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DVDFab / DVD Region+CSS Free Discuss, "Failed to get DVD Information" at Copy Movie forum; I'm new to DVD Fab HD and just downloaded v. 4.0.5.1 Beta. I'm trying to copy Ratatouille. I put the disc in and then opened DVD Fab HD. It says it's "opening DVD source" and then I get a window that says &


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Old 22-01-2008   #1 (permalink)
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"Failed to get DVD Information"

I'm new to DVD Fab HD and just downloaded v. 4.0.5.1 Beta. I'm trying to copy Ratatouille. I put the disc in and then opened DVD Fab HD. It says it's "opening DVD source" and then I get a window that says "Failed to get DVD Information" at the top with several blanks to fill in. I fill in the info and click send and it opens an Outlook window to send the ISO's. Problem is I don't use Outlook to send e-mail so it's not set up. I copy everything into a Yahoo message and send it but this doesn't change anything. By the way it does open other movies I have (Evan Almighty). I then try to open it manually by clicking the right button next to the source window. I then open D: RATATOUILLE and then click the VIDEO TS folder but there's nothing in there to open so I'm stuck. Is the problem the movie itself or is there something else I can try?
Thanks
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Old 22-01-2008   #2 (permalink)
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Re: "Failed to get DVD Information"

Hi marljac,

Please send us the IFO files so that we can check it, thanks!

http://club.cdfreaks.com/f116/how-se...-files-228008/

Best Regards,
Fengtao
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DVDFab - The ultimate DVD copying/converting/burning software! Copy any DVD to DVDR/PSP/iPod/etc.
DVD Region+CSS Free - Watch and copy any region code CSS-encrypted DVD on any DVD drive!
http://www.dvdidle.com/
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Old 23-01-2008   #3 (permalink)
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Re: "Failed to get DVD Information"

I just e-mailed them to you.
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Old 23-01-2008   #4 (permalink)
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Re: "Failed to get DVD Information"

Hi marljac,

Please try DVDFab 4.0.5.5 to see the result:

http://club.cdfreaks.com/f116/dvdfab...-5-out-237332/

Best Regards,
Fengtao
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DVDFab - The ultimate DVD copying/converting/burning software! Copy any DVD to DVDR/PSP/iPod/etc.
DVD Region+CSS Free - Watch and copy any region code CSS-encrypted DVD on any DVD drive!
http://www.dvdidle.com/
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Old 24-01-2008   #5 (permalink)
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Re: "Failed to get DVD Information"

The update did the trick!! Thanks for your help!
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Old 24-01-2008   #6 (permalink)
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Re: "Failed to get DVD Information"

dvdfab hd is just a decrypter for hd formatted movies---if you don't have all the tools to play a hd movie why bother---if you have dvdfab platium 4 and have problems ---go to control panel and delete all files with dvdfab in them--- do not restart pc yet---go to start---click search---click on all files and folders---then type "dvdfab" in all or part of the file name--once it finish showing all dvdfab file delete everything that has dvdfab in it----once done--restart pc---redownload dvdfab platinum only!!!! No dvdfab hd decrypter-- You don't need it!!!-- People, stop trying to drive a car down the street without getting in it first!!! dvdfab is so simple that we think it is hard---open program-- put in hard copy movie---take out hard copy movie after it finishes downloading--put in blank dvd disk click start and call me in the morning...luv to pc'ers
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