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| DVDFab / DVD Region+CSS Free Discuss DVDFab and DVD Region + CSS Free on the Club CD Freaks Forum. If you have pre-sale questions or problems using this software then drop in and post! |
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| | #1 (permalink) |
| New on Forum Join Date: Mar 2007
Posts: 2
| No response.. Upgrade to DVD Platinum I purchased DVD Gold a few months ago and just a week ago purchased the upgrade to DVD Platinium... I have sent a few emails from their website support with no response... I never received a new registration code... do you guys know is there a step I have missed?? I tried using my DVD Glod registration to no avail.. does anyone know if support for DVDfab been discontinued?? any help would be appreciated... Thanks |
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| | #2 (permalink) | |
| Moderator & Software Editor Join Date: May 2005 Location: Watching you
Posts: 11,911
| Re: No response.. Upgrade to DVD Platinum Quote:
http://www.dvdidle.com/contact.htm Make sure you have all your information at hand. Especially the e-mail address you used to buy it.
__________________ I do not provide technical support over E-mail or Private Message Please post your questions on the Forum Sign up to CD Freaks Register Here FORUM RULES Need some help ? Please use our search function first Join us on the CDFreaks Folding@Home Team! Read more here Get WinDWFlash HERE My Computer specs are HERE | |
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| | #3 (permalink) |
| CD Freaks Die Hard Join Date: Sep 2005
Posts: 1,721
| Re: No response.. Upgrade to DVD Platinum Did you get an email from Element 5? It could have went to your spam box. Mack
__________________ Mack Find missing DVD or CD drives download CDGONE and Disable Auto Run Click Here Media Info: Click Here To understand DMA and how to lock it click Here The more problems that I have to deal with; the more I learn Clicking on Search or Searching on Google will not cause your computer to explode That is just a rumor |
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| | #4 (permalink) |
| New on Forum Join Date: Mar 2007
Posts: 2
| Re: No response.. Upgrade to DVD Platinum That is exact link I used.. I am not receiving any response... and yes I did get an email from Element 5, but it contained the purchase receipt.. and no other information... has support been discontinued?? |
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| | #5 (permalink) | |
| CD Freak Join Date: Nov 2006 Location: BEAVERTON, OREGON
Posts: 3,257
| Re: No response.. Upgrade to DVD Platinum Quote:
and include your order number and your email address
__________________ Guide: Clean uninstall of DVDFab Platinum/Gold on Vista Guide: Clean uninstall of DVDFab Platinum/Gold on XP Checking DMA status & reset if necessary -----------------------------My Rigs-------------------------- HP Pavilion D4890Y..................HP Pavilion 763N Vista Ultimate............................XP Professional Intel DUO Core 2.66GHZ...........Intel Pen 4 2.53GHZ 4GB Ram....................................1GB Ram GeForce 8500GT.......................GeForce 4 MX420 GSA H30L S856.........................LG GSA H54L SamSung S203 SB01................BenQ 1655 BCGB Philips DVD-Rom 6316..............Pioneer 1910LS 1.00 I use only Taiyo Yuden and a few selected Verbatim media | |
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| | #6 (permalink) |
| CD Freaks Die Hard Join Date: Sep 2005
Posts: 1,721
| Re: No response.. Upgrade to DVD Platinum Element 5 sends the key 2 of 3 ways listed below when a purchase is made. Make sure your email can receive attachments. This applies to all products that Element 5 processes payment. The original key is sent by Element 5. 1. If it is a short key it may be embed in the body of the email. 2. A clickable link that works for 7 days. 3. An attachment at the bottom of element 5's email "Key.DVDFabPlatinum 1K View Download" Since the length of DVFab keys 2 & 3 are used for all purchases. Mack
__________________ Mack Find missing DVD or CD drives download CDGONE and Disable Auto Run Click Here Media Info: Click Here To understand DMA and how to lock it click Here The more problems that I have to deal with; the more I learn Clicking on Search or Searching on Google will not cause your computer to explode That is just a rumor |
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| | #7 (permalink) | |
| Moderator & Software Editor Join Date: May 2005 Location: Watching you
Posts: 11,911
| Re: No response.. Upgrade to DVD Platinum Quote:
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__________________ I do not provide technical support over E-mail or Private Message Please post your questions on the Forum Sign up to CD Freaks Register Here FORUM RULES Need some help ? Please use our search function first Join us on the CDFreaks Folding@Home Team! Read more here Get WinDWFlash HERE My Computer specs are HERE | |
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