Dear Group:

We are transcoding an AVI file to play on our DVD recorder. We use Nero Vision Express 2.1.2.17. Out of 22 videos that we made, at least seven have audio and video sync problems. The people mouths' move and then we hear the audio. It is very disconcerting.

The DVD is LP and we record over 4gb but under the red line on the menu when we add video files. Two were on SP mode and there was still the problem.

I wrote to Nero almost a week ago and have received no answer. Does anyone have any ideas.

Wheedonfan in Texas

The majority of sync problems are due to either a bad source video (usually downloaded from the web), a bad capture of the video (cheap capture device), hd not defragged before capturing, too many tasks running on pc while trying to capture, or from bad media (cheap crap), or from the actual encoding software. If you are sure that your source file is good, I would start by defragging your hd, recapture the source with all background tasks shutdown, then encode and burn to a good quality media such as verbatim (mcc), or taiyo yuden. If that doesn't help, then try a different encoding software. (If everything is in sync when you play it on your pc, then it is most likely the encoding process, or the media.

Rob,

Thanks for your guidance. We will download the file again, do the defragging and re-transcode. By the by, we are running XP Pro with 512 Ram on my Sony VIAO desktop (2.4 ghz). Our Nero is OEM from Sony.

Dennis