copy2DVD fried my HP 300i ? - Club CDFreaks

ku71 · 10-08-2003

this is the first time I am using the software. It ran for a few seconds then aborted.

Now the DVD burner is disabled. It won't open the tray and the LED blinks constantly. I powered off and rebooted my machine but it did not help.

Any ideas how I can get my burner back?

Code:

8/9/2003 4:40:29 PM	info	********** Report session closed ***********
8/9/2003 4:39:41 PM	error	Init Data Write failed. 
8/9/2003 4:39:39 PM	warning	Can't change book type to DVD-ROM.
8/9/2003 4:39:31 PM	info	Open Image file "E:\temp\COPYTODVD_08092003_163931_218.cache"
8/9/2003 4:39:31 PM	info	Finished browsing files - Data size 4.37 Gb.
8/9/2003 4:39:31 PM	info	Start Browsing file structures
8/9/2003 4:39:31 PM	info	Writing device used : 1:1:0 - HP DVD Writer 300n 1.25 [S] (Ide)
8/9/2003 4:39:31 PM	info	using Patin-Couffin driver Version 1.12, Internal revision 12
8/9/2003 4:39:31 PM	info	Checking Access layer availability
8/9/2003 4:39:25 PM	info	Using DVD Video creation mode.
8/9/2003 4:39:24 PM	info	Version 2.2.6.191
8/9/2003 4:39:24 PM	info	Title :  CopyToDVD
8/9/2003 4:39:24 PM	info	ExeName : "C:\Program Files\vso\CopyToDVD\CopyToCd.exe"
8/9/2003 4:39:24 PM	info	OS : Microsoft Windows XP Professional Service Pack 1 (Build 2600)
8/9/2003 4:39:24 PM	info	******************** Report session started ********************

*lapinou* · 10-08-2003

it is an internal or external drive ? USB 2 / Firewire / IDE .....

ku71 · 11-08-2003

It's an internal drive. I was using a no-name DVR+R, however I burned about 20 of them successfully before. The only thing I changed is the software.

Please note I e-mailed vso support about the problem. While I appreciate any help, I did not mean to randomize you.

Martin

mcvpjd3 · 19-08-2003

We've just killed 3 HP300e's (external USB 2) drives with copytoDVD. Seems like there's a compatability issues with these drives and CopytoDVD.

Anyone know anything about this???

*lapinou* · 19-08-2003

I Just had a phone call with HP .. yes, we confirm now, there is a problem with copytodvd and hp300 ( external but not sure about internal model ) .. I am updating the vso web site to put the warning. I don't have fix now. contact the HP technical support to advice about how to recover, please tell them the problem is with copytodvd. We are waiting to know how to avoid the problem to occur.

northgate466 · 22-08-2003

I just fried my Hp internal 300i dvd writer.Please is there a fix yet?Thanks

*kamikazee* · 22-08-2003

They released an updated version yesterday, it may work....Read here

*Portmac* · 22-08-2003

The new release (CopyToDVD 2.2.7) will not fix an already dead HP drive.
The new release will only stop it happening in the first place.
If you have killed your drive I suggest you contact HP support.

*lapinou* · 22-08-2003

to recover a drive, please contact us by EMAIL and tell us where is your location, then we will send you a direct contact to HP on your area to assist and recover the drive immediately

northgate466 · 22-08-2003

Ok my e-mail has been sent.Thanks for the help.Northgate466

Northgate466@yahoo.com

oscareo · 13-09-2003

there´s no HP support where I live.
Do you have any other solution, instead of unit replacement?

ku71 · 13-09-2003

The tool they send you looks like a firmware update tool to version 1.25. I think the worst thing that can happen if you contact US support is you get a firmware with RC1 as default.

*lapinou* · 14-09-2003

send me your request by email , I will give a contact corresponding to your area.
the drive can be recovered by assistance by phone.

10-08-2003	#2 (permalink)
lapinou Blindwrite Team Member Join Date: Jun 2002 Location: France Posts: 839	it is an internal or external drive ? USB 2 / Firewire / IDE ..... __________________ VSO Executive Staff VSO home page - New photo gallery online software - Official VSO forum

19-08-2003	#5 (permalink)
lapinou Blindwrite Team Member Join Date: Jun 2002 Location: France Posts: 839	I Just had a phone call with HP .. yes, we confirm now, there is a problem with copytodvd and hp300 ( external but not sure about internal model ) .. I am updating the vso web site to put the warning. I don't have fix now. contact the HP technical support to advice about how to recover, please tell them the problem is with copytodvd. We are waiting to know how to avoid the problem to occur. __________________ VSO Executive Staff VSO home page - New photo gallery online software - Official VSO forum

22-08-2003	#7 (permalink)
kamikazee Blindwrite Team Member Join Date: Jan 2002 Posts: 1,074	They released an updated version yesterday, it may work....Read here __________________ A simple guide to the BB5 Builder The Original guide to A-Ray scanner How to use a downloaded BWA PhotoDVD How To Blindwrite 5 intro

22-08-2003	#8 (permalink)
Portmac CD Freaks VIP Join Date: Apr 2002 Location: Upside Wombles Head Posts: 1,270	The new release (CopyToDVD 2.2.7) will not fix an already dead HP drive. The new release will only stop it happening in the first place. If you have killed your drive I suggest you contact HP support. __________________ Games Protection List is back up. BlindWrite 6 Guide Don't worry....Everything is getting nicely out of control. *The CDFreaks Forum Rules*

22-08-2003	#9 (permalink)
lapinou Blindwrite Team Member Join Date: Jun 2002 Location: France Posts: 839	to recover a drive, please contact us by EMAIL and tell us where is your location, then we will send you a direct contact to HP on your area to assist and recover the drive immediately __________________ VSO Executive Staff VSO home page - New photo gallery online software - Official VSO forum

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11-08-2003	#3 (permalink)
ku71 New on Forum Join Date: Aug 2003 Location: Kirkland, WA, USA Posts: 3	It's an internal drive. I was using a no-name DVR+R, however I burned about 20 of them successfully before. The only thing I changed is the software. Please note I e-mailed vso support about the problem. While I appreciate any help, I did not mean to randomize you. Martin

19-08-2003	#4 (permalink)
mcvpjd3 New on Forum Join Date: Aug 2003 Posts: 1	We've just killed 3 HP300e's (external USB 2) drives with copytoDVD. Seems like there's a compatability issues with these drives and CopytoDVD. Anyone know anything about this???

22-08-2003	#6 (permalink)
northgate466 New on Forum Join Date: Aug 2003 Posts: 2	I just fried my Hp internal 300i dvd writer.Please is there a fix yet?Thanks

22-08-2003	#10 (permalink)
northgate466 New on Forum Join Date: Aug 2003 Posts: 2	Ok my e-mail has been sent.Thanks for the help.Northgate466 Northgate466@yahoo.com

13-09-2003	#11 (permalink)
oscareo New on Forum Join Date: Sep 2003 Posts: 1	there´s no HP support where I live. Do you have any other solution, instead of unit replacement?

13-09-2003	#12 (permalink)
ku71 New on Forum Join Date: Aug 2003 Location: Kirkland, WA, USA Posts: 3	The tool they send you looks like a firmware update tool to version 1.25. I think the worst thing that can happen if you contact US support is you get a firmware with RC1 as default. __________________ Martin

14-09-2003	#13 (permalink)
lapinou Blindwrite Team Member Join Date: Jun 2002 Location: France Posts: 839	send me your request by email , I will give a contact corresponding to your area. the drive can be recovered by assistance by phone. __________________ VSO Executive Staff VSO home page - New photo gallery online software - Official VSO forum

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