Computer problems!! - Club CDFreaks

bounce7769 · 22-09-2006

i need some help or some suggestions
my computer has been messing up, what it does when ever i am surfing, it starts going crazy like my mouse cursor wont quit moving around and i cant get it to stop for a lil bit going crazy on the computer screen and it accesses differant computer programs its like it has a mind of its own and sometimes it lockes up for no reason then i have to restart it, i have tried reformatin it and everything else in the book even a couple of differant antivirus programs and ad and spyware programs and still no help
could it be a virus or something more sinister please help
and sorry if this is the wrong forum

*samlar* · 22-09-2006

It could be a bad power supply but it is hard to find our unless you change it out. If you have xp have you tried system restore back before you started having the problem. Also check the fan on your processor it could have stopped and or be full of dust.

**harley2ride** · 22-09-2006

It sounds more like a virus or malware to me. Try running ADAWARE and SPYBOT to clean up your pc. If you are still having problems, run HIJACKTHIS and post the log results here so we can look at it.

*FidelC* · 23-09-2006

well thats a crazy mouse syndrome

I had it with a corded mouse and it only needed replacing.

*Quema34* · 23-09-2006

It does sound like some kind of virus or malware, as a bad power supply would explain your screen freezing, your mouse 'freezing' onscreen, but it doesn't account for something accessing programs, as only a virus or malware can do that. While some viruses will just seriously slow down your computer, others will access programs and others will not let you access any program at all.

By the way, if you ever have to reformat because of a virus, the standard 'format' under XP will not get rid of it, because it will not totally erase your HDD. The only way to do this is the get the corresponding HDD tools from your HDD manufacturer, like Data Lifeguard for Western Digital HDDs that will write zeros to the drive and make it like new. The formatting will take the same amount of time as the XP format, but the writing zeros to the drive ensures it is completely erased.

BeardedKirklander · 23-09-2006

I'm a huge fan of fresh system installs every 6 months to 1 year or so, depending. Especially if you do a lot of testing of different apps or drivers.

*TCAS* · 23-09-2006

The poster hasn't bother to check all the good suggestion that have been given to him since 19 hours ago when he posted his problem therefore it is no use to continue bothering with post.

bounce7769 · 26-09-2006

sorry guys i left town for a few days,here is the log file from Hijackthis
Logfile of HijackThis v1.99.1
Scan saved at 3:48:27 PM, on 9/26/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\windows\system\hpsysdrv.exe
C:\HP\KBD\KBD.EXE
C:\Program Files\Microsoft Hardware\Keyboard\type32.exe
C:\Program Files\PCPal\PalAgnt.exe
C:\Program Files\WinCleaner Memory Optimizer\WinMemOpt.exe
C:\Program Files\SlySoft\AnyDVD\AnyDVD.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
C:\Program Files\EZ-DUB\EZ-DUB.exe
C:\Program Files\Common Files\Ulead Systems\DVD\ULCDRSvr.exe
C:\Program Files\hp center\137903\Shadow\ShadowBar.exe
C:\Program Files\hp center\137903\Program\BackWeb-137903.exe
C:\WINDOWS\system32\wuauclt.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
C:\Documents and Settings\Owner\Desktop\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://us3.hpwis.com/
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://us3.hpwis.com/
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = localhost
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O4 - HKLM\..\Run: [hpsysdrv] c:\windows\system\hpsysdrv.exe
O4 - HKLM\..\Run: [KBD] C:\HP\KBD\KBD.EXE
O4 - HKLM\..\Run: [Recguard] C:\WINDOWS\SMINST\RECGUARD.EXE
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\System32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [PS2] C:\WINDOWS\system32\ps2.exe
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [IntelliType] "C:\Program Files\Microsoft Hardware\Keyboard\type32.exe"
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [PCPal] "C:\Program Files\PCPal\PalAgnt.exe" /startup
O4 - HKCU\..\Run: [WinMem] C:\Program Files\WinCleaner Memory Optimizer\WinMemOpt.exe
O4 - HKCU\..\Run: [AnyDVD] C:\Program Files\SlySoft\AnyDVD\AnyDVD.exe
O4 - Global Startup: EZ-DUB Finder.lnk = C:\Program Files\EZ-DUB\EZ-DUB.exe
O4 - Global Startup: hp center UI.lnk = C:\Program Files\hp center\137903\Shadow\ShadowBar.exe
O4 - Global Startup: hp center.lnk = C:\Program Files\hp center\137903\Program\BackWeb-137903.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/microsof...?1155952029789
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsof...?1155952004821
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
O23 - Service: AVG E-mail Scanner (AVGEMS) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
O23 - Service: Ulead Burning Helper (UleadBurningHelper) - Ulead Systems, Inc. - C:\Program Files\Common Files\Ulead Systems\DVD\ULCDRSvr.exe

*TCAS* · 27-09-2006

Please stop double posting.

**imkidd57** · 27-09-2006

@bounce7769: Please do NOT double-post

. It makes it difficult to catch all the replies to your query and is forbidden by the forum rules.

Your other new thread based on this log file has been deleted: please continue here.

bounce7769 · 27-09-2006

ok sorry

22-09-2006	#1 (permalink)
bounce7769 CD Freaks Junior Member Join Date: Mar 2006 Posts: 56	Computer problems!! <a href='http://adstats.cdfreaks.com/www/delivery/ck.php?n=a13febf7&cb=INSERT_RANDOM_NUMBER_HERE' target='_blank'><img src='http://adstats.cdfreaks.com/www/delivery/avw.php?zoneid=30&cb=INSERT_RANDOM_NUMBER_HERE&n=a13febf7' border='0' alt='' /></a> i need some help or some suggestions my computer has been messing up, what it does when ever i am surfing, it starts going crazy like my mouse cursor wont quit moving around and i cant get it to stop for a lil bit going crazy on the computer screen and it accesses differant computer programs its like it has a mind of its own and sometimes it lockes up for no reason then i have to restart it, i have tried reformatin it and everything else in the book even a couple of differant antivirus programs and ad and spyware programs and still no help could it be a virus or something more sinister please help and sorry if this is the wrong forum

22-09-2006	#2 (permalink)
samlar CDFreaks Resident Join Date: Dec 2003 Location: here Posts: 1,627	Re: Computer problems!! It could be a bad power supply but it is hard to find our unless you change it out. If you have xp have you tried system restore back before you started having the problem. Also check the fan on your processor it could have stopped and or be full of dust.

22-09-2006	#3 (permalink)
harley2ride Moderator Join Date: Nov 2004 Posts: 3,461	Re: Computer problems!! It sounds more like a virus or malware to me. Try running ADAWARE and SPYBOT to clean up your pc. If you are still having problems, run HIJACKTHIS and post the log results here so we can look at it. __________________ Rob C2D E6550,3gb DDR2-800mhz,150gb 10000rpm raptor,320gb sata,geforce 8800 gt, Vista Premium, 22" Samsung LCD,Samsung bluray DVD reader\dvd\rw16x, Samsung S203N, ADS Pyro A/V Link,Klipsch Pro-Media 5.1 SS Dell P4 3.4GHZ 2GB PC533 DDR XP PRO SP2 w/ADS Pyro Firewire card,160GB Sata, 250GB ATA133, ATI 2600XT HD/ DELL 20" LCD/ ALS 251 5.1 Speakers / Audigy 2 ZS Platinum / Plextor PX716A / MD (NEC3500) 2FD firmware

23-09-2006	#4 (permalink)
FidelC CDFreaks Resident Join Date: May 2005 Location: ON, Canada Posts: 710	Re: Computer problems!! well thats a crazy mouse syndrome I had it with a corded mouse and it only needed replacing.

23-09-2006	#5 (permalink)
Quema34 CDFreaks Resident Join Date: May 2005 Location: USS-Enterprise 1701-A--the finest starship ever Posts: 2,901	Re: Computer problems!! It does sound like some kind of virus or malware, as a bad power supply would explain your screen freezing, your mouse 'freezing' onscreen, but it doesn't account for something accessing programs, as only a virus or malware can do that. While some viruses will just seriously slow down your computer, others will access programs and others will not let you access any program at all. By the way, if you ever have to reformat because of a virus, the standard 'format' under XP will not get rid of it, because it will not totally erase your HDD. The only way to do this is the get the corresponding HDD tools from your HDD manufacturer, like Data Lifeguard for Western Digital HDDs that will write zeros to the drive and make it like new. The formatting will take the same amount of time as the XP format, but the writing zeros to the drive ensures it is completely erased. __________________ "Sic vis pacem para bellum" "Lo único que vale en la vida es la pasión" "You sure you do not want to stay? You fight good for a tourist!" "Why do I feel like you truly see me, when others do not?" --Well, my horse likes you...!" "MY KIDS could teach YOU a thing or two, Johnny!!" "If the lie is big enough and told often enough, it will be believed."--Joseph Goebbels See what Geno888 is drooling over right now. I found Airhead's cookbook and all he did was edit my signature! Want to be better informed about good media, solving computer problems and DVD burner performance? Join CDFreaks by clicking here.

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23-09-2006	#6 (permalink)
BeardedKirklander CD Freak Join Date: Aug 2005 Location: United States Posts: 2,949	Re: Computer problems!! I'm a huge fan of fresh system installs every 6 months to 1 year or so, depending. Especially if you do a lot of testing of different apps or drivers.

23-09-2006	#7 (permalink)
TCAS CDFreaks Resident Join Date: May 2004 Posts: 7,362	Re: Computer problems!! The poster hasn't bother to check all the good suggestion that have been given to him since 19 hours ago when he posted his problem therefore it is no use to continue bothering with post.

26-09-2006	#8 (permalink)
bounce7769 CD Freaks Junior Member Join Date: Mar 2006 Posts: 56	Re: Computer problems!! sorry guys i left town for a few days,here is the log file from Hijackthis Logfile of HijackThis v1.99.1 Scan saved at 3:48:27 PM, on 9/26/2006 Platform: Windows XP SP2 (WinNT 5.01.2600) MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180) Running processes: C:\WINDOWS\System32\smss.exe C:\WINDOWS\system32\winlogon.exe C:\WINDOWS\system32\services.exe C:\WINDOWS\system32\lsass.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\System32\svchost.exe C:\WINDOWS\system32\spoolsv.exe C:\WINDOWS\Explorer.EXE C:\windows\system\hpsysdrv.exe C:\HP\KBD\KBD.EXE C:\Program Files\Microsoft Hardware\Keyboard\type32.exe C:\Program Files\PCPal\PalAgnt.exe C:\Program Files\WinCleaner Memory Optimizer\WinMemOpt.exe C:\Program Files\SlySoft\AnyDVD\AnyDVD.exe C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe C:\Program Files\EZ-DUB\EZ-DUB.exe C:\Program Files\Common Files\Ulead Systems\DVD\ULCDRSvr.exe C:\Program Files\hp center\137903\Shadow\ShadowBar.exe C:\Program Files\hp center\137903\Program\BackWeb-137903.exe C:\WINDOWS\system32\wuauclt.exe C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe C:\Documents and Settings\Owner\Desktop\HijackThis.exe R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/ R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://us3.hpwis.com/ R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://us3.hpwis.com/ R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = localhost O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx O4 - HKLM\..\Run: [hpsysdrv] c:\windows\system\hpsysdrv.exe O4 - HKLM\..\Run: [KBD] C:\HP\KBD\KBD.EXE O4 - HKLM\..\Run: [Recguard] C:\WINDOWS\SMINST\RECGUARD.EXE O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\System32\igfxtray.exe O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe O4 - HKLM\..\Run: [PS2] C:\WINDOWS\system32\ps2.exe O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP O4 - HKLM\..\Run: [IntelliType] "C:\Program Files\Microsoft Hardware\Keyboard\type32.exe" O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background O4 - HKCU\..\Run: [PCPal] "C:\Program Files\PCPal\PalAgnt.exe" /startup O4 - HKCU\..\Run: [WinMem] C:\Program Files\WinCleaner Memory Optimizer\WinMemOpt.exe O4 - HKCU\..\Run: [AnyDVD] C:\Program Files\SlySoft\AnyDVD\AnyDVD.exe O4 - Global Startup: EZ-DUB Finder.lnk = C:\Program Files\EZ-DUB\EZ-DUB.exe O4 - Global Startup: hp center UI.lnk = C:\Program Files\hp center\137903\Shadow\ShadowBar.exe O4 - Global Startup: hp center.lnk = C:\Program Files\hp center\137903\Program\BackWeb-137903.exe O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/microsof...?1155952029789 O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsof...?1155952004821 O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe O23 - Service: AVG E-mail Scanner (AVGEMS) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe O23 - Service: Ulead Burning Helper (UleadBurningHelper) - Ulead Systems, Inc. - C:\Program Files\Common Files\Ulead Systems\DVD\ULCDRSvr.exe

27-09-2006	#9 (permalink)
TCAS CDFreaks Resident Join Date: May 2004 Posts: 7,362	Re: Computer problems!! Please stop double posting.

27-09-2006	#10 (permalink)
imkidd57 Senior Moderator & Editor Join Date: Feb 2005 Location: New Fajara Posts: 7,635	Re: Computer problems!! @bounce7769: Please do NOT double-post . It makes it difficult to catch all the replies to your query and is forbidden by the forum rules. Your other new thread based on this log file has been deleted: please continue here. __________________ . . ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ If you are new to the internet, have a query about digital storage, or would maybe like to tell us a bit about yourself: just register with us and try either the Newbie forum or the CD Freaks Living Room. Alternatively, if you fancy some chit-chat (without technical help), then you're welcome to use the Chatbox to have a natter to other experienced members and staff. Look what you get when you join CD Freaks: Interactive access to our forum-based knowledge service Give feedback on News articles on the Front Page Ask questions to the people that actually review the software & hardware Chat with staff and members alike in the live Chatbox Option of a free newsletter Nervous about posting? Don't be: this is one of the friendliest communities around and we value our new members. You're well-protected by the forum rules that everyone signs up to. So what are you waiting for? Click the smiley to join --> ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

27-09-2006	#11 (permalink)
bounce7769 CD Freaks Junior Member Join Date: Mar 2006 Posts: 56	Re: Computer problems!! ok sorry

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