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Old 09-04-2005   #101 (permalink)
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Re: New Version of Alcohol is out.

Since you quote me, I'll understand that you are referring to the posts I made on this thread. Ok, so lets get things sorted out.

Quote:
Originally Posted by phoenix
That's the thing, we have not forgotten, However we don't find it necessary to assist people who air their opinions on something that they know nothing about, and generally badmouth a program, that they would not have been using in the first place if they did not have a need for it on their system, However we do remember that when approached in a civilised manner and using the correct attitude, that our first priority is our paying customer.
Where did I badmouth your software? Please tell me? I never complained about the software as such, I even wrote a disclaimer to make sure that I am not here for bashing Alcohol-Soft. I am complaining about your policies regarding the activation, which is not allowed to do in your forum. To make it clear, I have licensed your software pretty fast after the intial release, because it met my requirements. I can even live with the bugs I was referring to, but as someone wrote in here: The activation spoiled the software to an unacceptable extinct.

Quote:
And so far the people who have purchased our software and contacted us through the correct method and explained their situation in a civilised manner have had no course for complaint, We have various options available to them I don't see any of them posting in our own forum or this one that they have contacted us and not received a satisfactory solution.
Wrong. I have already posted my concerns in your forum and you came up with an activation FAQ that was not satisfying at all. Maybe you didn't care, because I do not have a sweet customer avatar. But I won't give you a link to my postings or my username, because I am afraid to get unregistered sooner or later for having an opinion that is not compatible with your policies.

Quote:
When you log into your account on our web site to download , there is a message if you read the message and follow what it says then where is the problem.
You are thinking about the pop-up as it is attached down below? Fine. I understand it in the way that I am allowed to accept it or leave it.

Quote:
Lets make this really simple for the people who to date have posted their objections in this topic, contact us through the correct channels, quote this topic and your user name here on CDFreaks, explain your situation, and if we can not offer you a satisfactory solution then I will authorise the refund of any purchase you have made in full. and make a personal apology on behalf of Alcohol Soft here.
That sounds good, but do you think you can offer a solution to me where I am still entitled to use your software without being bugged by an activation and without getting a refund? I don't want you to apologize and I don't want my money back, I just want you to remove this activation for us customers. Well, at least for the people that just don't want it.

Quote:
However if we do resolve your problem then in return you make the same gesture by making it known here that you contacted us and that we were able to deal with your complaint.
I have no problem in advertising A120% and its support-team in any manner and I would be glad to be a satisfied customer back again. But this means to get rid of the activation legally. Do you think that this is possible?

Quote:
Now I cant be any fairer than that, But I will be interested to see how many of you actually take me up on the offer.
Agreed, that sounds fair. If you can assure me, that I will be never bugged again by the activation I would take that chance immediately, but without giving you any kind of personal information like usernames and such, as I like my privacy. It should be enough to give you my Order ID and my registered email adress to prove that I am a legit user.
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Old 09-04-2005   #102 (permalink)
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Re: New Version of Alcohol is out.

Quote:
Originally Posted by Lvsitano
If you're a legal user and if you have Internet connection, I don't see the problem about activation...
Thats only your opinion i dont like windows, norton or alcohol activation..
I have no other complaints against what i consider to be a very good program execpt activation..
Maybe a poll would sort out if alcohol users want activation or not..
As for protecting the software we all know how much good it did so why carry on with it..
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Old 11-04-2005   #103 (permalink)
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Re: New Version of Alcohol is out.

Quote:
Originally Posted by Lvsitano
If you're a legal user and if you have Internet connection, I don't see the problem about activation...

You don't, but we do.

Because off this online activation, me an a friend off mine decided NOT to buy this product.

Alcohol120% is a good product, but I won't buy it because of the online activation.

Maybe we're the only two that don't buy it because of this "feature" I don't know.

As long as this online activation is required ................. I'll use ALcohol120%, but not the way you like it.

Keep up the good work.
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Old 11-04-2005   #104 (permalink)
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I apologize...

My dear fellow alcoholics at CDFreaks.com,

all of you that have followed this thread should have noticed that I wasn't that happy anymore to be an Alcohol-Soft customer because of the online-activation that is forced upon the users of their software. But let me tell you that Phoenix came up with a solution on sunday evening (! - damn, now you definitely know who I am) in order to adress my concerns. This didn't changed my opinion on online activations in general, but it did change my opinion on the Alcohol-Softs support. While I never had a reason to complain about their fast and helpful responses, I'll now have to add, that they do listen and they do care about the concerns of paying customers even on sundays as they (Phoenix) provided me with a solution that is acceptable from my point of view.

I encourage all customers and "not yet" customers to get in contact with Phoenix via their support email adress (like stated in his former post) to ask him what he can do for you. I am sure, that he will find a solution that is satisfying for you as well.

I apologize for being a pain in the butt.
I never intended being rude or not polite and if you have understood it in the way that my primary goal was to bash Alcohol-Soft or its software, I assure you, that this was not the case, but I apologize for that as well.

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Last edited by a²°; 11-04-2005 at 09:58.
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Old 11-04-2005   #105 (permalink)
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Re: New Version of Alcohol is out.

Quote:
Originally Posted by phoenix
Known to work.

The Sims 2 DVD...........................................(SafeDisc 3.20.020)
FarCry DVD....................................................(SafeDisc 3.20.022)
Myst IV: Revelation DVD...............................(SafeDisc 3.20.022)
Medal of Honor: Pacific Assault DVD........(SafeDisc 3.20.024)
Brothers In Arms: Road to Hill 30 DVD.....(SafeDisc 4.00.001)
Hey Phoenix:

"Known to work"? Are you kidding? Can you Phoenix, or anyone in this forum substantiate this statement? I presume that purchasers of Alcohol software buy the programme to make back up copies of the software that they have legally purchased. If their experience is similar to mine, they might have found that Alcohol ran just fine up to SD 2+ protection in that it could make genuine back up copies that required no emulation options. Since SD 3.2+, Alcohol in my experience has been a miserable failure at making and burning genuine no-emulation back up copies, especially of DVD games. Really, I am amazed that an Alcohol admin would make such a statement!!!

Perhaps, Phoenix, you could post details of how you successfully made back up copies of these SD protected DVD games so we can all learn from you? Personally I have a Pioneer DVD-RW DVR-109 and a Liteon CD-RW SOHR-5238S. I have as yet been unable to burn a working DVD copy of the abovementioned games, or for that matter any SD protected DVD games. I don't think my experience is unusual.

Now please don't counter this with a bleating rejoinder that Alcohol can "read" this protection on DVD....... the bottom line is that it can't burn it, n'est-ce pas? At least CloneCD can make an emulation copy of a SD 3.2 protected DVD game that will run from a reader/writer with emulation on................ whilst this is not really good enough, at least it works to this extent, and the Clone CD guys aren't out there in forums like this telling everyone that their software is "Known to work"!!!

In my opinion, softwares such as Clone CD and Alcohol will either have to move to a new as yet unattained level or customers will not buy the programme.......... maybe we'll just have to wait to see...........
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Old 11-04-2005   #106 (permalink)
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Re: New Version of Alcohol is out.

Quote:
Originally Posted by Namoh
Alcohol120% is a good product, but I won't buy it because of the online activation.
Namoh, given the length of time that you've been a member of this forum (and, indeed from the number of posts you've made about alcohol in the past), if you hadn't already bought it you were a lost cause anyway.

@ All

Whilst I'm no fan at all of on-line activation (whether that be for XP, alcohol or whatever), it really is a matter for the alcohol team to determine what is in their best commercial interests.

None of you know and I don't know whether alcohol's registrations have increased or decreased as a result of the introduction of activation. However, Phoenix does and he has made it pretty clear that on-line activation is here to stay. You can draw your own conclusions from that.

Insofar as the suggestions have been made that activation is useless because cracked copies appear on the warez scene almost as soon as any new version is released, again this is a matter for alcohol to determine its own commercial marketing model.

However, it ought to be fairly obvious that activation is not, and never has been, designed to deal with the problem of cracked software. People who are prepared to use a cracked version are unlikely to ever register anyway.

What activation is designed to do is to "enforce" the condition of the EULA that the program only be used on one computer at a time. It is designed to prevent a single (legal) licensed copy being used on multiple machines and by multiple users with the same serial number. Whilst irritating, enforcement of the licence condition that the program only be used on one machine per licence is not, of itself, unreasonable (after all, every user agreed to this when s/he bought the licence).

[That said, perhaps the hardware profile check could be softened a little so that at least there's no need to go through the hoops of re-authentication every time someone upgrades their graphics drivers or firmware or changes the hardware configuration by attaching or removing a removable drive.]
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Old 11-04-2005   #107 (permalink)
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Re: New Version of Alcohol is out.

Quote:
Originally Posted by philamber
Namoh, given the length of time that you've been a member of this forum (and, indeed from the number of posts you've made about alcohol in the past), if you hadn't already bought it you were a lost cause anyway.

Uptil now I used mainly CloneCD and BlindWrite and a trial version of Alcohol120%.

Because I think Alcohol120% is at the moment better than CloneCD and equal to BlindWrite I was thinking off buying it, but because of the known reason I won't.


My personal reason for not buying it uptil now, is not known by you.
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Old 11-04-2005   #108 (permalink)
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Re: New Version of Alcohol is out.

Quote:
Originally Posted by philamber
None of you know and I don't know whether alcohol's registrations have increased or decreased as a result of the introduction of activation.
Increased.
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Old 11-04-2005   #109 (permalink)
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Re: New Version of Alcohol is out.

From what I have read on this forum many hassles of alchol 120% is the drive and ASPI conflict, somehow, alchol does not like other ASPI drivers, and certainly hates to be presided by any physical CD/DVD drives.

One way to get around many problem is to reshuffle your virtual alchiol drive letter to Z:, or at least after all of your physcial CD/DVD drives.

It doesnt like to play alongside with VIA mobo drivers also, one such way is to use the native winASPI interface instead of the default Alcohol120% driver to communicate with the system. g. luck drinking.
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Old 12-04-2005   #110 (permalink)
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Re: New Version of Alcohol is out.

Maybe it only takes a few minutes to activate (fair point) but if all programs go along this route then a few minutes times say 50 programes = a lot of minutes..
What happens if sites are down or if you lose your internet connection (in fact i use programs more when internet is down for obvious reasons)
And of course it is alcohols choice if they implement it or not but we are also entitled to our opinions..
And as i have said before alcohol is an exellent piece of software where would we be without it..
But activation not my cup of tea
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Old 13-04-2005   #111 (permalink)
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Re: New Version of Alcohol is out.

Quote:
Originally Posted by philamber
None of you know and I don't know whether alcohol's registrations have increased or decreased as a result of the introduction of activation.
Quote:
Originally Posted by $CyBeRwIz$
Increased.
And what do you base this on, Fact or a Guess?
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Old 13-04-2005   #112 (permalink)
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Re: New Version of Alcohol is out.

Quote:
Originally Posted by Portmac
And what do you base this on, Fact or a Guess?
If sales had decreased don't you think Alcohol would be more open to suggestions to remove activation?
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Old 16-06-2007   #113 (permalink)
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Re: New Version of Alcohol is out.

I'm a 1 person company. I have several PC's, But I only work at one PC at a time. I wish I could buy "myself" a copy to use, and then use where/when I need to.

I sell software, so I dont like it when people bootleg software. I dont like this kind of software activation, but I understand it. Alcohol seems to do what I need, so I bought it. I'm sure glad I put it on the 1 PC where I absolutely have to have it. I wish I could use it on another PC also. It would be more convenient.

I think of it more as a tool to conduct business. I would like to use my personal copy of this tool, when ever / where ever I want and not be restricted to do one thing in a specific location.

If I buy a DVD movie I can play it in any DVD player. I can watch it at home or I can take my movie to a friends house and watch it on their player. I should be able to use my personal copy anywhere I want without restrictions.

But it's always the honest user who pay the price and suffers the inconvenience of this kind of copy protection. The bootleggers with find a way around it and laugh at guys like me.

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Old 16-06-2007   #114 (permalink)
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Re: New Version of Alcohol is out.

I am no fan of online activation either but the people who write this software have to protect their interests. Until another way is implemented, I will choose a program without online activation if I have a choice of equal programs. These are just my opinions, and I do think Alcohol will lose some customers because of it, but this is something I am sure they knew already.
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Old 16-06-2007   #115 (permalink)
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Re: New Version of Alcohol is out.

You'll find that a lot of software out there is licensed per PC, not per user. DVD movies are not software, thus they are licensed differently (per user). Having said that, if your computers are not being used at the same time (for example, I have one at work and one at home that only I use), then you can switch the activation between the two through the website. In my case I have two licenses though, so I don't need to.
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Old 16-06-2007   #116 (permalink)
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Re: New Version of Alcohol is out.

If I find I really need it on another PC, I'll probably just but another license. It's not that expensive.

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Old 24-09-2007   #117 (permalink)
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Re: New Version of Alcohol is out.

Oh hell, Most of you are stealing it on the bla or bla anyway!

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Old 27-09-2007   #118 (permalink)
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Re: New Version of Alcohol is out.

Can anyone tell me if this latest version of Alcohol still has issues with java? I had to stop using Alcohol because of this, and was wondering if the problem was fixed, or if indeed it was the fault of Alcohol.
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Old 09-10-2007   #119 (permalink)
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Re: New Version of Alcohol is out.

As far as i am aware Alcohol has never had a problem with Java ?
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