00:11
6/28/2007 10:10:54 PM info Generated duration 32.96 sec., expected 32.91 sec.
6/28/2007 10:10:54 PM info P-SDT buffer Underflow 1 times, 951 bytes peak
6/28/2007 10:10:54 PM info 1 frames dropped
6/28/2007 10:10:54 PM info 5 frames duplicated
6/28/2007 10:10:49 PM warning Error while decoding stream #0.0
6/28/2007 10:10:47 PM warning Error while decoding stream #0.0
6/28/2007 10:10:44 PM warning Error while decoding stream #0.0
6/28/2007 10:10:43 PM warning Error while decoding stream #0.0
6/28/2007 10:10:43 PM info Stream #1 Sync. delay : 15.00 ms
6/28/2007 10:10:43 PM info Stream #0 Sync. delay : 0.00 ms
6/28/2007 10:10:43 PM info Output Stream#1 - Audio: ac3, 48000 Hz, mono, 192 kb/s, no automatic gain control
6/28/2007 10:10:43 PM info Output Stream#0 - Video: mpeg2video, yuv420p, 720x480, q=1-31, 8808 kb/s
6/28/2007 10:10:43 PM info Video Stream #0 Pulldown : 24.000 -> 29.97 Fps
6/28/2007 10:10:43 PM info Image processing: Fast bilinear resampler (624*272)->(720*384)
6/28/2007 10:10:43 PM info Image processing: Pad (Left:0 - Top:48 - Right:0 - Bottom:48)
6/28/2007 10:10:42 PM info Image processing: Deinterleave (624*272)
6/28/2007 10:10:42 PM info Video source original frame rate: 24.39
6/28/2007 10:10:42 PM info Output resolution: FULL D1 [720*480]
6/28/2007 10:10:42 PM info NTSC 29.97 FPS output format set by user
6/28/2007 10:10:42 PM info Widescreen (16:9) set automatically
6/28/2007 10:10:42 PM info Video bitrate 0/8808/8808 Kbps (min/avg/max)
6/28/2007 10:10:42 PM info Converting "C:\movies\true.lies.sample.mkv"
6/28/2007 10:10:42 PM info ----------------Title #1----------------
6/28/2007 10:10:42 PM info Video bitrate has been set to maximum possible value for DVD specifications. Target size may not be reached.
6/28/2007 10:10:42 PM info Project size 4.3 Gb. (785 Kb. audio - 4.28 Gb. video)
6/28/2007 10:10:42 PM info Stream #1 - Audio: mpeg4aac, 48000 Hz, mono
6/28/2007 10:10:42 PM info Stream #0 - Video: h264, yuv420p, 624x272
6/28/2007 10:10:42 PM info 2 Stream(s) found - est. duration 00:00:32.911
6/28/2007 10:10:42 PM info Opening file "C:\movies\true.lies.sample.mkv"
6/28/2007 10:10:41 PM info [ ] Don't fix audio gaps
6/28/2007 10:10:41 PM info [ ] Engine Log
6/28/2007 10:10:41 PM info Encoder quality: 100%
6/28/2007 10:10:41 PM info --------------Encoding begin--------------
6/28/2007 10:10:41 PM info --------------Menu settings end--------------
6/28/2007 10:10:41 PM info [ ] Menu
6/28/2007 10:10:41 PM info --------------Menu settings begin--------------
6/28/2007 10:10:41 PM info --------------Default burn settings end--------------
6/28/2007 10:10:41 PM info Default speed selected: 10x
6/28/2007 10:10:41 PM info Compatible media types : DVD-R, DVD-RW Seq., DVD+R, DVD+RW, CD-R, CD-RW, DL DVD+R
6/28/2007 10:10:41 PM info New Drive selected : 0:2:0 - BENQ DVD DD DW1620 B7V9 [E] (Ide)
6/28/2007 10:10:41 PM info [X] Delete files after burn complete
6/28/2007 10:10:41 PM info [X] Don't eject after burn complete
6/28/2007 10:10:41 PM info [ ] Prefer SAO for DVD-R
6/28/2007 10:10:41 PM info [ ] Include originals
6/28/2007 10:10:41 PM info [ ] Burn result to DVD
6/28/2007 10:10:41 PM info --------------Default burn settings begin--------------
6/28/2007 10:10:21 PM info User default language : 1033 (0x0409h) - English (United States)
6/28/2007 10:10:21 PM info System default language : 1033 (0x0409h) - English (United States)
6/28/2007 10:10:21 PM info Version 2.2.3.258
6/28/2007 10:10:21 PM info ExeName : "C:\Program Files\VSO\ConvertXtoDVD\ConvertXtoDvd.exe"
6/28/2007 10:10:21 PM info OS : Microsoft Windows XP Professional Service Pack 2 (Build 2600)
6/28/2007 10:10:20 PM info ******************** Report session started ********************

Hi,

I have sent your file to VSO for analysis, along with your post

Thank you very much cougar_ii.

Hi,

http://bugs.vso-software.fr/view.php?id=1006

Someone else has issues with the same kind of files as you.

The above link is the VSO Bug report #1006 for it.

I added your stuff to it !

Still no answer from VSO, but they are working hard on v3.00 so maybe it will be fixed in v3.00 when it's released.

Thank you cougar_ii. You have been helping us a lot on reporting this kind of issues to VSO. Let's wait and see if they will fix it in v3.00. Thanks again.