Hi.

I have just bought a new pc and I am trying to back up some of my dvd's, using DVD Fab Platinum. I managed to burn 'the departed' without a hitch.

However when I have tried to burn 'over the hedge', when I put the blank disc in, the drive spins and then stops and I get an error message saying:

Failed to burn - Error 116

I am only trying to burn the main movie.

My computer has a TSSTCORP DVD+-RW TS-H653. (Its a DELL Machine)

I'm using Verbatim DVD-R x16.
Cheers

Hi thwapy. Please post some burn logs. You can use the bottom link in my sig for instructions.

I am away from home for the weekend, but I will post burn logs.

I have found that copying the dvd to a file, then burning seperately works fine, its when I copy and burn in one go that I have a problem??

Cheers

This is the burn log, I don't know how much of it is enough?


08/06/2007 14:33:16 info ******************** Report session closed *********************
08/06/2007 14:29:39 info Media removed. Burning layer not ready to write
08/06/2007 14:29:34 error Write error at 0 (16) - Code 03 73 03 [Medium error, Power calibration fail (CD-burner is dirty)]
08/06/2007 14:29:01 info Write started 1635120 sectors to write
08/06/2007 14:29:00 info Init success: DVD-R packet writing
08/06/2007 14:29:00 info Writing speed requested x16.0, effective x16.0
08/06/2007 14:29:00 info Available write speed: 16x, 12x, 8x, 4x
08/06/2007 14:29:00 info Media ID: MCC 03RG20
08/06/2007 14:29:00 info Media type: DVD-R
08/06/2007 14:29:00 info PIO Mode
08/06/2007 14:29:00 info Scanned files #8, folder #2 - total size 3347623936 b. (3.12 Gb.)
08/06/2007 14:29:00 info Inserted media type : DVD-R
08/06/2007 14:29:00 info Write started
08/06/2007 14:28:46 info New media inserted. Burning layer is ready to write
08/06/2007 14:27:52 info Media removed. Burning layer not ready to write
08/06/2007 14:27:49 error Write error at 448 (16) - Code 06 29 00 [Unit attention, Power On or Bus device reset occured]
08/06/2007 14:27:24 info Lead-in burning time (mS) 17221
08/06/2007 14:27:06 info Write started 1635120 sectors to write
08/06/2007 14:27:06 info Init success: DVD-R packet writing
08/06/2007 14:27:06 info Writing speed requested x16.0, effective x16.0
08/06/2007 14:27:06 info Available write speed: 16x, 12x, 8x, 4x
08/06/2007 14:27:06 info Media ID: MCC 03RG20
08/06/2007 14:27:06 info Media type: DVD-R
08/06/2007 14:27:06 info PIO Mode
08/06/2007 14:27:06 info Scanned files #8, folder #2 - total size 3347623936 b. (3.12 Gb.)
08/06/2007 14:27:06 info Inserted media type : DVD-R
08/06/2007 14:27:06 info Write started
08/06/2007 14:27:04 info New media inserted. Burning layer is ready to write
08/06/2007 14:19:25 info Compatible media types : DVD-R, DVD-RW Seq., DVD-RW RO, DVD+R, DVD+RW, CD-R, CD-RW, DL DVD+R
08/06/2007 14:19:25 info New Drive selected : 0:1:0 - TSSTcorp DVD+-RW TS-H653A D400 [E] (Ide)
08/06/2007 14:18:51 info Current Drive selected : 0:1:0 - TSSTcorp DVD+-RW TS-H653A D400 [E] (Ide)
08/06/2007 14:18:51 info Using Patin-Couffin driver Version 1.37, Internal revision 37 - Async. Access mode
08/06/2007 14:18:51 info User default language : 2057 (0x0809h) - English (United Kingdom)
08/06/2007 14:18:51 info System default language : 2057 (0x0809h) - English (United Kingdom)
08/06/2007 14:18:51 info DLL Version 2.1.2.321
08/06/2007 14:18:51 info DLL C:\Program Files\DVDFab Platinum 3\vso_hwe.dll
08/06/2007 14:18:51 info Version 3, 1, 2, 6
08/06/2007 14:18:51 info ExeName : "C:\Program Files\DVDFab Platinum 3\DVDFabPlatinum.exe"
08/06/2007 14:18:51 info OS : Personal (Build 6000)
08/06/2007 14:18:51 info ******************** Report session started ********************


08/06/2007 14:29:39 info Media removed. Burning layer not ready to write
08/06/2007 14:29:34 error Write error at 0 (16) - Code 03 73 03 [Medium error, Power calibration fail (CD-burner is dirty)]
08/06/2007 14:29:01 info Write started 1635120 sectors to write
08/06/2007 14:29:00 info Init success: DVD-R packet writing
08/06/2007 14:29:00 info Writing speed requested x16.0, effective x16.0
08/06/2007 14:29:00 info Available write speed: 16x, 12x, 8x, 4x
08/06/2007 14:29:00 info Media ID: MCC 03RG20
08/06/2007 14:29:00 info Media type: DVD-R
08/06/2007 14:29:00 info PIO Mode
08/06/2007 14:29:00 info Scanned files #8, folder #2 - total size 3347623936 b. (3.12 Gb.)
08/06/2007 14:29:00 info Inserted media type : DVD-R
08/06/2007 14:29:00 info Write started
08/06/2007 14:28:46 info New media inserted. Burning layer is ready to write
08/06/2007 14:27:52 info Media removed. Burning layer not ready to write
08/06/2007 14:27:49 error Write error at 448 (16) - Code 06 29 00 [Unit attention, Power On or Bus device reset occured]
08/06/2007 14:27:24 info Lead-in burning time (mS) 17221
08/06/2007 14:27:06 info Write started 1635120 sectors to write
08/06/2007 14:27:06 info Init success: DVD-R packet writing
08/06/2007 14:27:06 info Writing speed requested x16.0, effective x16.0
08/06/2007 14:27:06 info Available write speed: 16x, 12x, 8x, 4x
08/06/2007 14:27:06 info Media ID: MCC 03RG20
08/06/2007 14:27:06 info Media type: DVD-R
08/06/2007 14:27:06 info PIO Mode
08/06/2007 14:27:06 info Scanned files #8, folder #2 - total size 3347623936 b. (3.12 Gb.)
08/06/2007 14:27:06 info Inserted media type : DVD-R
08/06/2007 14:27:06 info Write started
08/06/2007 14:27:04 info New media inserted. Burning layer is ready to write
08/06/2007 14:19:25 info Compatible media types : DVD-R, DVD-RW Seq., DVD-RW RO, DVD+R, DVD+RW, CD-R, CD-RW, DL DVD+R
08/06/2007 14:19:25 info New Drive selected : 0:1:0 - TSSTcorp DVD+-RW TS-H653A D400 [E] (Ide)
08/06/2007 14:18:51 info Current Drive selected : 0:1:0 - TSSTcorp DVD+-RW TS-H653A D400 [E] (Ide)
08/06/2007 14:18:51 info Using Patin-Couffin driver Version 1.37, Internal revision 37 - Async. Access mode
08/06/2007 14:18:51 info User default language : 2057 (0x0809h) - English (United Kingdom)
08/06/2007 14:18:51 info System default language : 2057 (0x0809h) - English (United Kingdom)
08/06/2007 14:18:51 info DLL Version 2.1.2.321
08/06/2007 14:18:51 info DLL C:\Program Files\DVDFab Platinum 3\vso_hwe.dll
08/06/2007 14:18:51 info Version 3, 1, 2, 6
08/06/2007 14:18:51 info ExeName : "C:\Program Files\DVDFab Platinum 3\DVDFabPlatinum.exe"
08/06/2007 14:18:51 info OS : Personal (Build 6000)
08/06/2007 14:18:51 info ******************** Report session started ********************


08/06/2007 10:01:47 info ******************** Report session closed *********************
08/06/2007 09:13:38 info Current Drive selected : 0:1:0 - TSSTcorp DVD+-RW TS-H653A D400 [E] (Ide)
08/06/2007 09:13:38 info Using Patin-Couffin driver Version 1.37, Internal revision 37 - Async. Access mode
08/06/2007 09:13:38 info User default language : 2057 (0x0809h) - English (United Kingdom)
08/06/2007 09:13:38 info System default language : 2057 (0x0809h) - English (United Kingdom)
08/06/2007 09:13:38 info DLL Version 2.1.2.321
08/06/2007 09:13:38 info DLL C:\Program Files\DVDFab Platinum 3\vso_hwe.dll
08/06/2007 09:13:38 info Version 3, 1, 2, 6
08/06/2007 09:13:38 info ExeName : "C:\Program Files\DVDFab Platinum 3\DVDFabPlatinum.exe"
08/06/2007 09:13:37 info OS : Personal (Build 6000)
08/06/2007 09:13:37 info ******************** Report session started ********************


08/06/2007 09:13:38 info Current Drive selected : 0:1:0 - TSSTcorp DVD+-RW TS-H653A D400 [E] (Ide)
08/06/2007 09:13:38 info Using Patin-Couffin driver Version 1.37, Internal revision 37 - Async. Access mode
08/06/2007 09:13:38 info User default language : 2057 (0x0809h) - English (United Kingdom)
08/06/2007 09:13:38 info System default language : 2057 (0x0809h) - English (United Kingdom)
08/06/2007 09:13:38 info DLL Version 2.1.2.321
08/06/2007 09:13:38 info DLL C:\Program Files\DVDFab Platinum 3\vso_hwe.dll
08/06/2007 09:13:38 info Version 3, 1, 2, 6
08/06/2007 09:13:38 info ExeName : "C:\Program Files\DVDFab Platinum 3\DVDFabPlatinum.exe"
08/06/2007 09:13:37 info OS : Personal (Build 6000)
08/06/2007 09:13:37 info ******************** Report session started ********************

Hi thwapy,

3 things right off.
Your burner's transfer mode is PIO...you need to enble it to UDMA 2.
Try the reset DMA button in Fab. If this doesn't work for you read over and follow the suggestions/giudes in my sig. There are 2 links. The 2nd link contains a VBScipt file that you may need to run. Just follow the instructions.

You need to change the Write Type to SAO in common settings.

You also should reduce the burn speed to 8X.

Hope this helps.

Try cleaning the burner with a dvd player cleaner, also change from packet writing to SAO, reset to DMA mode and slow down the burn speed to around 4X or 8X also here are the setting that I use
My DVDFAB Platinum Settings Which Work Great For Me
Read
I/O Mode: Auto
Check: Ask Retry/Ignore/Abort When Reading Error
Retry: 5 Times
Skip Sectors After Reading Error: 32
Cache Control: Check Enable Read Ahead

Write
Write: Burning Engine VSO
Write Speed: 4X or 8X ( I use 12X myself because I use 16X Verbatim media )
DVD Writeable Media: DVD-5 Size 4472 ( less compression )
Write Type: SAO
Check Booktype To DVD-ROM ( only for DVD+R/RW Media )

Protection
Check Everything

Guess we were typing at the same time Tom

Hi thwapy

In addition to the bullseye suggestions from maineman & jimbo, there is another problem:

08/06/2007 14:27:49 error Write error at 448 (16) - Code 06 29 00 [Unit attention, Power On or Bus device reset occured]

This could be a loose power cable on the motherboard or on the back of the drive. Could also be a problem with the IDE controller. This error was in more than one of the logs and would have resulted in an immediate coaster. Another Dell user reported that the DMA mode for the optical drive was disabled in the BIOS settings, so check that too.