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View Poll Results: Please rate the quality
The service was problematic and some problems that arose were not solved 0 0%
The service was problematic but all problems were solved 2 2.63%
The service was with no complaints 29 38.16%
The service went beyond what one usually can expect 24 31.58%
The service went way beyond what one usually can expect 21 27.63%
Voters: 76. You may not vote on this poll

Online Retailers: Reviews and Experiences Discuss, newegg.com at Community forum; Homepage: http://www.newegg.com Requested by: negritude ~


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Old 06-08-2008   #1
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Homepage: http://www.newegg.com

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Old 06-08-2008   #2
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Re: newegg.com

The service was with no complaints

have ordered several computer parts and various other items.
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Old 06-08-2008   #3
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Re: newegg.com

The service was with no complaints, my latest build was from them every single part. See sig for details.
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Old 06-08-2008   #4
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Re: newegg.com

The service went way beyond what one usually can expect
little higher price ( Plus TAX )

Last edited by Arachne; 06-08-2008 at 18:35.. Reason: New polls created as per request.
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Old 07-08-2008   #5
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Re: newegg.com

my main source for computer related purchases, competitive prices and I've never had any problems after numerous orders (knock wood)...and being that I live in SoCal if my order is shipped from the City of Industry warehouse 90% of the time I'll get it the next day using standard ground shipping
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Old 07-08-2008   #6
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Re: newegg.com

These guys are the best...some times I pay a little extra just because of their customer service.
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Old 24-08-2008   #7
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Re: newegg.com

Yo-

All my basic computer parts research starts with Newegg and the customer ratings - which if good - I then "Copy" and then "Paste" the identity to Google and search for best price - usually Newegg will be equal or lower than anyone else - then I make my purchase decision (Most of the time it's from Newegg)-eh!!
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Old 01-09-2008   #8
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Re: newegg.com

Good competitive prices at Newegg. Their customer service is eggellent when having to RMA a component.
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Old 01-09-2008   #9
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Re: newegg.com

Just finished 2 new builds with all components coming from the Egg and have no complaints.
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Old 05-09-2008   #10
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Re: newegg.com

Most of my components come from the Egg with absolutely no complaints as of yet. In fact
I am currently waiting for a motherboard and cpu combo and a case with a power supply
and cpu combo.
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Old 07-09-2008   #11
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Re: newegg.com

I almost exlusively order parts for all my builds from Newegg and had never had a problem with ordering, or delivery. My only concern with the Egg is that they make you pay for shipping if you have to return something if defective. It is not the customers fault if a part is defective.

Other than the above, all transactions have been perfect.
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Old 17-09-2008   #12
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Re: newegg.com

These days my purchasing generally begins by browsing Newegg for the available hardware, checking the customer reviews for obvious gotchas, then checking prices at ChiefValue (which IS Newegg on the East Coast). Often there are pricing and shipping differentials on items. Then I check Google & Pricewatch, pretty much always find nobody is more than $1 or $2 cheaper, and make my orders at Newegg/ChiefValue...
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Old 02-11-2008   #13
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Re: newegg.com

I've been using them for five or six years without a single complaint, and yes, I've returned stuff. The charge was re-posted to my account within 24hrs of the product hitting their door.

Solid company.
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Old 10-11-2008   #14
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Re: newegg.com

Newegg has been good overall but for some reason they usually take 2-3 days to process my credit card even though the billing and shipping address is the same. The real killer for me now is that they have apparently opened a warehouse in my state. Thats good for fast shipping but bad because of 9.75% sales tax---bummer! 10% can add up fast for a large order.
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Old 10-11-2008   #15
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Re: newegg.com

I have had nothing but good experiences with newegg, been using them since 2004. Even when there was an issue with a package being lost they were quick to respond and get it fixed.
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Old 11-11-2008   #16
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Re: newegg.com

Great retailer...my favorite on the planet.
I get most of my components from the egg and their service has always been excellent.
On a rare occasion I have to RMA a part...never had a problem.

Once I ordered the wrong DVI cable (female to male when I needed male to male). Totally my fault. I wanted to RMA the cable figuring I'd lose a few bucks on shipping, but still worth it.
They told me not to bother...just keep it.

Newegg shipped out the correct cable at no charge, no charge for shipping either even though it wasn't a "free-shipping" item.
It doesn't get much better...
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Old 25-11-2008   #17
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Re: newegg.com

Hello all,
Newegg ROCKS! My only "complaint" is the $2.99 "Rush Order". The only thing that was rushed was how fast it was applied to my charge card. LOL
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Old 10-03-2009   #18
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Re: newegg.com

The service was with no complaints.

Only issue I've had was with a slightly broken dvd cake box, but all was fine. I have yet to have had to deal with customer service, but I doubt I'd have any problems based on what I've heard. Free Shipping and combo deals are a nice touch. Not a half bad site to shop for video games either, especially for newer titles that are full price everywhere else.
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Old 10-03-2009   #19
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Re: newegg.com

My purchases have always shipped the same day or next day depending on time of day I ordered. A few years ago I sent them an email thanking them for the great service and a few days later, FedEx delivered a free T-shirt from NewEgg.
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Old 25-03-2009   #20
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Re: newegg.com

I ordered a Samsung 223Q yesterday and its here already and it was free shipping. I am amazed.
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Old 25-03-2009   #21
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Re: newegg.com

The only complaint I've ever had relating at all to Newegg was UPS's fault. The delivered a monitor to my neighbor's house instead of mine. It was my first order from the 'egg. I've had 28 more since. Does that tell you anything?
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Old 25-03-2009   #22
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Re: newegg.com

I've never had problems with the egg myself I've been ordering from them since
they started selling on line way back when.
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Old 29-03-2009   #23
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Re: newegg.com

Great, no questions asked, return policy. This is important. Have never left dissatisfied after dealing with Newegg. The place the comes to mind whenever I need anything computer related.
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Old 02-04-2009   #24
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Re: newegg.com

6 of 9 recent purchases were from Newegg - went without a hitch & it's also the first place I look, as others only come close in price (I love when they add free shipping)
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Old 03-04-2009   #25
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Re: newegg.com

I almost always get my package the next day.
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