Not exactly sure how to uninstall optical drives? Do I go to Device Manager & uninstall driver for all 3 Primary IDE Channel and all 3 Secondary IDE Channel? I already ran the resetdma.vbs file linked to Maineman's sig, but I don't see any changes. All have the following settings for Device 0 & Device 1: Auto Detection / DMA if available / Not applicable

EXCEPT

the first Primary IDE Channel: (Device 0) Auto Detection (grayed out-unable to change) / DMA if available / Ultra DMA Mode 5 (Device 1) Auto Detection / DMA if available / Not applicable

the third Secondary IDE Channel: (Device 0) Auto Detection (grayed out-unable to change) / DMA if available / PIO Mode (Device 1) Auto Detection (grayed out-unable to change) / DMA if available / Ultra DMA Mode 2

I appreciate all of the help.....let me know if I'm right about how to uninstall optical drives....will I have to re-run resetdma.vbs file linked to Maineman's sig after uninstalling optical drives? I have to go now....will continue this adventure tomorrow Good night

My Lightscribe drive is a TSST Corp CD/DVDW TS-H652L. I went to the Toshiba/Samsung website looking for firmware updates. They had numerous references to the drive, however, updates weren't available to me because the source code was different since it was distributed through HP. I couldn't even find reference to this particular model drive on the HP web site. It's not even listed as an option for my particular computer. They have 2 other drives listed instead.

Try the Firmware HERE it was released 10-27-2006

I went through the process and still get "No media inserted. Please insert a compatible media to start the write". Next

Please read post #51.

Hi Penny,

Glad to see the cavalry arrived! Great bunch of members here...
You're doing great...this stuff can get crazy, especially when it's only you sitting at your pc and despite our nifty suggestions, we must seem light years away...

Do not uninstall any devices from Primary IDE Channel
The Ultra DMA Mode 5 device is your system hard drive (hdd).
This can probably be recovered in xp, but not consistently...very risky!
Confine any uninstalls to the Secondary IDE channel.

As you've figured out, you have an HP rebadged Samsung TS-H652L.
I like HP pcs, my daughter and wife each have a pavilion (wife has the old one, still strong after 5+ years), but hp drives us all crazy with trying to track down firmware.
If it's not an official hp release, it'll void your warranty should something go wrong. This makes it very difficult. Where we might try a certain firmware on our own hardware, we're very relunctant to recommend this to others, especially someone who's not familiar with all this stuff...such as yourself (in your own words...)...
No disrespect here, you have been doing fantastic and are a real trooper...just hang in a bit longer.

I would advise against any paper labels...dvds spin at an incredibly fast speed and anything that predisposes wobble will affect the laser's ability to focus.

I use sharpies...they work great and they're really cheap...like me...
I print the dvd label covers (free downloads online) and slip 'em in the sleeve of the dvd covers. They look great. The non-lightscribe media is much, much cheaper and very plentiful. I have 2 lightscribe burners and never use lightscribe... ... but that's just me. No reason you shouldn't use it if that's your choice.

Lottsa folks use printable dvds, but you need a printer that's capable. They look great but it's another purchase.

Anyway, my 2 cents and vote here is to get your burner working correctly at specs and then troubleshoot the lightscribe issue.
Don't know how the rest of the cavalry feels though, but if I know this crowd...no one is gonna be shy about sticking their 2 cents in...

If you don't mind one more thing...this is just so we have this down 100%.
Download and run Nero CD-DVD Speed (click on the link in my sig). It's an incredibly useful, safe and free utility. It will give us lottsa info...like burner, firmware (which we have), media code, etc., etc... with very little effort. You can put one of the hp discs in and we can see the media code (MID).

There's also another nero utility called info tool which will give more detail re: your burner...here it is: InfoTool

Anyway, here's what nero cd-dvd looks like, the 2 burners and firmware are displayed at the top and the MID below.

Won't be around until tomorrow.

Good luck,

Tom

I haven't changed anything else yet, I just went and bought some Verbatim DVD+R 16x Lightscribe discs. Yessssssssssssss.......finally......I can burn lightscribe. I love Verbatim!! The time was MUCH better....instead of 60-75 mins., it only took about 14 mns. I tried a HP disc again and it still wouldn't work. I guess my burner only likes to eat TDK & Verbatim.

Here is the info. that you requested for the HP Lightscribe disc that doesn't work:
Nero CD-DVD Speed: Disc Info
Basic Information
Disc type: : DVD+R
Book Type : DVD+R
Manufacturer: : CMC
MID : CMC MAG M01 000 (00h)
Write speeds: : 4 X - 8 X - 12 X - 16 X
Blank Capacity : n/a
Extended Information
Layers : 1
Write strategies : n/a
Disc Status : Open
Raw Data
Physical Format Information (00h)
0000 - A1 0F 02 00 00 03 00 00 00 26 05 3F 00 00 00 00 - .........&.?....
0010 - 00 00 07 43 4D 43 20 4D 41 47 00 4D 30 31 00 38 - ...CMC.MAG.M01.8
0020 - 23 54 00 00 00 00 00 00 00 00 00 00 00 00 00 00 - #T..............
0030 - 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 - ................
________________________________________________________________
Here is the Verbatim Lightscribe - this one worked
Nero CD-DVD Speed: Disc Info
Basic Information
Disc type: : DVD+R
Book Type : DVD+R
Manufacturer: : Verbatim
MID : MCC 004 000 (00h)
Write speeds: : 4 X - 8 X - 12 X - 16 X
Blank Capacity : 4.38 GB
: 4482 MB
: 4700375040 bytes
Extended Information
Layers : 1
Write strategies : n/a
Disc Status : Empty
Raw Data
Physical Format Information (00h)
0000 - A1 0F 02 00 00 03 00 00 00 26 05 3F 00 00 00 00 - .........&.?....
0010 - 00 00 07 4D 43 43 00 00 00 00 00 30 30 34 00 38 - ...MCC.....004.8
0020 - 23 54 00 00 00 00 00 00 00 00 00 00 00 00 00 00 - #T..............
0030 - 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 - ................
________________________________________________________________
Here is the TDK (not lightscribe) - this one worked
Nero CD-DVD Speed: Disc Info
Basic Information
Disc type: : DVD+R
Book Type : DVD+R
Manufacturer: : CMC
MID : CMC MAG M01 000 (00h)
Write speeds: : 4 X - 8 X - 12 X - 16 X
Blank Capacity : 4.38 GB
: 4482 MB
: 4700375040 bytes
Extended Information
Layers : 1
Write strategies : n/a
Disc Status : Empty
Raw Data
Physical Format Information (00h)
0000 - A1 0F 02 00 00 03 00 00 00 26 05 3F 00 00 00 00 - .........&.?....
0010 - 00 00 07 43 4D 43 20 4D 41 47 00 4D 30 31 00 38 - ...CMC.MAG.M01.8
0020 - 23 54 00 00 00 00 00 00 00 00 00 00 00 00 00 00 - #T..............
0030 - 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 - ..................

I have attached the InfoTool Results.

Looks like we are making some progress, at least I can make backups on both types of media now. Now we only have to find out why the DMA keeps becoming disabled and why my drive only recognizes the TDK DVD+R 16X & Verbatim DVD+R 16x Lightscribe.

Thanks to all of you who have gotten me this far . I couldn't have done it without you
Hopefully we will get the rest figured out soon.

Hi Penny glad you can now burn Lightscribe
Not sure why your burn is not picking up the info on the "Blank Capacity" on the HP Disc's did you install the 0803 firmware from the link I gave you because I noticed from the log you posted was 0603

Tim

Yes, I clicked on the link and had to insert a blank disk to make some sort of boot disk...it did it's thing and then I had to restart the computer. It said that it was successful, should I run it again to be sure?

I just double checked the info. provided my Nero InfoTool. It shows 0803. Please see my first 2 attachments to message #56...it has it in the top right corner. Is there something else can we try to figure out why it's not recognizing all types of media

Hi Penny! Well, I'm glad to see you have made some headway. The info from the tools that my good friend maineman suggested tells me that your drive will never be able to burn those HP discs without a firmware revision:

Write strategies : n/a
This means that the drive has no idea what to do with the disc you put in. You'll be better off with the Verbatims anyway in terms of burn reliability and longevity. And look at all you have learned! And the new friends on the forum; everyone who posted here will be around if you have any more problems

Hey Penny congrats...

Happy to hear of your success. Your DMA issue may well cease to be a problem with the right media. Agree with signals here...if you noticed, I always agree with signals...
Stick with the verbs. Right now your system is operating just fine the way it is. It could be that with enough tinkering, you could get greater blank media compatibility...it's also likely that things could get much worse... This is a good time to bring up one of my favorite caveats for burning (and life in general),
If it ain't broke, don't fix it!.

As you've discovered, this business of burning dvds often is a complicated and tenuous process. As XP encounters certain errors, it will sequentially step down the transfer mode (reduce the rate of data transfer). The maximum number of these "time out errors" allowed by xp is 6. Eventually, xp will lock your drive in PIO mode.
The article "More DMA Help" in my sig which contains resetdma.vbs, does a great job of explaining this as well as troubleshooting the problem.
Definitely worth a read.

Again, any problems, just post back, one of us is usually "lurking"

Happy burning!

Small Change (~penny~), Get it? ~penny~ for your thoughts. ~pennys~from heaven.
OH stop me, I'm such a sick puppy.
Glad things worked out with the Verbs. See below, my PC is much like yours and is also very pickey when it comes to discs. The external sony drive does not like sony discs. Go figure.
Hope you find the time to stop in and just shoot the breeze from time to time.
The DVD Fab Products Discussion Thread on page one is open to one and all.
Ron

Again, thanks to all of you! I am perfectly happy with leaving well enough alone for now!! My little boy is so excited that I can put pictures of the characters in his movies on the DVD. He's only 3, so he can't read all of the titles yet and the pictures help him out. That is the reason for backing up his movies....he loves computers & electronics....and he wants to do everything himself!! I knew it would only be a matter of time before half of his movies were no longer playable because of wear of tear.

I'm sure this will be my next issue, because I"m already at 5 on one channel and 2 on the other.

Sure I get it Penny is really my name and I have heard all of the cute sayings all of my life. I even had the nicknames "Nickel" and "Quarter" for a while....and even "half a cent"...go figure I definitely will be around to chat. I also have everything to learn about this program now. I'll have to pick up some tips. Now that my computer is up to par, I'll get to experiment with the program....see what it's capable of. I'm using the trial version....I'm def. going to buy it

I'm looking forward to talking to all of you soon. You guys have been the best I was trying to decide between DVD Fab & 1ClickDVDCopy. This forum was the deciding factor in whether I was going to purchase the software or not. Prior to downloading the trial version, I read over the threads to see what kinds of issues were associated with the software to compare user error/software error. I was pleasantly surprised to find such great tech support!! You guys are better than most company-based tech support I've ever had to use

Penny we all appreciate the kind words, and for a fact you will find this forum helpful and responsive. I was afraid we had overwhelmed you, but as my tag team posting pardner maineman said, you are a trooper and really came through on this. The forum does have some female members but they are sadly outnumbered, and will join the friends you have already made in welcoming you to the ranks. Don't be a stranger.
Paul

Penny,
We really do appreciate your thanks and kind words. It's always great to hear from folks who received the help they needed and who were willing to roll up their sleeves and dig in. You really owe much of your success to your own perserverance and hard work. Give yourself a pat on the back too...you deserve it.

That's great that your little one is already learning how to use the pc. Watch out...before you know it, you'll be asking him for help...
Just ask signals....right Paul?... .

One last word re: DMA,
UDMA 5 and UDMA 2 modes are absolutely normal for your hdd and burner respectively...not to worry...

Yup, don't be a stranger. Next time a problem comes up, it'll be your turn to offer some help... .
That's what makes this forum such a great place.

Take care,

Tom

It is indeed a humbling experience.

And he is one of the "maine" reasons there are so many helpers.