Hi ... I guess you can't buy this software using IE 7 , Everytime I try I get error and it never finish the process , When I try the process I would get to the end part but it never finish,, it doesn't go past the end process, It almost act like my browser is using a pop up blocker but I disable my for this purchase and still no go and yes I did reload the browser beforehand , Also why do they use this type of process to purchase ? Why can you use like most online pay website , This type is a pain in the @ss

Error below

The online ordering system was not been able to open the pop-up payment window.\n In order to finalize the payment, you need to allow pop-ups from our website.\n Please check the settings for your pop-up blocker.
Product Price
1 x DVDFab Platinum 49.95 $ (USD)
Total (without taxes): 49.95 $ (USD)
VAT: 0.00 $ (USD)
Shipping taxes: 0.00 $ (USD)
---
Total price: 49.95 $ (USD)

are you ordering from dvdfab.com?

Hi justalice,

Thank you very much for choosing our product, and I'm sorry for the trouble.

Please contact with our payment vendor Avangate, they will help you to solve the problem:

http://www.avangate.com/customer-ser...er-support.php

BTW, there is no pop up window in the order process.

Best Regards,
Fengtao

yes there is, if you use mastercard - a securepay window will try to pop up if your bank uses that feature, so you can't proceeed unless you enable pop ups.

If you hold down the control button it will allow pop up windows to open without having to disable anything.
At least on XP Pro it works.

Yes it is a pain................

Hi , fengtao >>> I did email Avangate and they are saying I have to Offline card processing and then fax them my info , It seem strange just to purchase a software

Benhad , I try your suggestion but It didn't work

troy512 , Yes I am

cybmole , You mean to turn off the pop up blocker ? not on , right ?

And it is a Master Card

Thanks for the help

Disable the pop up bloker and renable it after you made the purchase.

I try that already

install mozilla firefox and see if that does it then.

enable pop ups for that site - you may have to do that in several settings e.g. the IE7 popup blocker, the google/yahoo toolbar blocker, any other blockers you have installed.. Or , like the previous guy said, try firefox.