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31-01-2008
| #1 (permalink) |
| New on Forum Join Date: Jan 2008
Posts: 5
| Upgraded, now my key does not work I got a message today to upgrade. I did so and received a message that mytria has expired. I then clicked on entering my registration key, when I did so, it says restarting DVDFAB. When it restarts it asks for my reg key again! Frustrating. I emailed support with my old key but have yet to hear back. Anyone else having this problem? |
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31-01-2008
| #2 (permalink) | |
| CD Freak  Join Date: Nov 2006 Location: BEAVERTON, OREGON
Posts: 3,722
| Re: Upgraded, now my key does not work Quote:
what was the version that you upgraded from  the last few times that I updated I had this issue but found that after updating if I un-check the box that says start DVDFab on the last window of the install it does not give this message you may want to try doing a clean uninstall look below in my signature on how to do this"not your normal uninstall" and if you plan on using ImgBurn for the burn engine install it first before DVDFab
__________________ Guide: Clean uninstall of DVDFab Platinum/Gold on Vista Guide: Clean uninstall of DVDFab Platinum/Gold on XP Checking DMA status & reset if necessary ------------------------------------------------------- I use only Taiyo Yuden and a few selected Verbatim media  | |
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31-01-2008
| #3 (permalink) | |
| New on Forum Join Date: Jan 2008
Posts: 5
| Re: Upgraded, now my key does not work Upgraded from the immediate previous version. Just bought it less than a month ago. No word from support either. Quote:
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31-01-2008
| #4 (permalink) | |
| CD Freak Join Date: Nov 2006 Location: BEAVERTON, OREGON
Posts: 3,722
| Re: Upgraded, now my key does not work Quote:
don't think the problem is the key most of the time a file got corrupt and/or there was a problem during the download
__________________ Guide: Clean uninstall of DVDFab Platinum/Gold on Vista Guide: Clean uninstall of DVDFab Platinum/Gold on XP Checking DMA status & reset if necessary ------------------------------------------------------- I use only Taiyo Yuden and a few selected Verbatim media | |
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31-01-2008
| #5 (permalink) |
| DVDidle Author  Join Date: Jul 2002
Posts: 1,703
| Re: Upgraded, now my key does not work Hi RenoOSB, Please PM me your order number and/or order e-mail address, and I'll check it for you. Best Regards, Fengtao
__________________ DVDFab - The ultimate DVD copying/converting/burning software! Copy any DVD to DVDR/PSP/iPod/etc. DVD Region+CSS Free - Watch and copy any region code CSS-encrypted DVD on any DVD drive! http://www.dvdidle.com/ |
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