CopytoDVD 3 VSO response - Club CD Freaks

shaolin007 · 2 Weeks Ago

This is a response from VSO by email.

****

This is what I don't understand. Why should I even have to do all of this. Is there a reason why they can't make version 3 downloadable directly from the site? The problem I am having with this method of retrieval, is that I have changed email and ISPs since I purchased the program. I sent an email back to what I think is the correct email I bought the software under but thats no guarantee it will be it. I have the key to unlock the software saved on a disk but it is useless without the software. This is why I am frustrated.

I apologize publicly to Alan1476 for calling him a "moron". Yes, it was out of line and violated forum rules. I am sorry and I hope that I didn't give you a negative impression of who I am. You have my apologies.

LOCOENG · 2 Weeks Ago

Version 3 is available for download from the VSO site...

http://www.vso-software.fr/products/convert_x_to_dvd/

**alan1476** · 2 Weeks Ago

Quote:

Originally Posted by LOCOENG

Version 3 is available for download from the VSO site...

http://www.vso-software.fr/products/convert_x_to_dvd/

Thats not what he is looking for Locoeng, he is looking for CopytoDVDV3, almost 2 years old.

LOCOENG · 2 Weeks Ago

Yeah, I misread the OP....looking for version 3 as we speak.

shaolin007 · 2 Weeks Ago

I finally got a special link through email but here is the email of what went on.

****

My response:

Why should I buy software that does essentially the same thing from what I
have now? That is why I didn't upgrade to version 4. There is no need to. I
am sorry but I don't have a endless supply of money at hand to keep
upgrading everytime you feel the need for a version change.

As far as piracy is concerned, maybe you should start going the way of Valve

Corp. and Microsoft with their online validation techniques. Valve uses
Steam to determine account validity while Microsoft uses Genuine Advantage.
One account to one user is the name of the game. Let the pirates get ahold
of your software. When they try to validate it through your website, you
would know if that key is being used by more than one individual and can
reject it. Now the pirates will always find a way but this technique seems
to be working better than those of the past or else those companies would of

scrapped the idea long ago.

A main goal of Capitalism, is to keep the customer happy. Yes, you did
respond in a timely manner; however, I had to go through all of this just to

get a program that I rightfully purchased. I went to your website and spent
alot of time searching for the download link which was on there in the past.

And then, I submitted a request and found out that the email I purchased the

software under wasnt the one I am using now. Next, I submitted a claim to
you so I could get this program link. You sent me an email back claiming
that was a bad email. I sent another back with the correct email. And
finally, after all of this, I get the link for the download.

Tim

~Jethro~ · 2 Weeks Ago

Shaolin007, Maybe you should have saved the original software and key in a safe place. Then this problem would have never happened in the first place. Take some responsibility. And hopefully you did this time.

shaolin007 · 2 Weeks Ago

Quote:

Originally Posted by ~Jethro~

Shaolin007, Maybe you should have saved the original software and key in a safe place. Then this problem would have never happened in the first place. Take some responsibility. And hopefully you did this time.

For one, I do have the key. It is on a DVD R .Two, they had the software on the website for the longest time. And three, the only reason they said they took it down, was that, it was the result of piracy and not age.

Also, why can't they keep the software download on their website in the first place? It is not like they had so many versions that it would inundate the web page. For heaven's sake, I can still download the driver for my old HP 832C Deskjet printer from HPs website. It is over 6 years old! And Monday morning quaterbacking the situation is easy enough to do from your standpoint. I could say that to anyone including yourself, the "should of could of" mantra.

And by the way, I do back up my software frequently. It was just a fluke that this program wasn't.

Bob · 2 Weeks Ago

If your that unhappy ditch the app and get something else. Life is to short for this.

No-one can help you here. Deal with VSO.

~Jethro~ · 2 Weeks Ago

Quote:

Originally Posted by shaolin007

For one, I do have the key. It is on a DVD R .Two, they had the software on the website for the longest time. And three, the only reason they said they took it down, was that, it was the result of piracy and not age.

Also, why can't they keep the software download on their website in the first place? It is not like they had so many versions that it would inundate the web page. For heaven's sake, I can still download the driver for my old HP 832C Deskjet printer from HPs website. It is over 6 years old! And Monday morning quaterbacking the situation is easy enough to do from your standpoint. I could say that to anyone including yourself, the "should of could of" mantra.

And by the way, I do back up my software frequently. It was just a fluke that this program wasn't.

No Monday morning QB here, backed up safely every bit of software I have since day 1. Just thought that the apps provider might go belly up some day because of people to cheap to pay for new/upgrade versions. I wanted to atleast have a working version of what I bought anytime I needed it. So as I said before take some responsibility for your hard to come by purchases. VSO is not HP by the way.

shaolin007 · 2 Weeks Ago

"If your that unhappy ditch the app and get something else. Life is to short for this.

No-one can help you here. Deal with VSO. "

The application works fine for my needs; however, future purchases from VSO, are another question. I didn't ask for help but thought I would let everyone know what was going on.

@~Jethro~

Ohh trust me, I will be backing it up.

Are you refering to the pirates who are too cheap to pay for software or me? If you are talking about me, I didn't buy their upgrade because it did essentially the same thing I have now. To me, that is wasting money.

LOCOENG · 2 Weeks Ago

Take a look at Imgburn...free program, free support, free lifetime upgrades. Doesn't get much better and I believe it will do just about everything CopytoDVD will do.

shaolin007 · 2 Weeks Ago

Will do thanks.

7thSinger · 2 Weeks Ago

ImgBurn has become all i use. The last two updates solidified it's place as my primary burn engine.

You may want to give it a look, as suggested.

LOCOENG · 2 Weeks Ago

Wait til the next release...drop zone icon that sits where you want on top of everything and you can drag and drop files into it for burning all day long.

7thSinger · 2 Weeks Ago

All the more reason to stick with ImgBurn.

That'll be a nice little add-on.

lapinou · 2 Weeks Ago

what was the point to copy past the reply from VSO ? would you like to have your direct email exposed to the spam engine ? your phone number too ?

shaolin007 · 2 Weeks Ago

Quote:

Originally Posted by lapinou

what was the point to copy past the reply from VSO ? would you like to have your direct email exposed to the spam engine ? your phone number too ?

Nothing I posted was not already public. Matter of fact, your site gives more information than I could ever give.

http://www.vso-software.fr/contact.php

And in your signature, you have the exact same email that I posted.

VSO Executive Staff
http://www.vso-software.fr
http://www.photoonweb.com
Official VSO forum

MSN : Fabrice_meuwissen@hotmail.com

So with that being known -public- already, why are you accusing me of doing it when it is obvious it is public?

LOCOENG · 2 Weeks Ago

The contact info isn't the point, it's probably the information contained within the correspondance that was on a personal level and now is public for all to see.

shaolin007 · 2 Weeks Ago

Quote:

Originally Posted by LOCOENG

The contact info isn't the point, it's probably the information contained within the correspondance that was on a personal level and now is public for all to see.

No, thats not what he said.

"would you like to have your direct email exposed to the spam engine ? your phone number too ? "

That is what he said. And nowhere in the email did it say, "This is a private message. Please do not post publicly." Besides, I think you are missing the point of my post and just being abrasive.

LOCOENG · 2 Weeks Ago

Abrasive? Hardly...I'll unsubscribe. Good luck.

7thSinger · 2 Weeks Ago

Methinks you're running off everyone who's trying to help shaolin007

shaolin007 · 2 Weeks Ago

What gets me is that when someone is critical of VSO, the people seem to come out of the woodwork to be critical of me. If that is help, then I don't want your help. Sorry if that offends you.

7thSinger · 2 Weeks Ago

I'm not critical of VSO...and neither is LOCO. I know i stick with ImgBurn...pretty sure LOCO does as well.

Have fun...good luck.

shaolin007 · 2 Weeks Ago

Good luck to you too.

**Hemispasm** · 1 Week Ago

The contents of private communication through emails are not to be publicly posted without consent from all parties.

2 Weeks Ago	#1 (permalink)
shaolin007 CD Freaks Member Join Date: Aug 2005 Posts: 107	CopytoDVD 3 VSO response <a href='http://adstats.cdfreaks.com/www/delivery/ck.php?n=a13febf7&cb=INSERT_RANDOM_NUMBER_HERE' target='_blank'><img src='http://adstats.cdfreaks.com/www/delivery/avw.php?zoneid=30&cb=INSERT_RANDOM_NUMBER_HERE&n=a13febf7' border='0' alt='' /></a> This is a response from VSO by email. **** This is what I don't understand. Why should I even have to do all of this. Is there a reason why they can't make version 3 downloadable directly from the site? The problem I am having with this method of retrieval, is that I have changed email and ISPs since I purchased the program. I sent an email back to what I think is the correct email I bought the software under but thats no guarantee it will be it. I have the key to unlock the software saved on a disk but it is useless without the software. This is why I am frustrated. I apologize publicly to Alan1476 for calling him a "moron". Yes, it was out of line and violated forum rules. I am sorry and I hope that I didn't give you a negative impression of who I am. You have my apologies. __________________ Intel QX6700 Extreme 4 X 2.66 GHZ Zalman 9700 Heatsink/Fan Abit Aw9d- Max Motherboard 4 GB DDR2 800MHZ PC2-6400 Corsair Nvidia 7900GT 256MB Realtek HD Audio 7.1 Onboard Windows XP PRO 32Bit SP 2 500 GB Maxtor SATA 3.0Gb HDD 24" Dell FPW 2405 LCD Monitor LiteOn LH-20A1H LG GSA-H10L Last edited by Hemispasm; 1 Week Ago at 19:07.

2 Weeks Ago	#2 (permalink)
LOCOENG CD Freaks Senior Member Join Date: Aug 2006 Posts: 777	Re: CopytoDVD 3 VSO response Version 3 is available for download from the VSO site... http://www.vso-software.fr/products/convert_x_to_dvd/

2 Weeks Ago	#4 (permalink)
LOCOENG CD Freaks Senior Member Join Date: Aug 2006 Posts: 777	Re: CopytoDVD 3 VSO response Yeah, I misread the OP....looking for version 3 as we speak.

2 Weeks Ago	#5 (permalink)
shaolin007 CD Freaks Member Join Date: Aug 2005 Posts: 107	Re: CopytoDVD 3 VSO response I finally got a special link through email but here is the email of what went on. **** My response: Why should I buy software that does essentially the same thing from what I have now? That is why I didn't upgrade to version 4. There is no need to. I am sorry but I don't have a endless supply of money at hand to keep upgrading everytime you feel the need for a version change. As far as piracy is concerned, maybe you should start going the way of Valve Corp. and Microsoft with their online validation techniques. Valve uses Steam to determine account validity while Microsoft uses Genuine Advantage. One account to one user is the name of the game. Let the pirates get ahold of your software. When they try to validate it through your website, you would know if that key is being used by more than one individual and can reject it. Now the pirates will always find a way but this technique seems to be working better than those of the past or else those companies would of scrapped the idea long ago. A main goal of Capitalism, is to keep the customer happy. Yes, you did respond in a timely manner; however, I had to go through all of this just to get a program that I rightfully purchased. I went to your website and spent alot of time searching for the download link which was on there in the past. And then, I submitted a request and found out that the email I purchased the software under wasnt the one I am using now. Next, I submitted a claim to you so I could get this program link. You sent me an email back claiming that was a bad email. I sent another back with the correct email. And finally, after all of this, I get the link for the download. Tim __________________ Intel QX6700 Extreme 4 X 2.66 GHZ Zalman 9700 Heatsink/Fan Abit Aw9d- Max Motherboard 4 GB DDR2 800MHZ PC2-6400 Corsair Nvidia 7900GT 256MB Realtek HD Audio 7.1 Onboard Windows XP PRO 32Bit SP 2 500 GB Maxtor SATA 3.0Gb HDD 24" Dell FPW 2405 LCD Monitor LiteOn LH-20A1H LG GSA-H10L Last edited by Hemispasm; 1 Week Ago at 19:16.

2 Weeks Ago	#6 (permalink)
~Jethro~ CD Freaks Senior Member Join Date: Jan 2007 Location: wilds of western Montana Posts: 928	Re: CopytoDVD 3 VSO response Shaolin007, Maybe you should have saved the original software and key in a safe place. Then this problem would have never happened in the first place. Take some responsibility. And hopefully you did this time.

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2 Weeks Ago	#8 (permalink)
Bob I donated to the Tsunami fund and all I got was this lousy title Join Date: Sep 2004 Location: Looking for my zigzags ~ I come from the no place and i go to the no where Posts: 14,552	Re: CopytoDVD 3 VSO response If your that unhappy ditch the app and get something else. Life is to short for this. No-one can help you here. Deal with VSO. __________________ "You've Got a hole in your soul if you don't dig the Blues" .....My New Build is Finished. Click HERE to join CDFreaks.com Formerly rolling56 I'm not responsible for my typing in chat or on the board I have Oldtimers "Life'll Kill Yeah" "I'll Sleep When I'm Dead" ~ Warren Zevon

2 Weeks Ago	#10 (permalink)
shaolin007 CD Freaks Member Join Date: Aug 2005 Posts: 107	Re: CopytoDVD 3 VSO response "If your that unhappy ditch the app and get something else. Life is to short for this. No-one can help you here. Deal with VSO. " The application works fine for my needs; however, future purchases from VSO, are another question. I didn't ask for help but thought I would let everyone know what was going on. *@~Jethro~* Ohh trust me, I will be backing it up. Are you refering to the pirates who are too cheap to pay for software or me? If you are talking about me, I didn't buy their upgrade because it did essentially the same thing I have now. To me, that is wasting money. __________________ Intel QX6700 Extreme 4 X 2.66 GHZ Zalman 9700 Heatsink/Fan Abit Aw9d- Max Motherboard 4 GB DDR2 800MHZ PC2-6400 Corsair Nvidia 7900GT 256MB Realtek HD Audio 7.1 Onboard Windows XP PRO 32Bit SP 2 500 GB Maxtor SATA 3.0Gb HDD 24" Dell FPW 2405 LCD Monitor LiteOn LH-20A1H LG GSA-H10L

2 Weeks Ago	#11 (permalink)
LOCOENG CD Freaks Senior Member Join Date: Aug 2006 Posts: 777	Re: CopytoDVD 3 VSO response Take a look at Imgburn...free program, free support, free lifetime upgrades. Doesn't get much better and I believe it will do just about everything CopytoDVD will do.

2 Weeks Ago	#12 (permalink)
shaolin007 CD Freaks Member Join Date: Aug 2005 Posts: 107	Re: CopytoDVD 3 VSO response Will do thanks. __________________ Intel QX6700 Extreme 4 X 2.66 GHZ Zalman 9700 Heatsink/Fan Abit Aw9d- Max Motherboard 4 GB DDR2 800MHZ PC2-6400 Corsair Nvidia 7900GT 256MB Realtek HD Audio 7.1 Onboard Windows XP PRO 32Bit SP 2 500 GB Maxtor SATA 3.0Gb HDD 24" Dell FPW 2405 LCD Monitor LiteOn LH-20A1H LG GSA-H10L

2 Weeks Ago	#13 (permalink)
7thSinger CD Freaks Senior Member Join Date: Apr 2008 Location: Indiana Posts: 417	Re: CopytoDVD 3 VSO response ImgBurn has become all i use. The last two updates solidified it's place as my primary burn engine. You may want to give it a look, as suggested. __________________ Up the airy mountain...down the rushing glen. We dare not go a hunting...for fear of little men. Taiyo Yuden and Verbatim only for my burners and standalones. ...and shepards we shall be... CMC MAG =

2 Weeks Ago	#14 (permalink)
LOCOENG CD Freaks Senior Member Join Date: Aug 2006 Posts: 777	Re: CopytoDVD 3 VSO response Wait til the next release...drop zone icon that sits where you want on top of everything and you can drag and drop files into it for burning all day long.

2 Weeks Ago	#15 (permalink)
7thSinger CD Freaks Senior Member Join Date: Apr 2008 Location: Indiana Posts: 417	Re: CopytoDVD 3 VSO response All the more reason to stick with ImgBurn. That'll be a nice little add-on. __________________ Up the airy mountain...down the rushing glen. We dare not go a hunting...for fear of little men. Taiyo Yuden and Verbatim only for my burners and standalones. ...and shepards we shall be... CMC MAG =

2 Weeks Ago	#16 (permalink)
lapinou Blindwrite Team Member Join Date: Jun 2002 Location: France Posts: 805	Re: CopytoDVD 3 VSO response what was the point to copy past the reply from VSO ? would you like to have your direct email exposed to the spam engine ? your phone number too ? __________________ VSO Executive Staff VSO home page - New photo gallery online software - Official VSO forum

2 Weeks Ago	#18 (permalink)
LOCOENG CD Freaks Senior Member Join Date: Aug 2006 Posts: 777	Re: CopytoDVD 3 VSO response The contact info isn't the point, it's probably the information contained within the correspondance that was on a personal level and now is public for all to see.

2 Weeks Ago	#20 (permalink)
LOCOENG CD Freaks Senior Member Join Date: Aug 2006 Posts: 777	Re: CopytoDVD 3 VSO response Abrasive? Hardly...I'll unsubscribe. Good luck.

2 Weeks Ago	#21 (permalink)
7thSinger CD Freaks Senior Member Join Date: Apr 2008 Location: Indiana Posts: 417	Re: CopytoDVD 3 VSO response Methinks you're running off everyone who's trying to help shaolin007 __________________ Up the airy mountain...down the rushing glen. We dare not go a hunting...for fear of little men. Taiyo Yuden and Verbatim only for my burners and standalones. ...and shepards we shall be... CMC MAG =

2 Weeks Ago	#22 (permalink)
shaolin007 CD Freaks Member Join Date: Aug 2005 Posts: 107	Re: CopytoDVD 3 VSO response What gets me is that when someone is critical of VSO, the people seem to come out of the woodwork to be critical of me. If that is help, then I don't want your help. Sorry if that offends you. __________________ Intel QX6700 Extreme 4 X 2.66 GHZ Zalman 9700 Heatsink/Fan Abit Aw9d- Max Motherboard 4 GB DDR2 800MHZ PC2-6400 Corsair Nvidia 7900GT 256MB Realtek HD Audio 7.1 Onboard Windows XP PRO 32Bit SP 2 500 GB Maxtor SATA 3.0Gb HDD 24" Dell FPW 2405 LCD Monitor LiteOn LH-20A1H LG GSA-H10L

2 Weeks Ago	#23 (permalink)
7thSinger CD Freaks Senior Member Join Date: Apr 2008 Location: Indiana Posts: 417	Re: CopytoDVD 3 VSO response I'm not critical of VSO...and neither is LOCO. I know i stick with ImgBurn...pretty sure LOCO does as well. Have fun...good luck. __________________ Up the airy mountain...down the rushing glen. We dare not go a hunting...for fear of little men. Taiyo Yuden and Verbatim only for my burners and standalones. ...and shepards we shall be... CMC MAG =

2 Weeks Ago	#24 (permalink)
shaolin007 CD Freaks Member Join Date: Aug 2005 Posts: 107	Re: CopytoDVD 3 VSO response Good luck to you too. __________________ Intel QX6700 Extreme 4 X 2.66 GHZ Zalman 9700 Heatsink/Fan Abit Aw9d- Max Motherboard 4 GB DDR2 800MHZ PC2-6400 Corsair Nvidia 7900GT 256MB Realtek HD Audio 7.1 Onboard Windows XP PRO 32Bit SP 2 500 GB Maxtor SATA 3.0Gb HDD 24" Dell FPW 2405 LCD Monitor LiteOn LH-20A1H LG GSA-H10L

1 Week Ago	#25 (permalink)
Hemispasm Moderator Join Date: Mar 2002 Location: Bye bye Navy, here comes Sweden!! Posts: 4,055	Re: CopytoDVD 3 VSO response The contents of private communication through emails are not to be publicly posted without consent from all parties. __________________ [Airhead]: How the devil?! I got 69! I am a french lesbian! Hemi HATES wallpapers AND pickles ........ never forget that There is one thing more evil than pickles, and that is STATISTICS...

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