I have two problems I need so help with please:
1. The only way I can get DVDFab to recognize the source disc is to put the disc in the drive first, then start the program. If I start DVDFab, then put in a DVD, it has no idea the disc is there.
2. When I finally get a disc to copy/burn correctly, the program will freeze while the program reads 'finalizing'. I can close the program, but it will not restart correctly. If I want to copy/burn another DVD, I have to shut my computer down and restart it.

I am using Windows Vista, and DVDFab Platinum and have tried 4.0.5.0 and 4.0.5.1.
Thanks.

hello and sorry about the trouble,


first lets follow these steps from stormjumper to uninstall and reinstall.
http://club.cdfreaks.com/1800187-post1.html

click default in settings until we can work out this problem.
http://dvdfab.com/docs/index.php/Main/Settings

lets post a burn log.

Troy512,
DVD Fab seems to be behaving much better after your advice to do the complete uninstall reinstall.
All settings are default except the booktype. The Maxell DVD+R's I have do not seem to work otherwise.
I've never posted a burn log before, and have pasted in the most recent event. If this is not the correct information, or I need to post more of the log, please let me know. I am obviously a cherry at this.
Thanks.




1/23/2008 7:31:51 AM info ******************** Report session closed *********************
1/23/2008 7:23:25 AM info Media removed. Burning layer not ready to write
1/23/2008 7:23:23 AM info Finalization Time 00:00:26 - Total completion time 00:05:56
1/23/2008 7:22:56 AM info Write finished in 00:05:29 - Finalization start here. Avg. burn rate 10.86
1/23/2008 7:17:45 AM info Lead-in burning time (mS) 0
1/23/2008 7:17:26 AM info Write started 2202192 sectors to write
1/23/2008 7:17:26 AM info Writing speed requested x16.0, effective x16.0
1/23/2008 7:17:24 AM info Available write speed: 16x, 12x, 8x, 4x
1/23/2008 7:17:24 AM info Media ID: CMC MAG-M01-00
1/23/2008 7:17:24 AM info Media type: DVD+R
1/23/2008 7:17:23 AM info PIO Mode
1/23/2008 7:17:23 AM info Scanned files #9, folder #2 - total size 4508977152 b. (4.2 Gb.)
1/23/2008 7:17:23 AM info Inserted media type : DVD+R
1/23/2008 7:17:23 AM info Write started
1/23/2008 7:05:14 AM info New media inserted. Burning layer is ready to write
1/23/2008 7:05:14 AM info Compatible media types : DVD-R, DVD-RW Seq., DVD-RW RO, DVD+R, DVD+RW, CD-R, CD-RW, DL DVD+R
1/23/2008 7:05:14 AM info New Drive selected : 0:2:0 - TSSTcorp DVD+-RW TS-H653A D400 [F] (Ide)
1/23/2008 7:03:53 AM info Current Drive selected : 0:1:0 - TSSTcorp CDRWDVD TS-H493A D200 [E] (Ide)
1/23/2008 7:03:53 AM info Using Patin-Couffin driver Version 1.37, Internal revision 37 - Async. Access mode
1/23/2008 7:03:53 AM info User default language : 1033 (0x0409h) - English (United States)
1/23/2008 7:03:53 AM info System default language : 1033 (0x0409h) - English (United States)
1/23/2008 7:03:53 AM info DLL Version 2.1.3.324
1/23/2008 7:03:53 AM info DLL C:\Program Files\DVDFab Platinum 4\vso_hwe.dll
1/23/2008 7:03:53 AM info Version 4, 0, 5, 0
1/23/2008 7:03:53 AM info ExeName : "C:\Program Files\DVDFab Platinum 4\DVDFabPlatinum.exe"
1/23/2008 7:03:53 AM info OS : Personal (Build 6000)
1/23/2008 7:03:53 AM info ******************** Report session started ********************

you might wanna set your burn speed to either 8x or 12x

Hi frysl,

Yup, reduce your burn speed as suggested.
A good rule of thumb...for starters anyway... is 1/2 the max speed of your burner or 1/2 the max rated speed of your media...whichever is slower.

Update your burner's firmware...is this a dell desktop, laptop? Go to dell's website and update.
Hopefully, bitsetting is supported with newer firmware.
Samsung can be a PITA re: firmware support for bitsetting, as in not providing support.
Are you able to force bitstting with Fab for this media?
I know for a fact not all sammys will bitset with Fab...you have to use a utility or outside burn app like Img or nero.

The media...CMC MAG-M01-00... you're using is crappy. Sorry, don't shoot the messenger. Take a look at
digitalFAQ under 3rd class media.
Hard to go wrong with Taiyo Yuden and Verbatim...

[Edit]
Oops...just noticed both ODDs are IDE...never mind about answering the laptop question...doh!

Thanks! I'll take care of all the suggestions.
Wow - I would of never guessed that the Maxell discs I've been using were so crappy. Thanks for sending the media guide. Nothing but 1st class from now on.
Steve

Sure thing, glad we could help.
Good luck and let us know how you make out.

No one else see this..."1/23/2008 7:17:23 AM info PIO Mode"?
Reset set your DMA on your drive, will make a big difference.

I sure didn't......thanks for watching our backs.
There's a DMA reset tab in Fab. If this doesn't do it or it keeps reverting, there are 2 links in my sig. that will help.

Thanks again. I have no idea what a DMA is, but it has been reset!

I've been using the 'search' tool to try and find a dumbed-down explanation of what DMA is/does, but no luck so far. Would someone point me to a thread please?

Steve

click on the "More DMA Help + Reset DMA link" in post nine (9). its in maineman's signature.