I have been using Nero 6 for some months, and suddenly it has failed on me.

Every burn I attempt fails at about 5%.

I have uninstalled Nero, run the cleaning tools, also run AdAware etc, reinstalled Nero latest Nero, and the same problem still occurs.

See log.....

Any suggestions gratefully accepted!!

TLaw



Windows XP 5.1
IA32
WinAspi: File 'Wnaspi32.dll': Ver=4.71 (0002), size=45056 bytes, created 17/07/2002 10:03:20
ahead WinASPI: File 'C:\Program Files\Ahead\nero\Wnaspi32.dll': Ver=2.0.1.59, size=160016 bytes, created 16/12/2003 20:18:06
Nero version: 6.3.1.17
Recorder: Version: 2.0e - HA 1 TA 0 - 6.3.1.17
Adapter driver: HA 1
Drive buffer : 8192kB
Bus Type : default (0) -> ATAPI, detected: ATAPI
CD-ROM: Version: 1.20 - HA 1 TA 1 - 6.3.1.17
Adapter driver: HA 1

=== Scsi-Device-Map ===
DiskPeripheral : WDC WD1600BB-22DAA0 atapi Port 0 ID 0 DMA: On
CdRomPeripheral : SONY DVD RW DW-U12A atapi Port 1 ID 0 DMA: On
CdRomPeripheral : PIONEER DVD-ROM DVD-120R atapi Port 1 ID 1 DMA: On

=== CDRom-Device-Map ===
SONY DVD RW DW-U12A F: CDRom0
PIONEER DVD-ROM DVD-120R G: CDRom1
=======================

AutoRun : 1
Excluded drive IDs:
WriteBufferSize: 74448896 (0) Byte
ShowDrvBufStat : 0
BUFE : 0
Physical memory : 511MB (523804kB)
Free physical memory: 235MB (241304kB)
Memory in use : 53 %
Uncached PFiles: 0x0
Use Static Write Speed Table: 0
Use Inquiry : 1
Global Bus Type: default (0)
Check supported media : Disabled (0)

4.8.2004
UDF/ISO compilation
20:41:06 #1 Phase 112 File dlgbrnst.cpp, Line 1845
DVD-Video files reallocation started

20:41:06 #2 Phase 114 File dlgbrnst.cpp, Line 1845
DVD-Video files reallocation completed (no file modified)

20:41:06 #3 Text 0 File Isodoc.cpp, Line 6065
Iso document burn settings
------------------------------------------
Determine maximum speed : FALSE
Simulate : FALSE
Write : TRUE
Finalize CD : TRUE
Multisession : FALSE
Burning mode : DAO
Mode : 1
ISO Level : 1 (Max. of 11 = 8 + 3 char)
Character set : ISO 9660
Joliet :FALSE
Allow pathdepth more than 8 directories : TRUE
Allow more than 255 characters in path : TRUE
Write ISO9660 ;1 file extensions : TRUE

20:41:06 #4 Phase 111 File dlgbrnst.cpp, Line 1845
DVD-Video files sorted

20:41:07 #5 Text 0 File Reader.cpp, Line 118
Reader running

20:41:07 #6 Text 0 File Writer.cpp, Line 124
Writer SONY DVD RW DW-U12A running

20:41:07 #7 ISO9660GEN -11 File geniso.cpp, Line 3899
First writeable address = 0 (0x00000000)

20:41:07 #8 ISO9660GEN -11 File geniso.cpp, Line 3899
First writeable address = 0 (0x00000000)

20:41:07 #9 Text 0 File Burncd.cpp, Line 3172
Turn on Disc-at-once, using DVD media

20:41:07 #10 Text 0 File DlgWaitCD.cpp, Line 245
Last possible write address on media: 2295103 (510:01.28, 4482MB)
Last address to be written: 1996992 (443:46.42, 3900MB)

20:41:07 #11 Text 0 File DlgWaitCD.cpp, Line 257
Write in overburning mode: NO (enabled: CD)

20:41:07 #12 Text 0 File DlgWaitCD.cpp, Line 2137
Recorder: SONY DVD RW DW-U12A, Media type: DVD+RW
Disc Manufacturer ID: MKM, Media Type ID: A02, Product revision number: 0
Disc Application Code: 0, Extended Information Indicators: 1

20:41:07 #13 Text 0 File DlgWaitCD.cpp, Line 418
>>> Protocol of DlgWaitCD activities: <<<
=========================================

20:41:07 #14 Text 0 File ThreadedTransferInterface.cpp, Line 813
Setup items (after recorder preparation)
0: TRM_DATA_MODE1 (CTransferItem)
2 indices, index0 (150) not provided
original disc pos #0 + 1996992 (1996992) = #1996992/443:46.42
relocatable, disc pos for caching/writing not required/required, no patch infos
-> TRM_DATA_MODE1, 2048, config 0, wanted index0 0 blocks, length 1996992 blocks [SONY DVD RW DW-U12A ]
1: TRM_DATA_MODE1 (CTransferItem)
2 indices, index0 (0) not provided
original disc pos #0 + 1 (1) = #1/0:0.1
relocatable, disc pos for caching/writing not required/not required, no patch infos
-> TRM_DATA_MODE1, 2048, config 0, wanted index0 0 blocks, length 1 blocks [SONY DVD RW DW-U12A ]
--------------------------------------------------------------

20:41:07 #15 Text 0 File ThreadedTransferInterface.cpp, Line 984
Prepare recorder [SONY DVD RW DW-U12A ] for write in CUE-sheet-DAO
DAO infos:
==========
MCN: ""
TOCType: 0x00; Session Closed, disc fixated
Tracks 1 to 2:
1: TRM_DATA_MODE1, 2048/0x00, FilePos 0 0 4089839616, ISRC ""
2: TRM_DATA_MODE1, 2048/0x00, FilePos 4089839616 4089839616 4089841664, ISRC ""
DAO layout:
===========
__Start_|____Track_|_Idx_|_RecDep_|_CtrlAdr_
0 | lead-in | 0 | 0x00 | 0x41
0 | 1 | 0 | 0x00 | 0x41
0 | 1 | 1 | 0x00 | 0x41
1996992 | 2 | 0 | 0x00 | 0x41
1996992 | 2 | 1 | 0x00 | 0x41
1996993 | lead-out | 1 | 0x00 | 0x41

20:41:07 #16 Phase 24 File dlgbrnst.cpp, Line 1845
Caching of files started

20:41:07 #17 Text 0 File Burncd.cpp, Line 4182
Cache writing successful.

20:41:07 #18 Phase 25 File dlgbrnst.cpp, Line 1845
Caching of files completed

20:41:07 #19 Phase 36 File dlgbrnst.cpp, Line 1845
Burn process started at 2.4x (3,324 KB/s)

20:41:08 #20 Text 0 File ThreadedTransferInterface.cpp, Line 2344
Verifying disc position of item 0 (relocatable, disc pos, no patch infos, orig at #0): write at #0

20:41:08 #21 Text 0 File ThreadedTransferInterface.cpp, Line 2344
Verifying disc position of item 1 (relocatable, no disc pos, no patch infos, orig at #0): write at #0

20:41:08 #22 Text 0 File Cdrdrv.cpp, Line 8128
---- DVD Structure: Physical Format Information (00h) ----
Layer: 0, Address: 0 (0 h), AGID: 0; Length: 2050
Book Type: DVD+RW (9), Part Version: 2
Disc Size: 120 mm, Maximum Rate: (F h)
Number of Layers: 1, Track Path: Parallel Track Path (PTP), Layer Type: re-writable
Linear Density: 0,267 um/bit, Track Density: 0,74 um/track
Starting Physical Sector Number of Data Area: 30000 h (DVD-ROM, DVD-R/-RW, DVD+R/+RW)
End Physical Sector Number of Data Area: 26053F h
End Sector Number in Layer 0: 0 h
Data in Burst Cutting Area (BCA) does not exist
Disc Application Code: 0 / 0 h
Extended Information indicators: 1 h
Disc Manufacturer ID: MKM.....
Media type ID: A02
Product revision number: 0
Number of Physical format information bytes in use in ADIP up to byte 63: 57
Media Specific [16..63]:
00 00 01 4D 4B 4D 00 00 - 00 00 00 41 30 32 00 39 ...MKM.....A02.9
23 00 94 79 64 02 20 00 - 9C 7A 6C 02 20 00 9A 7B #..yd....zl....{
68 02 20 12 12 10 E0 00 - F0 00 00 00 00 00 00 00 h...............

20:41:08 #23 Text 0 File dlgbrnst.cpp, Line 1703
Set remaining time: 20:54,653 (1254653ms) -> OK

20:41:08 #24 Phase 98 File dlgbrnst.cpp, Line 1845
Start formatting disc before burning

20:41:39 #25 Phase 100 File dlgbrnst.cpp, Line 1845
Formatting disc was successful

20:41:39 #26 Text 0 File DVDPlusRW.cpp, Line 613
Start write address at LBA 0
DVD high compatibility mode: Yes

20:43:13 #27 SCSI -1093 File Cdrdrv.cpp, Line 1442
SCSI Exec, HA 1, TA 0, LUN 0, buffer 0x03970000
Status: 0x04 (0x01, SCSI_ERR)
HA-Status 0x00 (0x00, OK)
TA-Status 0x02 (0x01, SCSI_TASTATUS_CHKCOND)
Sense Key: 0x03 (KEY_MEDIUM_ERROR)
Sense Code: 0x02
Sense Qual: 0x00
CDB Data: 0x2A 0x00 0x00 0x01 0x2A 0xC0 0x00 0x00 0x20 0x00 0x00 0x00
Sense Data: 0xF1 0x00 0x03 0x00 0x01 0x22 0xD0 0x12
0x00 0x00 0x00 0x00 0x02 0x00

20:43:13 #28 CDR -1093 File Writer.cpp, Line 304
No seek complete

20:43:13 #29 Text 0 File ThreadedTransfer.cpp, Line 229
all writers idle, stopping conversion

20:43:13 #30 Text 0 File ThreadedTransfer.cpp, Line 223
conversion idle, stopping reader

20:43:13 #31 Text 0 File DVDPlusRW.cpp, Line 799
Media-Format will be stopped after burning

20:43:13 #32 Phase 127 File dlgbrnst.cpp, Line 1845
Generating DVD high compatibility borders

20:44:18 #33 Text 0 File dlgbrnst.cpp, Line 1703
Set remaining time: 0:00,000 (0ms) -> OK

20:44:18 #34 Text 0 File dlgbrnst.cpp, Line 1703
Set remaining time: 0:00,000 (0ms) -> OK

20:44:18 #35 Phase 38 File dlgbrnst.cpp, Line 1845
Burn process failed at 2.4x (3,324 KB/s)


Existing drivers:
File 'Drivers\ASPI32.SYS': Ver=4.71 (0002) built by: WinDDK, size=16512 bytes, created 17/07/2002 09:05:10
File 'Drivers\PXHELP20.SYS': Ver=2.02.60a, size=17232 bytes, created 27/08/2003 03:02:00 (Prassi/Veritas driver for win 2K)
File 'Drivers\atapi.sys': Ver=5.1.2600.1135 (xpsp2.020921-0842), size=87040 bytes, created 25/10/2002 00:59:48 (Adapter driver for rec)

Registry Keys:
HKLM\Software\Microsoft\Windows NT\CurrentVersion\WinLogon\AllocateCDROMs : 0 (Security Option)

I seem to have solved my own problem. Clever me!

I did the old trick of working backwards through anything which had changed on my system, and putting it back to how it was.

The solution was to uninstall "Music Catalogue Master" by KIX Software. This is a CD catalogue generation package, with no relationship at all (as far as I can see) to DVD or CD burning, so I can't quite see why is causes Nero to crash, but is does seem to on my system.

Anyway, a warning to other Nero users, beware of http://www.kixsoftware.com

I'm not saying that Music Catalogue Master is bad, just that it might be the cause of your problems with Nero.

Happy burning!
TLaw

Hi!
Just joined this forum for the same problem.
I have Samsung CD-R and bundeled Nero 5.5. For last couple of weeks, while trying to copy or write disk, after about 70% my computer restarts and analysis of the error report showed virtual device driver problem. I uninstalled completely with the help of Nero clean-up tool also and reinstaled the Nero. Problem still exists, and my computer restarts everytime I try to copy or write disk but now there is no error message! I have Windows XP with SP1 and all critical updates till date.
Any solution? Pleae help.