Sent request for Key Upgrade from DVDfab 4 to DVDfab 5 with no response - Club CDFreaks

69mbbr · 07-06-2008

Hello,

I have sent 2 requests over 24 hrs. ago to DVDfab.com Support for the key upgrade from DVDfav version 4.x.x (purchased on Nov. 20, 2007) to DVDfab version 5.x.x. and have not recieved any response.

Anybody has same issues? I thought that the free life time upgrade policy does not apply to purchases made after May 08, 2008. Please correct me if I am wrong.

Thanks.

~Jethro~ · 07-06-2008

Check your spam filter, should have gotten it almost instantly. What browser and firewall are you using?

69mbbr · 07-06-2008

Thank you for your suggestions, I do not think it is the SPAM email issue because I did not received it on my Blackberry (do get lots of Spam emails).

~Jethro~ · 07-06-2008

It will send the key to the email address you used when you bought it.

69mbbr · 08-06-2008

Got it finally.

I had to change the email adrress to a different one then instanly got it after using the retrieve new key option as someone mentioned in the other thread.

Thank you all.

07-06-2008	#1 (permalink)
69mbbr New on Forum Join Date: Jun 2008 Posts: 3	Sent request for Key Upgrade from DVDfab 4 to DVDfab 5 with no response <a href='http://adstats.cdfreaks.com/www/delivery/ck.php?n=a13febf7&cb=INSERT_RANDOM_NUMBER_HERE' target='_blank'><img src='http://adstats.cdfreaks.com/www/delivery/avw.php?zoneid=30&cb=INSERT_RANDOM_NUMBER_HERE&n=a13febf7' border='0' alt='' /></a> Hello, I have sent 2 requests over 24 hrs. ago to DVDfab.com Support for the key upgrade from DVDfav version 4.x.x (purchased on Nov. 20, 2007) to DVDfab version 5.x.x. and have not recieved any response. Anybody has same issues? I thought that the free life time upgrade policy does not apply to purchases made after May 08, 2008. Please correct me if I am wrong. Thanks.

07-06-2008	#2 (permalink)
~Jethro~ CD Freaks Die Hard Join Date: Jan 2007 Location: wilds of western Montana Posts: 1,233	Re: Sent request for Key Upgrade from DVDfab 4 to DVDfab 5 with no response Check your spam filter, should have gotten it almost instantly. What browser and firewall are you using?

07-06-2008	#3 (permalink)
69mbbr New on Forum Join Date: Jun 2008 Posts: 3	Re: Sent request for Key Upgrade from DVDfab 4 to DVDfab 5 with no response Thank you for your suggestions, I do not think it is the SPAM email issue because I did not received it on my Blackberry (do get lots of Spam emails).

07-06-2008	#4 (permalink)
~Jethro~ CD Freaks Die Hard Join Date: Jan 2007 Location: wilds of western Montana Posts: 1,233	Re: Sent request for Key Upgrade from DVDfab 4 to DVDfab 5 with no response It will send the key to the email address you used when you bought it.

08-06-2008	#5 (permalink)
69mbbr New on Forum Join Date: Jun 2008 Posts: 3	Re: Sent request for Key Upgrade from DVDfab 4 to DVDfab 5 with no response Got it finally. I had to change the email adrress to a different one then instanly got it after using the retrieve new key option as someone mentioned in the other thread. Thank you all.

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