I'm using the newest version of DVDFab Platinum and am trying to convert from DVD to iPod. I've done this with 8 other DVD's and they all came out fine. However, at a certain part of "Beauty and the Beast," the dialogue gets off track with the mouth movements. It happens with the newly added scene, Human Again, and there is a way when watching the DVD on a normal TV to bypass this scene. I think that is what is causing the delay in the audio, but it carries on for the second half of the film. Does anybody know how I can correct this problem? I've tried it twice. Once with the "One pass" system and again with the "Two pass" system. The sound delay wasn't as bad when I did it with 2 pass. It changed from a 3 second difference to a 1 second difference, but it's still annoying none the less.

See the earlier thread titled "Lip Sync" for others having the same problem.

Thanks alot.

New problem. The new version works wonderfully and doesn't have the audio sync problems. However, now when I go to rip "Beauty and the Beast," it starts by playing 1 second of the Walt Disney Pictures logo and then skips to chapter 2. It even does this on the preview. There are 3 versions of the film on the disc and it skips chapter 1 for each version. I tried playing the DVD and there is no problem with chapter 1 and the first couple times I ripped it when I was having sync problems, chapter 1 was still there. Is there any way I can adjust it to rip certain chapters so I can have the complete film?

Hi goofystitch,

Please send us all the .IFO files on Original disc, then we will check the problem.

A recommended way is listed below:
1) Open an Explorer window, and navigate to VIDEO_TS folder of the DVD.
2) Copy all files ending with .IFO to hard disk.
3) ZIP the IFO files on hard disk to one file. Name it with a readable filename, like Stealth_UK.zip.
4) Send the zip file to fengtao(at)dvdidle.com, you need replace (at) with @.

Best Regards,
Fengtao

Fengtao, I compressed the file into a zip file, but when I tried to e-mail it to you from a hotmail and roadrunner account, it said the file was to big to send. What should I do? I'm having the same problem with "Fantasia 2000."