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DVDFab / DVD Region+CSS Free Discuss, Issue with licence key not working bought online from www.dvdcopy95.com 20 minutes ago at Copy Movie forum; Hi I bought a copy of the below just now, but when I received the licence code for it, when it says thanks the program will now restart it just comes back as saying its a trial version. I have tried to see if its an old licence key sent


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Old 11-01-2008   #1 (permalink)
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Issue with licence key not working bought online from www.dvdcopy95.com 20 minutes ago

Hi
I bought a copy of the below just now, but when I received the licence code for it, when it says thanks the program will now restart it just comes back as saying its a trial version. I have tried to see if its an old licence key sent by accident, but it doesnt look like it - and of course now I realise I pehaps should have gone to www.dvdfab.com to buy the software and not through www.dvdcopy95.com - is it legitimate? - help!!!!?!!! Thanks, Simon


DVDFab Platinum (9146-20)Support E-Mail:DigiMedic Soft (support@dvd95copy.com)You will receive additional information via email shortly.Billing Information Order ID:1200007368-8013-115xxx <- changed last 3 digits!!!

Update: I just clicked on the Secure Order now link on the DVDFab software now Ive installed it and it says dont order through dvdcopy95.com. Whats my best course of action - call my credit card company and get a refund as they havent provided the goods - or is there a different way? thanks
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Old 11-01-2008   #2 (permalink)
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Re: Issue with licence key not working bought online from www.dvdcopy95.com 20 minutes ago

Quote:
Originally Posted by renegade_si View Post
Hi
I bought a copy of the below just now, but when I received the licence code for it, when it says thanks the program will now restart it just comes back as saying its a trial version. I have tried to see if its an old licence key sent by accident, but it doesnt look like it - and of course now I realise I pehaps should have gone to www.dvdfab.com to buy the software and not through www.dvdcopy95.com - is it legitimate? - help!!!!?!!! Thanks, Simon


DVDFab Platinum (9146-20)Support E-Mail:DigiMedic Soft (support@dvd95copy.com)You will receive additional information via email shortly.Billing Information Order ID:1200007368-8013-115xxx <- changed last 3 digits!!!

Update: I just clicked on the Secure Order now link on the DVDFab software now Ive installed it and it says dont order through dvdcopy95.com. Whats my best course of action - call my credit card company and get a refund as they havent provided the goods - or is there a different way? thanks
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Old 11-01-2008   #3 (permalink)
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Re: Issue with licence key not working bought online from www.dvdcopy95.com 20 minutes ago

Hi renegade_si,

Get a refund from dvd95copy asap.

Place order at http://www.dvdfab.com/order.htm, it's the only legal way.

Best Regards,
Fengtao
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Last edited by fengtao; 11-01-2008 at 07:38.
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Old 11-01-2008   #4 (permalink)
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Re: Issue with licence key not working bought online from www.dvdcopy95.com 20 minutes ago

I agree with Stormjumper renegade si. It sounds like you got ripped off. I would be on the phone right now to your credit card co. and then the Better Buisness Bearue if possible !! ~ Mike
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Old 11-01-2008   #5 (permalink)
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Re: Issue with licence key not working bought online from www.dvdcopy95.com 20 minutes ago

I hate when this happens to people.
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Old 11-01-2008   #6 (permalink)
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Re: Issue with licence key not working bought online from www.dvdcopy95.com 20 minutes ago

DVD95copy is a legitimate program; however it is updated slowly.

I have used both and IMOP you will be better served with DVDFAB.

I believe the link you were trying to provide should be:

http://www.dvd95copy.com/

click on the dvd95 above and it should take you to an intro of 95Copy done by your CDF team.
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Old 11-01-2008   #7 (permalink)
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Re: Issue with licence key not working bought online from www.dvdcopy95.com 20 minutes ago

thanks all - how can they be stopped from selling the software? Its really not on is it! cheers and thanks Ill call the CC company today...
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Old 12-01-2008   #8 (permalink)
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Re: Issue with licence key not working bought online from www.dvdcopy95.com 20 minutes ago

Quote:
Originally Posted by The Kipper View Post
DVD95copy is a legitimate program; however it is updated slowly.

I have used both and IMOP you will be better served with DVDFAB.

I believe the link you were trying to provide should be:

http://www.dvd95copy.com/

click on the dvd95 above and it should take you to an intro of 95Copy done by your CDF team.
DVD95copy is a legitimate program granted But if you read post #1 they sold DVDFab Platinum, not DVD95copy and Fengtao in post #3 knows nothing about them selling his product
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Checking DMA status & reset if necessary
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Last edited by StormJumper; 12-01-2008 at 01:17.
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Old 12-01-2008   #9 (permalink)
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Re: Issue with licence key not working bought online from www.dvdcopy95.com 20 minutes ago

Quote:
Originally Posted by renegade_si View Post
Hi
I bought a copy of the below just now, but when I received the licence code for it, when it says thanks the program will now restart it just comes back as saying its a trial version. I have tried to see if its an old licence key sent by accident, but it doesnt look like it - and of course now I realise I pehaps should have gone to www.dvdfab.com to buy the software and not through www.dvdcopy95.com - is it legitimate? - help!!!!?!!! Thanks, Simon


DVDFab Platinum (9146-20)Support E-Mail:DigiMedic Soft (support@dvd95copy.com)You will receive additional information via email shortly.Billing Information Order ID:1200007368-8013-115xxx <- changed last 3 digits!!!

Update: I just clicked on the Secure Order now link on the DVDFab software now Ive installed it and it says dont order through dvdcopy95.com. Whats my best course of action - call my credit card company and get a refund as they havent provided the goods - or is there a different way? thanks
Yes its a legit program but in my opinion not a very good one, like was said above , it is not updated very frequently and is not adequate for new releases, it also overcompresses movies to 4300mbs which makes for a poor picture when watching on a large screen. Just my humble opinion.
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Old 15-01-2008   #10 (permalink)
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Re: Issue with licence key not working bought online from www.dvdcopy95.com 20 minutes ago

Just to let you all know, I have been liasing with Digi from the site over the past few days, and can confirm that

1) He feels hard done by with dvdfab (no more info)
2) He has refunded my money
3) The money has been refunded on my credit card

So I can now buy from www.dvdfab.net - any discount codes for even cheaper that anyone knows of (or ways to avoid the sales tax of 19%?!)

thanks a lot everyone.

Simon
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Old 15-01-2008   #11 (permalink)
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Re: Issue with licence key not working bought online from www.dvdcopy95.com 20 minutes ago

Quote:
Originally Posted by renegade_si View Post
Just to let you all know, I have been liasing with Digi from the site over the past few days, and can confirm that

1) He feels hard done by with dvdfab (no more info)
2) He has refunded my money
3) The money has been refunded on my credit card

So I can now buy from www.dvdfab.net - any discount codes for even cheaper that anyone knows of (or ways to avoid the sales tax of 19%?!)

thanks a lot everyone.

Simon
Do not download from dvdfab.net, but purchase from dvdfab.net...this is the non-css version and will not decrypt. Long story, but suffice to say this version is available due to "legal" reasons.
(Read the description and you'll note non-css)

Please purchase from dvdfab.com
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Last edited by fengtao; 15-01-2008 at 18:10.
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Old 15-01-2008   #12 (permalink)
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Re: Issue with licence key not working bought online from www.dvdcopy95.com 20 minutes ago

re sales tax - this is calculated based on the country you say you live in.
the country field is otherwise irrelevant as goods are delivered by email / download.

so if for example you accidentally said that you live in antartica ( or whatever is first on the drop down list - easliy done if the mouse accidentally slips ! ) , then you should get favourable tax treatment & fentago & co should still get fully paid.

not that I'm advocating anything illegal you uinderstand but accidents do happen
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Old 15-01-2008   #13 (permalink)
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Re: Issue with licence key not working bought online from www.dvdcopy95.com 20 minutes ago

Quote:
Originally Posted by alan1476 View Post
Yes its a legit program but in my opinion not a very good one, like was said above , it is not updated very frequently and is not adequate for new releases, it also overcompresses movies to 4300mbs which makes for a poor picture when watching on a large screen. Just my humble opinion.
Actually, it updates quite frequently - you just have to check the site and download a new version all the time. However, you're right about its quality; its transcoding engine is inferior (it's one pass) and the lack of preview and other key features makes it not quite up to snuff IMO.

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Old 15-01-2008   #14 (permalink)
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Re: Issue with licence key not working bought online from www.dvdcopy95.com 20 minutes ago

Quote:
Originally Posted by renegade_si View Post
So I can now buy from www.dvdfab.net - any discount codes for even cheaper that anyone knows of (or ways to avoid the sales tax of 19%?!)
Haven't seen one. Was looking for one also over holiday.


Quote:
Originally Posted by maineman
Do not purchase from dvdfab.net...this is the non-css version and will not decrypt. Long story, but suffice to say this version is available due to "legal" reasons.
This statement is confusing to me. The only link to purchase is from dvdfab.net which redirects to secure.avangate.com There is a difference on the purchase or license that is issued? I understand the different download versions just not the purchase. Don't see a difference.
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Old 15-01-2008   #15 (permalink)
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Re: Issue with licence key not working bought online from www.dvdcopy95.com 20 minutes ago

Hi redblkjck,

dvdfab.com provides download to CSS version, which can decrypt DVD movies.

dvdfab.net provides download to Non-CSS version, which cannot decrypt.

dvdfab.net also is the order store for dvdfab.com, you should purchase at dvdfab.net to get legal key.

I hope it's clear now.

Best Regards,
Fengtao
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Old 15-01-2008   #16 (permalink)
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Re: Issue with licence key not working bought online from www.dvdcopy95.com 20 minutes ago

@ redblk,
try this link:
http://www.dvdfab.com/index.htm
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Old 15-01-2008   #17 (permalink)
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Re: Issue with licence key not working bought online from www.dvdcopy95.com 20 minutes ago

Thanks. I'm tracking. The statement I first read is corrected now.
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Old 15-01-2008   #18 (permalink)
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Re: Issue with licence key not working bought online from www.dvdcopy95.com 20 minutes ago

Quote:
Originally Posted by blutach View Post
Actually, it updates quite frequently - you just have to check the site and download a new version all the time. However, you're right about its quality; its transcoding engine is inferior (it's one pass) and the lack of preview and other key features makes it not quite up to snuff IMO.

Regards
What you call quite frequently might be different than my view, I call quite frequently, a program that updates for new movie releases within a week of the time they are released for sale. This is certainly not the case the DVD95Copy. Like I said, there are many other free programs I would rather have than this one, but for the price they charge , which I consider minimal, you can get a much better product.
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Old 15-01-2008   #19 (permalink)
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Re: Issue with licence key not working bought online from www.dvdcopy95.com 20 minutes ago

Quote:
Originally Posted by redblkjck View Post
Haven't seen one. Was looking for one also over holiday.

This statement is confusing to me. The only link to purchase is from dvdfab.net which redirects to secure.avangate.com There is a difference on the purchase or license that is issued? I understand the different download versions just not the purchase. Don't see a difference.
Yeah, sorry for the confusion...
I just didn't want you to download the non-css version, which happens every so often. I meant to type download instead of purchase...was at work and in a hurry.
Anyway, looks like you figured it out
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Old 25-01-2008   #20 (permalink)
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Re: Issue with licence key not working bought online from www.dvdcopy95.com 20 minutes ago

Ok I've tried DVDFab Platinum for a month and loved it. It did everything I wanted and more. But then I stumbled across this post. So sorry guys to bring this topic back after a week. But I want to make sure I understand what your saying here as I'm going to buy it after I understand where Im suppose to purchase it from and then download it.

So let me get this straight:

I'm going to purchase it from dvdfab.net

Then I download it from dvdfab.com to get the CSS version.

Correct?
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Old 25-01-2008   #21 (permalink)
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Re: Issue with licence key not working bought online from www.dvdcopy95.com 20 minutes ago

Yes, completely correct.
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Old 25-01-2008   #22 (permalink)
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Re: Issue with licence key not working bought online from www.dvdcopy95.com 20 minutes ago

Thanks for the quick reply fengtao. Im going to purchase it now.

U guys look like u give great support throughout the forums.
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Old 25-01-2008   #23 (permalink)
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Re: Issue with licence key not working bought online from www.dvdcopy95.com 20 minutes ago

Quote:
Originally Posted by alan1476 View Post
What you call quite frequently might be different than my view, I call quite frequently, a program that updates for new movie releases within a week of the time they are released for sale. This is certainly not the case the DVD95Copy. Like I said, there are many other free programs I would rather have than this one, but for the price they charge , which I consider minimal, you can get a much better product.
A lot of time the program does not need to be updated for new releases.
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Old 25-01-2008   #24 (permalink)
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Re: Issue with licence key not working bought online from www.dvdcopy95.com 20 minutes ago

Quote:
Originally Posted by dafaulty1 View Post
U guys look like u give great support throughout the forums.
Great Product, Great Support and Great Members/Users what more coulkd you ask for
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Checking DMA status & reset if necessary
-----------------------------My Rigs--------------------------
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Old 25-01-2008   #25 (permalink)
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Re: Issue with licence key not working bought online from www.dvdcopy95.com 20 minutes ago

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Originally Posted by StormJumper View Post
Great Product, Great Support and Great Members/Users what more coulkd you ask for
As a new owner of DVDFab Platinum 4 I agree 100%. It's this combination of product and support plus the knowledge of the users discussing their experiences that put this program in a class by itself.

The guys that have written this software listen to their customers and update the program as needed to solve problems and improve the program on a continuous basis.
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