I am using XP with the latest updates.
I also installed a new burner.
My burner would disappear from my computer and was not found in the hardware until I rebooted, that is why I replaced the drive, the new drive also disappeared a couple times.
I also replaced the power supply with a larger one.
My DVD/CD is an HP 1040-r
I cannot burn a cd or dvd.
I can read cd's and dvd's also install software.
I also have tried Nero 6 through 8 and windows XP burning as well as ISO burners.
I have tried to burn data, music, image anc copy a cd/dvd will al the same results.
I get the same results from both the old drive and new one.
I wonder can the controller or cable be causing the issue? (I should have used a new cable first I imagine.)
My nero log is posted below.
Thank you in advance for direction.
Kev.
-----

Windows XP 5.1
IA32
WinAspi: -

NT-SPTI used
Nero Version: 8.0.3.0
Internal Version: 8, 0, 3, 0
(Nero Express)
Recorder: <HP DVD Writer 1040r> Version: MH21 - HA 1 TA 0 - 8.0.3.0
Adapter driver: <IDE> HA 1
Drive buffer : 2048kB
Bus Type : default
CD-ROM: <HP DVD Writer 1040r>Version: MH21 - HA 1 TA 0 - 8.0.3.0
Adapter driver: <IDE> HA 1

=== Scsi-Device-Map ===
DiskPeripheral : ST3250824AS iaStor Port 0 ID 0 DMA: On
DiskPeripheral : WDC WD2500KS-00MJB0 iaStor Port 0 ID 1 DMA: Off
ArrayPeripheral : MARVELL Virtual Device 1.00 mv61xx Port 2 ID 25 DMA: Off
CdRomPeripheral : HP DVD Writer 1040rMH21 mv61xx Port 2 ID 4 DMA: Off

=== CDRom-Device-Map ===
HP DVD Writer 1040r F: CdRom0
=======================

AutoRun : 1
Excluded drive IDs:
WriteBufferSize: 83886080 (0) Byte
BUFE : 0
Physical memory : 2047MB (2097151kB)
Free physical memory: 2047MB (2097151kB)
Memory in use : 28 %
Uncached PFiles: 0x0
Use Inquiry : 1
Global Bus Type: default (0)
Check supported media : Disabled (0)

11.7.2008
CD-ROM (ISO)
10:34:37 AM #1 Text 0 File SCSIPTICommands.cpp, Line 424
LockMCN - completed sucessfully for IOCTL_STORAGE_MCN_CONTROL

10:34:38 AM #2 Text 0 File Isodoc.cpp, Line 6668
Iso document burn settings
------------------------------------------
Determine maximum speed : FALSE
Simulate : FALSE
Write : TRUE
Finalize CD : FALSE
Multisession : TRUE
Multisession type: : Start multisession
Burning mode : TAO
Mode : 1
ISO Level : 1 (Max. of 11 = 8 + 3 char)
Character set : ISO 9660
Joliet : TRUE
Allow pathdepth more than 8 directories : TRUE
Allow more than 255 characters in path : TRUE
Write ISO9660 ;1 file extensions : TRUE

10:34:38 AM #3 Text 0 File Burncd.cpp, Line 3202
HP DVD Writer 1040r
Buffer underrun protection activated

10:34:38 AM #4 ISO9660GEN -11 File Geniso.cpp, Line 3345
First writeable address = 0 (0x00000000)

10:34:38 AM #5 Text 0 File Burncd.cpp, Line 3520
Turn on Track-At-Once, using CD-R/RW media

10:35:20 AM #6 Text 0 File DlgWaitCD.cpp, Line 307
Last possible write address on media: 359847 ( 79:59.72)
Last address to be written: 19689 ( 4:24.39)

10:35:20 AM #7 Text 0 File DlgWaitCD.cpp, Line 319
Write in overburning mode: NO (enabled: CD)

10:35:20 AM #8 Text 0 File DlgWaitCD.cpp, Line 2972
Recorder: HP DVD Writer 1040r;
CDR code: 00 97 26 66; OSJ entry from: CMC Magnetics Corporation
ATIP Data:
Special Info [hex] 1: D0 00 98, 2: 61 1A 42 (LI 97:26.66), 3: 4F 3B 49 (LO 79:59.73)
Additional Info [hex] 1: 00 00 80 (invalid), 2: 00 80 00 (invalid), 3: 00 80 80 (invalid)

10:35:20 AM #9 Text 0 File DlgWaitCD.cpp, Line 493
>>> Protocol of DlgWaitCD activities: <<<
=========================================
Insert the disc to write to.
(Medium in drive: Unknown. Medium required by compilation: CD-R/RW.)

10:35:20 AM #10 Text 0 File ThreadedTransferInterface.cpp, Line 795
Setup items (after recorder preparation)
0: TRM_DATA_MODE1 ()
2 indices, index0 (150) not provided
original disc pos #0 + 19690 (19690) = #19690/4:22.40
relocatable, disc pos for caching/writing not required/ required
-> TRM_DATA_MODE1, 2048, config 0, wanted index0 0 blocks, length 19688 blocks [F: HP DVD Writer 1040r]
--------------------------------------------------------------

10:35:20 AM #11 Text 0 File Burncd.cpp, Line 4125
Can only write at 6,000 KB/s instead of 7,200 KB/s to current disc.

10:35:20 AM #12 Text 0 File ThreadedTransferInterface.cpp, Line 997
Prepare [F: HP DVD Writer 1040r] for write in TAO
DAO infos:
==========
MCN: ""
TOCType: 0x00; Session Closed, disc not fixated
Tracks 1 to 1: Idx 0 Idx 1 Next Trk
1: TRM_DATA_MODE1, 2048/0x00, FilePos 0 307200 40632320, ISRC ""
DAO layout:
===========
___Start_|____Track_|_Idx_|_CtrlAdr_|_____Size_|______NWA_|_RecDep__________
-150 | lead-in | 0 | 0x41 | 0 | 0 | 0x00
-150 | 1 | 0 | 0x41 | 0 | 0 | 0x00
0 | 1 | 1 | 0x41 | 19690 | 0 | 0x00
19690 | lead-out | 1 | 0x41 | 0 | 0 | 0x00

10:35:20 AM #13 Text 0 File ThreadedTransferInterface.cpp, Line 1068
Removed 2 run-out blocks from end of track 1. Length: 19690 -> 19688.

10:35:22 AM #14 Text 0 File SCSIPTICommands.cpp, Line 215
SPTILockVolume - completed successfully for FSCTL_LOCK_VOLUME

10:35:22 AM #15 Text 0 File Burncd.cpp, Line 4306
Caching options: cache CDRom or Network-Yes, small files-No (<64KB)

10:35:22 AM #16 Phase 24 File dlgbrnst.cpp, Line 1762
Caching of files started

10:35:22 AM #17 Text 0 File Burncd.cpp, Line 4425
Cache writing successful.

10:35:22 AM #18 Phase 25 File dlgbrnst.cpp, Line 1762
Caching of files completed

10:35:22 AM #19 Phase 36 File dlgbrnst.cpp, Line 1762
Burn process started at 40x (6,000 KB/s)

10:35:22 AM #20 Text 0 File ThreadedTransferInterface.cpp, Line 2723
Verifying disc position of item 0 (relocatable, disc pos, no patch infos, orig at #0): write at #0

10:35:22 AM #21 Text 0 File MMC.cpp, Line 22418
Set BUFE: Buffer underrun protection -> ON , Adapt writespeed to disc : ON

10:35:22 AM #22 Text 0 File ThreadedTransfer.cpp, Line 269
Pipe memory size 83836800

10:35:33 AM #23 SPTI -1114 File SCSIPassThrough.cpp, Line 181
CdRom0: SCSIStatus(x02) WinError(0) NeroError(-1114)
Sense Key: 0x06 (KEY_UNIT_ATTENTION)
Sense Code: 0x29
Sense Qual: 0x00
CDB Data: 0x2A 00 00 00 00 00 00 00 20 00 00 00
Sense Area: 0x08 00 06 00 00 00 00 0A 00 00 00 00 29
Buffer x09b00040: Len x10000
0x00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
0x00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
0x00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00

10:35:33 AM #24 CDR -1114 File Writer.cpp, Line 312
Reset occurred
F: HP DVD Writer 1040r

10:35:33 AM #25 SPTI -1033 File SCSIPassThrough.cpp, Line 181
CdRom0: SCSIStatus(x02) WinError(0) NeroError(-1033)
Sense Key: 0x02 (KEY_NOT_READY)
Sense Code: 0x04
Sense Qual: 0x01
CDB Data: 0x35 00 00 00 00 00 00 00 00 00 00 00
Sense Area: 0x08 00 02 00 00 00 00 0A 00 00 00 00 04 01

10:35:45 AM #26 CDR -1033 File WriterStatus.cpp, Line 192
Drive not ready
F: HP DVD Writer 1040r

10:35:45 AM #27 TRANSFER -18 File WriterStatus.cpp, Line 192
Could not perform EndTrack

10:35:45 AM #28 CDR -201 File WriterStatus.cpp, Line 195
Invalid write state
F: HP DVD Writer 1040r

10:35:45 AM #29 TRANSFER -18 File WriterStatus.cpp, Line 195
Could not perform EndTrack

10:35:45 AM #30 Text 0 File MMC.cpp, Line 17180
<HP DVD Writer 1040r> start Close Session

10:35:45 AM #31 Phase 38 File dlgbrnst.cpp, Line 1762
Burn process failed at 40x (6,000 KB/s)

10:35:45 AM #32 Text 0 File SCSIPTICommands.cpp, Line 261
SPTIDismountVolume - completed successfully for FSCTL_DISMOUNT_VOLUME

10:35:47 AM #33 Text 0 File Cdrdrv.cpp, Line 11159
DriveLocker: UnLockVolume completed

10:35:47 AM #34 Text 0 File SCSIPTICommands.cpp, Line 424
UnLockMCN - completed sucessfully for IOCTL_STORAGE_MCN_CONTROL


Existing drivers:

Registry Keys:
HKLM\Software\Microsoft\Windows NT\CurrentVersion\WinLogon\AllocateCDROMs : 0 (Security Option)

yeah check your cables and connections. also uninstall your ide controller from device manager. this will reinstall automatically after reboot.

I will give it a try and post the results.
Thanks

I deleted the eide conenction and dvd in the device manager.
Changed the cable, rebooted, still the same not able to burn issue.
Does this mean my mobo EIDE controller may be bad?

This is a replacement drive for the original one that had the same issues.

I can read from all media types.
I can burn the lightscribe label on a cd without any problem, so I know the dvd writer works for burning.
The cd-r is a Philips, the cd w/lightscribe is an HP, the CD-RW is a Yamaha and the dvd-r is a Teon.
So many varieties, at least one should work.

Thanks again.
Kev

Disable Multisession mode and burn slower.

No joy on the burn.
I disabled Multisession, still same results.
Any other thoughts?

Thanks

Do you have a Marvell controller on your motherboard? DMA for all your devices is reported as "off".

Might be worth updating your mobo drivers.

It works yes
Arachne, I looked into the Marvell controllers. I do have one.
The drivers were updated to ver. 1.2.0.24 with no newer updates.
I decided to roll back the drivers to ver 1.0.2.15 and like magic it works.
Thank you for pointing me in the right direction.
I guess I can't rely on driveragent.com to give me the latest drivers that work for my system.
Thank you to all who assisted me in this issue.
Kev

Glad it's working!

I had a similar problem with some graphics drivers, where I had to use an older one to keep the system stable...unfortunately, you're right and the latest isn't always the greatest.