Hardware problem: Seagate ST3250820AS failed! What happened? - Club CDFreaks

PoisonGodmachine · 03-12-2008

Hey!
I've had this Seagate HD for 2 years now, and it suddenly stopped working.
It still spins, but now, BIOS won't recognize it and it keeps making a beeping sound every 3 seconds (this happens when it's connected to the power cable. The data cable has nothing to do with it).

Does anyone know what's the problem?
Could it be fixed by switching the logic board?

Details on the HD:
Seagate ST3250820AS
250 gb
Barracuda 7200.10
p/n 9BJ13E-300
Firmware 3.AAC

Logic board: 100406540

Any help is welcome,
Thanks!

*negritude* · 03-12-2008

Did you buy it new? Are you in North America? Seagate drives here have 5-year warranties, so if you bought it new, it should still be under warranty and can be fixed for free (except for the cost of shipping it to Seagate). Go to the Seagate web site and type in the serial number from the drive, to see if it is still under warranty.

PoisonGodmachine · 04-12-2008

It is still under warranty, but what they do is send you a new HD and keep the faulty one.

But I WANT MY DATA BACK!

Their data recovery service is paid... and EXPENSIVE!

robbi · 4 Weeks Ago

Maybe google for hard drive repair sites that have many users that can help you to buy and diagnose your drive, besides other useful informations you'll learn. You will need to access to the drive via an RS232 inface board to the drive, inferfacing with hyperterminal for instance. With the correct commands you can communicate at service level. It can then tell you what is wrong with the drive and much more besides.

You could chance changing the board over, but if not knowing what to do. Could rersult in damaging both board and total your bad drive. With info from better suited sites you will find out what is needed and needed to be done.

arubtsov · 4 Weeks Ago

It's motor seizure most likely
You need professional DR help

robbi · 4 Weeks Ago

Beside any one sending their drive back to seagate will near always get a refurbished drive back. A second, third or fourth hand drive that seagate have repaired. The five year warranty is a joke on you, end of the day you've been suckered.

They don't recover data for free.

arubtsov · 4 Weeks Ago

Quote:

Originally Posted by robbi

They don't recover data for free.

Do you know anyone who does?

Plexed · 4 Weeks Ago

Have you tried attaching it to another PC as a slave drive (make sure you change the pin in the back to slave or cable select)? You just need it to work for a little while so you take your important stuff of it.

arubtsov · 4 Weeks Ago

Quote:

Originally Posted by Plexed

Have you tried attaching it to another PC as a slave drive (make sure you change the pin in the back to slave or cable select)? You just need it to work for a little while so you take your important stuff of it.

That's really nice advise for SATA drive

03-12-2008	#1 (permalink)
PoisonGodmachine New on Forum Join Date: Dec 2008 Posts: 2	Seagate ST3250820AS failed! What happened? Hey! I've had this Seagate HD for 2 years now, and it suddenly stopped working. It still spins, but now, BIOS won't recognize it and it keeps making a beeping sound every 3 seconds (this happens when it's connected to the power cable. The data cable has nothing to do with it). Does anyone know what's the problem? Could it be fixed by switching the logic board? Details on the HD: Seagate ST3250820AS 250 gb Barracuda 7200.10 p/n 9BJ13E-300 Firmware 3.AAC Logic board: 100406540 Any help is welcome, Thanks!

03-12-2008	#2 (permalink)
negritude CDFreaks Resident Join Date: Oct 2005 Posts: 2,847	Re: Seagate ST3250820AS failed! What happened? Did you buy it new? Are you in North America? Seagate drives here have 5-year warranties, so if you bought it new, it should still be under warranty and can be fixed for free (except for the cost of shipping it to Seagate). Go to the Seagate web site and type in the serial number from the drive, to see if it is still under warranty.

04-12-2008	#3 (permalink)
PoisonGodmachine New on Forum Join Date: Dec 2008 Posts: 2	Re: Seagate ST3250820AS failed! What happened? It is still under warranty, but what they do is send you a new HD and keep the faulty one. But I WANT MY DATA BACK! Their data recovery service is paid... and EXPENSIVE!

4 Weeks Ago	#4 (permalink)
robbi CD Freaks Member Join Date: May 2004 Location: UK Posts: 187	Re: Seagate ST3250820AS failed! What happened? Maybe google for hard drive repair sites that have many users that can help you to buy and diagnose your drive, besides other useful informations you'll learn. You will need to access to the drive via an RS232 inface board to the drive, inferfacing with hyperterminal for instance. With the correct commands you can communicate at service level. It can then tell you what is wrong with the drive and much more besides. You could chance changing the board over, but if not knowing what to do. Could rersult in damaging both board and total your bad drive. With info from better suited sites you will find out what is needed and needed to be done.

4 Weeks Ago	#5 (permalink)
arubtsov New on Forum Join Date: Dec 2008 Posts: 3	Re: Seagate ST3250820AS failed! What happened? It's motor seizure most likely You need professional DR help

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4 Weeks Ago	#6 (permalink)
robbi CD Freaks Member Join Date: May 2004 Location: UK Posts: 187	Re: Seagate ST3250820AS failed! What happened? Beside any one sending their drive back to seagate will near always get a refurbished drive back. A second, third or fourth hand drive that seagate have repaired. The five year warranty is a joke on you, end of the day you've been suckered. They don't recover data for free.

4 Weeks Ago	#8 (permalink)
Plexed CD Freaks Junior Member Join Date: Nov 2004 Posts: 64	Re: Seagate ST3250820AS failed! What happened? Have you tried attaching it to another PC as a slave drive (make sure you change the pin in the back to slave or cable select)? You just need it to work for a little while so you take your important stuff of it.

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