Computer shuts down - Club CDFreaks

zrules · 26-08-2005

Hi,
Just bought a BenQ DW1625, installed it and the minute I put in a dvd in the drive the computer shuts down and restarts on its own. Also it won't let me eject the dvd.The computers works like normal unless I go to see the drive through explorer and then it shuts down and restarts all over again. Cd 's work fine in the drive. Please help ! Have been reading away at the forum but haven't got any solutions yet !
Thanks

**harley2ride** · 26-08-2005

First, check and make sure the drive is jumpered properly (master/slave). If that is not the problem, go into control panel/system/hardware/device manager, and under ide atapi, remove the primary and secondary ide devices. Reboot and allow windows to autodetect the drivers. If that doesn't help, post back here...

zrules · 27-08-2005

Hi again, Did all of the above, Still the same problem. It found the drive and can play cd's but the minute I put in a dvd, it restarts the computer! Please help!

zrules · 28-08-2005

Hi again,
After trying all stunts to try to get the drive to work, and destroying everything on my comp,have finally decided to call it quits, thanks for your help anyways.

*Bob* · 28-08-2005

If you can put it in another pc and see if it works.

zrules · 04-10-2005

Hi again! Here's an update to my problem, I got a replacement for my BenQ and same problem, the got the guys at the store to install an internal Lacie with lightscribe and same problem and they suggested that it may be a power supply problem so I recently purchased a Lacie external lightcribe dvd drive. Now I have discoved that I can read any dvd that i have made with my Liteon 5005 dvd recorder and even burn home dvds. But the minute I put in a copyprotected dvd the computer just reboots that very second. Sent in an error report to microsoft and they replied "The error was likely caused by:

Sonic Solutions CD/DVD Recording Software Component (DRVMCDB.SYS)

My system is an IBM net vista which cam with its own cd rw drive and IBMrecordnow software, I also have an Asus cdrw drive which came with a bundled Nero 5.10 version and the Lacie drive came with Roxio easy media creator. I just can't figure out what the problem may be why only copy protected dvds and not all. All other cd's work fine. Please Please help!!!

pollushon · 04-10-2005

Quote:

Originally Posted by zrules

My system is an IBM net vista

Is it the Black Desktop Box with the P4 2.6Gz on board?

zrules · 04-10-2005

Yes its black and under the systems folder it says Pentium(R) 4CPU, 2.53GHZ

*debro* · 04-10-2005

Uninstall Sonic MyDVD

Or uninstall, and download the latest version of Sonic

zrules · 05-10-2005

I don't have Mydvd software but , ibm website had given a link to upgrade the recordnow software which belonged to Sonic and no use.Currently have uninstalled it all together.Also have uninstalled nero. Any ideas on whats happening?

*debro* · 05-10-2005

Have you run a search for hidden/system folders for file "DRVMCDB.SYS"

If this is still on the system, you still have some sonic software installed on the system.
Confirm you know what everything in your start->control panel->"install/uninstall software" tab is.

If there are no unknowns then the situation is more serious.

*samlar* · 05-10-2005

If you know how to work in the registry I would do two things first search the registry for DRVMCDB.SYS and remove any keys for it. I would also look in the registry under h key local and current user then software and see if sonic is listed there and remove them also

zrules · 05-10-2005

I had the same problem when I got the internal benq drive which came with bundled nero software and so I deleted the "DRVMCDB.SYS". The computer died and had to reinstall the lot by F11 key, don't want to go through that again. I can see the location of this file in a folder called IBMDLA\install and once more in windows\systems32\drivers folder. What I can't understand is that if there is a problem in reading dvd's shouldn't it apply to all dvd's? why only copy protected ones cause a reboot? Pollushon, you asked if it was a black box, do you have any suggestions?Also here's something interesting
http://www.experts-exchange.com/Hard..._21407703.html
This link shows a person having a similar problem.

*bjkg* · 05-10-2005

@ zrules,

What software program are you using to play/view your DVDs. Suggest using a known stable proven DVD player software program similar to PowerDVD and remove any and all remnants of your previous DVD play/view software programs.

Also suggest using a registry cleaner software program similar to RegSupreme Pro (http://www.macecraft.com/regsupremepro) and thoroughly clean your Windows Operating System Registry.

Best Regards,
bjkg

zrules · 06-10-2005

Hi bjkg,
I am using roxio dvdmax player which came with the Lacie drive. I will uninstall it and try to use PowerDVD . Thanks!

zrules · 06-10-2005

Hi all, good news the drive is finally accepting dvd's without rebooting. Just changed one setting - dissabled DLA under properties of the drive. Got the tip from another forum on CD Freaks, thanks to all who took the time to reply. Cheers!

*debro* · 06-10-2005

Quote:

Originally Posted by zrules

I don't have Mydvd software but , ...... Currently have uninstalled it all together.Also have uninstalled nero. Any ideas on whats happening?

I guess you didn't uninstall it completely

DLA is part of Sonics "record now" suite.

26-08-2005	#1 (permalink)
zrules New on Forum Join Date: Aug 2005 Posts: 12	Computer shuts down <a href='http://adstats.cdfreaks.com/www/delivery/ck.php?n=a13febf7&cb=INSERT_RANDOM_NUMBER_HERE' target='_blank'><img src='http://adstats.cdfreaks.com/www/delivery/avw.php?zoneid=30&cb=INSERT_RANDOM_NUMBER_HERE&n=a13febf7' border='0' alt='' /></a> Hi, Just bought a BenQ DW1625, installed it and the minute I put in a dvd in the drive the computer shuts down and restarts on its own. Also it won't let me eject the dvd.The computers works like normal unless I go to see the drive through explorer and then it shuts down and restarts all over again. Cd 's work fine in the drive. Please help ! Have been reading away at the forum but haven't got any solutions yet ! Thanks

26-08-2005	#2 (permalink)
harley2ride Moderator Join Date: Nov 2004 Posts: 3,448	Re: Computer shuts down First, check and make sure the drive is jumpered properly (master/slave). If that is not the problem, go into control panel/system/hardware/device manager, and under ide atapi, remove the primary and secondary ide devices. Reboot and allow windows to autodetect the drivers. If that doesn't help, post back here... __________________ Rob C2D E6550,3gb DDR2-800mhz,150gb 10000rpm raptor,320gb sata,geforce 8800 gt, Vista Premium, 22" Samsung LCD,Samsung bluray DVD reader\dvd\rw16x, Samsung S203N, ADS Pyro A/V Link,Klipsch Pro-Media 5.1 SS Dell P4 3.4GHZ 2GB PC533 DDR XP PRO SP2 w/ADS Pyro Firewire card,160GB Sata, 250GB ATA133, ATI 2600XT HD/ DELL 20" LCD/ ALS 251 5.1 Speakers / Audigy 2 ZS Platinum / Plextor PX716A / MD (NEC3500) 2FD firmware

27-08-2005	#3 (permalink)
zrules New on Forum Join Date: Aug 2005 Posts: 12	Re: Computer shuts down Hi again, Did all of the above, Still the same problem. It found the drive and can play cd's but the minute I put in a dvd, it restarts the computer! Please help!

28-08-2005	#4 (permalink)
zrules New on Forum Join Date: Aug 2005 Posts: 12	Re: Computer shuts down Hi again, After trying all stunts to try to get the drive to work, and destroying everything on my comp,have finally decided to call it quits, thanks for your help anyways.

28-08-2005	#5 (permalink)
Bob I donated to the Tsunami fund and all I got was this lousy title Join Date: Sep 2004 Location: Looking for my zigzags ~ I come from the no place and i go to the no where Posts: 16,049	Re: Computer shuts down If you can put it in another pc and see if it works. __________________ "You've got a hole in your soul if you don't dig the Blues" .....My New Build is Finished. Click HERE to join CDFreaks.com Keith Richards ~ "If You Want The Last Laugh........Join The Rolling Stones"

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04-10-2005	#6 (permalink)
zrules New on Forum Join Date: Aug 2005 Posts: 12	Re: Computer shuts down Hi again! Here's an update to my problem, I got a replacement for my BenQ and same problem, the got the guys at the store to install an internal Lacie with lightscribe and same problem and they suggested that it may be a power supply problem so I recently purchased a Lacie external lightcribe dvd drive. Now I have discoved that I can read any dvd that i have made with my Liteon 5005 dvd recorder and even burn home dvds. But the minute I put in a copyprotected dvd the computer just reboots that very second. Sent in an error report to microsoft and they replied "The error was likely caused by: Sonic Solutions CD/DVD Recording Software Component (DRVMCDB.SYS) My system is an IBM net vista which cam with its own cd rw drive and IBMrecordnow software, I also have an Asus cdrw drive which came with a bundled Nero 5.10 version and the Lacie drive came with Roxio easy media creator. I just can't figure out what the problem may be why only copy protected dvds and not all. All other cd's work fine. Please Please help!!!

04-10-2005	#8 (permalink)
zrules New on Forum Join Date: Aug 2005 Posts: 12	Re: Computer shuts down Yes its black and under the systems folder it says Pentium(R) 4CPU, 2.53GHZ

04-10-2005	#9 (permalink)
debro Blown to smitherines Join Date: Jul 1999 Location: The c@ke mixer Posts: 9,946	Re: Computer shuts down Uninstall Sonic MyDVD Or uninstall, and download the latest version of Sonic __________________ CDFreaks - Overwhelmed by Ignorance since 2005! We lost the battle, but we haven't lost the war! Click Here to sign up to the resistance movement! Viva La Resistance! Admitting that you've illegally downloaded movies/songs and need help to process/burn is comparable to robbing a bank, and walking into the bank the next day holding the bags of money to deposit them into your account. Don't be surprised if people laugh at you when you make the headlines.

05-10-2005	#10 (permalink)
zrules New on Forum Join Date: Aug 2005 Posts: 12	Re: Computer shuts down I don't have Mydvd software but , ibm website had given a link to upgrade the recordnow software which belonged to Sonic and no use.Currently have uninstalled it all together.Also have uninstalled nero. Any ideas on whats happening?

05-10-2005	#11 (permalink)
debro Blown to smitherines Join Date: Jul 1999 Location: The c@ke mixer Posts: 9,946	Re: Computer shuts down Have you run a search for hidden/system folders for file "DRVMCDB.SYS" If this is still on the system, you still have some sonic software installed on the system. Confirm you know what everything in your start->control panel->"install/uninstall software" tab is. If there are no unknowns then the situation is more serious. __________________ CDFreaks - Overwhelmed by Ignorance since 2005! We lost the battle, but we haven't lost the war! Click Here to sign up to the resistance movement! Viva La Resistance! Admitting that you've illegally downloaded movies/songs and need help to process/burn is comparable to robbing a bank, and walking into the bank the next day holding the bags of money to deposit them into your account. Don't be surprised if people laugh at you when you make the headlines.

05-10-2005	#12 (permalink)
samlar CDFreaks Resident Join Date: Dec 2003 Location: here Posts: 1,605	Re: Computer shuts down If you know how to work in the registry I would do two things first search the registry for DRVMCDB.SYS and remove any keys for it. I would also look in the registry under h key local and current user then software and see if sonic is listed there and remove them also

05-10-2005	#13 (permalink)
zrules New on Forum Join Date: Aug 2005 Posts: 12	Re: Computer shuts down I had the same problem when I got the internal benq drive which came with bundled nero software and so I deleted the "DRVMCDB.SYS". The computer died and had to reinstall the lot by F11 key, don't want to go through that again. I can see the location of this file in a folder called IBMDLA\install and once more in windows\systems32\drivers folder. What I can't understand is that if there is a problem in reading dvd's shouldn't it apply to all dvd's? why only copy protected ones cause a reboot? Pollushon, you asked if it was a black box, do you have any suggestions?Also here's something interesting http://www.experts-exchange.com/Hard..._21407703.html This link shows a person having a similar problem. Last edited by zrules; 05-10-2005 at 06:10.

05-10-2005	#14 (permalink)
bjkg CDFreaks Resident Join Date: Jan 2003 Posts: 2,738	Re: Computer shuts down @ zrules, What software program are you using to play/view your DVDs. Suggest using a known stable proven DVD player software program similar to PowerDVD and remove any and all remnants of your previous DVD play/view software programs. Also suggest using a registry cleaner software program similar to RegSupreme Pro (http://www.macecraft.com/regsupremepro) and thoroughly clean your Windows Operating System Registry. Best Regards, bjkg

06-10-2005	#15 (permalink)
zrules New on Forum Join Date: Aug 2005 Posts: 12	Re: Computer shuts down Hi bjkg, I am using roxio dvdmax player which came with the Lacie drive. I will uninstall it and try to use PowerDVD . Thanks!

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06-10-2005	#16 (permalink)
zrules New on Forum Join Date: Aug 2005 Posts: 12	Re: Computer shuts down Hi all, good news the drive is finally accepting dvd's without rebooting. Just changed one setting - dissabled DLA under properties of the drive. Got the tip from another forum on CD Freaks, thanks to all who took the time to reply. Cheers!