Hi,

Am I in the right thread ?

Make a long story short:
Three of us have DVD Workshop. Theirs work just fine. I have a problem. When I import an avi file from Premier Pro which is more than 10 minutes, it will simply NOT load more than 9min 36 or 10min 34 sec. ! Impossible to run a 20 min clip !

I have reinstalled the program, oh what, 6-7 times now, Sometimes on my C drive sometimes on my D drive. No change, always the same !

We simply don't know what is going on ?

I have in a nut shell:
P4 Prescott 3 EG/800/1M/S478
Asus AGP Radeon 9250GE 256 Mo
200 hard disk

Possible answers anyone ?

Thank You.

Is your hard drive formatted fat32 or ntfs?

ntfs, it is...

Might want to move this to one of the software forums...

Can only suggest that you check all Options/Settings/Preferences settings and see if you are limiting it somehow via the software. The only system limitation I am aware of is Hard Drive Space, and formatting, with possible Windows limits. Are you all running the same version of windows?

Moved to the Video Edit Software forum.

...

harley2ride,
To answer your question, yes we all use the same version of windows.(XP)

Hard drive space and formatting:
20G on C, 2G free left;
180G on D, 150 G free left;
200G on G (external)
The dvd workshop program is on C;
When I import the file (say 6-13G) into the program, which is on C, do you mean that the file is temporarily tranfered to C ? If this is the case, it would explain the limitation, yes?
Even if I install the dvd workshop program on D, do you mean the file STLL transfers to C for the operations it will accomplish, in the DVD workshop program ?

Does this sound logical ?

I guess the theory is wrong.

Since my last post,
On my second computer, I installed the program, connected my external disc, dropped the AVI file (30 minutes) and what happened ?

The same thing! The program only accepts 9min and a few seconds!

On this computer, I have 42G free space !
On this computer, it is the first time I have ever installed the program; it cannt be a question of retaining a memory of «a last shorter clip», it never had one here.

A real frustrating mystery !

YES!

Thank You harley2ride for your effort!

My friend found the answer!

I feel so stupid... When the program was purchased, it was bought as a trial; therefore a patch MUST be installed for it to go BEYOND its limited scope of 10 minutes! Last year when I changed computer I did not install the program immediately...therefore...I forgot about that important detail !!!

I kept reinstalling the trail version ! Without the patch!

Everything, now works just fine !

Anyway, if this post can help someone else, be it so...


Thank You.