License number issues - Club CDFreaks

dturnidge · 15-03-2007

I have attempted to load Nero on my new Vista system, and it gets to the serial number entry screen, and says my entry was incorrect. I have attempted to get help from Nero - and their support is either way overworked, or is miserable.

They state that my license/serial number IS CORRECT, but it still isn't accepted. I'd SURE like to get this going...

Anybody got any answers??

TIA

Dave

*coolcolors* · 16-03-2007

Quote:

Originally Posted by dturnidge

I have attempted to load Nero on my new Vista system, and it gets to the serial number entry screen, and says my entry was incorrect. I have attempted to get help from Nero - and their support is either way overworked, or is miserable.

They state that my license/serial number IS CORRECT, but it still isn't accepted. I'd SURE like to get this going...

Anybody got any answers??

TIA

Dave

Are you using Admin right to install the program? And also you never mentioned what version you have?

Saltgrass · 16-03-2007

Make sure you are using one of the last two updates for Nero 7, since they are the only ones that are supposed to work in Vista.

Are you copying and pasting the serial number, sometimes some digits look like others.

dturnidge · 16-03-2007

Thank you for the responses...

Yes, I am installing as admin. For the time being I have disabled UTC.

The version I am adding is 7.7.5.1 - which is the latest one that I can find.

I was cutting and pasting all over the place... You shoulda seen the stack of shavings all over the floor...

Then I was told by someone to enter it manually because there could be bogus data in the cut and paste, but that didn't work either.

Dave

Saltgrass · 16-03-2007

How are you entering the number--productSetup?

You might check the registry to see if you can enter it manually, if you are up to that!!

http://www.nero.com/nero7/enu/faq_se...er&fid=344&s=0

dturnidge · 16-03-2007

After all the cab files are "listed" and it tries to get me to add more "junk" to IE., it offers to let me enter my name/company and serial number. That's where.

Well, I entered it every way but loose...with the same results.

Dave

dturnidge · 16-03-2007

Actually, the nero site mentioned above is about "finding" your serial number in the registry ... AFTER you have installed. I can't get installed.

Saltgrass · 16-03-2007

If this is your first attempt to load it, you should not even have to enter a serial number, just let the one in there allow it to install.

Did you download the update or trial version from the website? I think they are the same, but there still could be some differences.

dturnidge · 16-03-2007

Yup. It's my first attempt - but - it doesn't accept the default one either.

I think I'm using a trial one this time. I had full before, but had the same problem.

*TCAS* · 17-03-2007

Quote:

Originally Posted by dturnidge

I have attempted to load Nero on my new Vista system, and it gets to the serial number entry screen, and says my entry was incorrect. I have attempted to get help from Nero - and their support is either way overworked, or is miserable.

They state that my license/serial number IS CORRECT, but it still isn't accepted. I'd SURE like to get this going...

Anybody got any answers??

TIA

Dave

The only Nero version that is compatable to be used with VISTA is version 7751 and with right S/N then you should not have any problem.

dturnidge · 17-03-2007

Yup, that's the version I'm trying to use, and nope, it doesn't work.

I'm wondering if it would help to reload Vista? Thoughts?

Dave

*strachan* · 17-03-2007

What are the first four numbers in the serial number? Just curious if you have the right type of serial number.

dturnidge · 17-03-2007

First 4 -> 1C82

15-03-2007	#1 (permalink)
dturnidge New on Forum Join Date: Mar 2007 Posts: 7	License number issues I have attempted to load Nero on my new Vista system, and it gets to the serial number entry screen, and says my entry was incorrect. I have attempted to get help from Nero - and their support is either way overworked, or is miserable. They state that my license/serial number IS CORRECT, but it still isn't accepted. I'd SURE like to get this going... Anybody got any answers?? TIA Dave

16-03-2007	#3 (permalink)
Saltgrass CD Freaks Senior Member Join Date: Jun 2006 Posts: 450	Re: License number issues Make sure you are using one of the last two updates for Nero 7, since they are the only ones that are supposed to work in Vista. Are you copying and pasting the serial number, sometimes some digits look like others. __________________ Nero 7 v7.7.5.1 NEC ND-3550A P4 2.4 GHz 1G RAM

16-03-2007	#4 (permalink)
dturnidge New on Forum Join Date: Mar 2007 Posts: 7	Re: License number issues Thank you for the responses... Yes, I am installing as admin. For the time being I have disabled UTC. The version I am adding is 7.7.5.1 - which is the latest one that I can find. I was cutting and pasting all over the place... You shoulda seen the stack of shavings all over the floor... Then I was told by someone to enter it manually because there could be bogus data in the cut and paste, but that didn't work either. Dave

16-03-2007	#5 (permalink)
Saltgrass CD Freaks Senior Member Join Date: Jun 2006 Posts: 450	Re: License number issues How are you entering the number--productSetup? You might check the registry to see if you can enter it manually, if you are up to that!! http://www.nero.com/nero7/enu/faq_se...er&fid=344&s=0 __________________ Nero 7 v7.7.5.1 NEC ND-3550A P4 2.4 GHz 1G RAM

16-03-2007	#6 (permalink)
dturnidge New on Forum Join Date: Mar 2007 Posts: 7	Re: License number issues After all the cab files are "listed" and it tries to get me to add more "junk" to IE., it offers to let me enter my name/company and serial number. That's where. Well, I entered it every way but loose...with the same results. Dave

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16-03-2007	#7 (permalink)
dturnidge New on Forum Join Date: Mar 2007 Posts: 7	Re: License number issues Actually, the nero site mentioned above is about "finding" your serial number in the registry ... AFTER you have installed. I can't get installed.

16-03-2007	#8 (permalink)
Saltgrass CD Freaks Senior Member Join Date: Jun 2006 Posts: 450	Re: License number issues If this is your first attempt to load it, you should not even have to enter a serial number, just let the one in there allow it to install. Did you download the update or trial version from the website? I think they are the same, but there still could be some differences. __________________ Nero 7 v7.7.5.1 NEC ND-3550A P4 2.4 GHz 1G RAM

16-03-2007	#9 (permalink)
dturnidge New on Forum Join Date: Mar 2007 Posts: 7	Re: License number issues Yup. It's my first attempt - but - it doesn't accept the default one either. I think I'm using a trial one this time. I had full before, but had the same problem.

17-03-2007	#11 (permalink)
dturnidge New on Forum Join Date: Mar 2007 Posts: 7	Re: License number issues Yup, that's the version I'm trying to use, and nope, it doesn't work. I'm wondering if it would help to reload Vista? Thoughts? Dave

17-03-2007	#12 (permalink)
strachan CDFreaks Resident Join Date: Mar 2004 Posts: 800	Re: License number issues What are the first four numbers in the serial number? Just curious if you have the right type of serial number.

17-03-2007	#13 (permalink)
dturnidge New on Forum Join Date: Mar 2007 Posts: 7	Re: License number issues First 4 -> 1C82

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