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CD & DVD Printing and Labeling Discuss, cd-labelprint not starting at International Chat: Hardware related forum; This s/ware came with my Canon printer. I'm using XP Home. The program just won't start, no error messages. The best it's ever done was to stay ope for a few seconds and the close itself. Has anybody else had this problem? How do I even


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Old 19-07-2007   #1 (permalink)
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cd-labelprint not starting

This s/ware came with my Canon printer. I'm using XP Home.
The program just won't start, no error messages. The best it's ever done was to stay ope for a few seconds and the close itself.
Has anybody else had this problem?
How do I even start to work out what's preventing it from running?
Thanx in advance.

Last edited by arkeyevme; 19-07-2007 at 05:41. Reason: Misprint
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Old 19-07-2007   #2 (permalink)
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Re: cd-labelprint not starting

Here's what I would do...
Go into Add/Remove Programs and delete the copy that you have now.
Then D/L and install from here :
http://www.canon.com.au/products/pri...0_drivers.aspx

Click on Drivers and Support, them navigate to Software. There you will see several versions of CDLabel Print.
Choose the version of CDLabel Print that applies to your OS.
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Old 19-07-2007   #3 (permalink)
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Re: cd-labelprint not starting

Great minds think alike.
I have tried that. No luck. It appears that the software goes looking for a printer when it starts. Perhaps it's confused because I have 2 printers connected. The older Epson on the parallel port and the newer Canon on USB. The Canon is set as the default printer.
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Old 20-07-2007   #4 (permalink)
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Re: cd-labelprint not starting

The behavior that you describe is how Windows can act when the wrong version is installed. Verify that.
Have you tried doing a search for any remnants of the original app and deleting (to Recycle Bin for now) ?

You could try refreshing your printer driver printer driver and then see if CDLP will launch.
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Old 20-07-2007   #5 (permalink)
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Re: cd-labelprint not starting

When I tried installing the downloaded file, you wouldn't believe it but a window popped up to tell me I had a newer version installed.
Apart from that I found the problem, PDF995. This sits in the 'Printers' window. I uninstalled it and CS-Labelprint works fine.
I can see why. CD-Labelprint is made to work with only the Canon printers. When you select Print, you have only one choice, the Canon printer.

I waiting for a reply from the PDF995 people. I really want to use that program.

Thanks for your help, you allowed me to explore an avenue I hadn't considered.

Last edited by arkeyevme; 20-07-2007 at 12:02. Reason: Error in grammar
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Old 21-07-2007   #6 (permalink)
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Re: cd-labelprint not starting

Glad you got it sorted
I had started to type "Try launching CDLP in Safe Mode"....
For future reference, how exactly did you discover the conflict ?
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Old 21-07-2007   #7 (permalink)
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Re: cd-labelprint not starting

Like I said, great minds think alike. We're a coupla legends. And modest too.
I tried running it in safemode and got an error message about the lack of a printer or something like that. So I knew that the first thing it did was go looking for a printer.
In the Printers folder I have listed Canon, Epson, WinFax and did have PDF995.
Uninstalling PDF995 seemed a lot easier than deleting Epson printer drivers, I am not sure I know where i keep my Epson original.
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Old 21-07-2007   #8 (permalink)
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Re: cd-labelprint not starting

Cool.
Thanks for the info
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