I recently upgraded to the latest version of DvdFab Platinim - v4.0.1.2 from v3.2.1.0, and am now getting the "Task_2 failed, error 116" error message. This happens on 2 of 3 machines, both using lite-on drives. The machine that never seems to have a problem has a Sony burner in it. Prior to the upgrade everything was ok. Any ideas besides downgrading my upgrade? Thx.

Welcome to CDF, my2cents

I moved your thread to our DVDFab forum

Thanks, I hope I get a response. I've used the same burners and media (TDK-R) for over 300 dvd's with very few problems. We'll see.

when you updated did you install v4 over v3, or do you have both v3 and v4 on your computer(s)? dvdfab uses vso for burning, check the device manager for the vso pcouffin driver. uninstall the driver and reinstall dvdfab v4 and reboot the computer. if this doesnt do it stormjumper has a good guide for a clean uninstall/reinstall of dvdfab. the link is for winxp but if you have vista here is that link.


troy

After installing v4 I un-installed v3 thinking I didn't need it. I realized to late that some software uses components from an earlier version. You think this may be the case? I don't want to keep wasting dvd's, so I'll wait for your reply. Thx

id go ahead and do the clean uninstall/reinstall. just to be safe.

troy

Each new version is complete, ie., is not dependent upon previous "essential" and otherwise missing components.

Agree with Troy... It's likely that you have multiple/corrupted installs of the patin-couffin dirver, etc., etc.
As Troy said, you may want to check this out.
In device manager > VSO > patin-couffin driver.
Delete all and simply reinstall Fab.

If this doesn't do it, like Troy, I think it'll be easier simply to do a complete uninstall and do a fresh install rather than try to find the conflict piecemeal.

I kept getting the Error 116 after upgrading to v4 from v3. It would start the burn, run for 3 minutes and fail. I had removed v3 after installing v4 and after digging into the logs I noticed this:

before uninstall:
info Using Patin-Couffin driver Version 1.37, Internal revision 37 - Async. Access mode
info User default language : 1033 (0x0409h) - English (United States)

after:
Using SPTI interface
info User default language : 1033 (0x0409h) - English (United States)

error Write error at 16 (16) - Code 05 30 05 [Illegal request, Cannot write medium, Incompatible format]

I must have un-installed the patin-couffin driver when I removed v3. Maybe this will help someone else.

But both versions need the patin-couffin driver so if you uninstall v3 along with the patin-couffin driver your screwed.

I kind of figured that.

Just read stormjumpers "clean uninstall" so I'll let you all know if this was the problem. Thx for the help so far.

You should be all set.
When I read over your posts, I missed that you uninstalled v.3.xxx after installing v.4.xxx.
Sorry about that.

A new install will install all the necessary components although sometimes you can run into problems with uninstalled/corrupted files, but most times you can get away with just reinstalling the current version.

Good luck.

So far all's well in DVDland. I'll put it thru a bigger test tomorrow, but I'm pretty sure it will work fine. Thx again.

btw, nice job to the coders on the new gui.

I asked about this a couple of weeks back & fengtao replied that would be OK to remove v3 after installing v4.

( I've not done it though, I figured it would not hurt to keep both versions installed until all the reported burn issues with v4 had been resolved ).
In fact the way I'm now using the programs is to have 3.1.2.0 configured for disable pathfinder and set to autorun. I have v4 configured to always use pathfinder but I'll only rip with v4 if I hit a problem or want to use the new jump to / remove warnings features.

Hi All,

I have been using version 3.1.8.0 and the latest 4 version. Have 2 different folders and 2 separate shortcuts. I have been switching back and forth with no problems.

Yup, that's exactly what I do. Initially, I was running them on separate hdds, but now I've got 'em on the same hdd in separate folders and all's well.

Not sure, but I think quite a few users have decided on this config.
Sure works well...

I think Fengtao should put something in the release notes like:

-If you want to remove a previous version, do it before upgrading, or you may risk losing or corrupting files, mainly the patin-couffin driver which may crash any burn attempts. (as in my case)

It doesn't hurt anything to leave both versions, they have a small footprint.
I know Fengtao says v4 installs over previous versions, but it doesn't - it installs in a new directory.

Will my register key work with both v3 & 4? Just bought my dvdfab platinum today & have 4.0.1.4 beta installed. I want to have 3.1.8.0 on too pls
Thank you all concerned for this great software.

The key that was emailed to you when you purchased should work fine. Save the key file, then all you have to do is run it and your product will register automatically. If you can't get that to work you can always copy and paste. (there are intructions in the email) You can also visit here Lost Key? to retrieve your key.

I am getting this same error message "Error=116" and have tried everything that has been mentioned.

I have uninstalled all other DVD software that might conflict (AnyDVD, 1ClickDVD and an older version of DVDFab) and then ran CCleaner with a fresh install of DVDFab 4012.

I am burning with an NEC 3530A firmware 3.01rpc from Liggy. Below is the log from my most recent attempt!

Any help would be appreciated! Pulling out what little is left of my hair reading and trying to figure this all out!! I have used 1ClickDVD and AnyDVD for years and similar problems with all software. Reads work great but burning fails 20-70% into it.

Thanks in advance!

12/6/2007 11:02:11 PM info Media removed. Burning layer not ready to write
12/6/2007 11:02:08 PM error Write error at 204480 (16) - Code 03 02 00 [Medium error, Unable to seek the requested position]
12/6/2007 11:00:16 PM info Lead-in burning time (mS) 0
12/6/2007 10:59:32 PM info Write started 1289632 sectors to write
12/6/2007 10:59:32 PM info Init success: DVD-R SAO
12/6/2007 10:59:32 PM info Writing speed requested x6.0, effective x6.0
12/6/2007 10:59:32 PM info Available write speed: 12x, 8x, 6x, 4x, 2x
12/6/2007 10:59:32 PM info Media ID: RITEKF1
12/6/2007 10:59:32 PM info Media type: DVD-R
12/6/2007 10:59:32 PM info DMA Mode
12/6/2007 10:59:32 PM info Scanned files #9, folder #2 - total size 2640068608 b. (2.46 Gb.)
12/6/2007 10:59:32 PM info Inserted media type : DVD-R
12/6/2007 10:59:31 PM info Write started
12/6/2007 10:40:30 PM info New media inserted. Burning layer is ready to write
12/6/2007 10:40:30 PM info Compatible media types : DVD-R, DVD-RW Seq., DVD-RW RO, DVD+R, DVD+RW, CD-R, CD-RW, DL DVD+R, DL DVD-R
12/6/2007 10:40:30 PM info New Drive selected : 0:1:0 - _NEC DVD_RW ND-3530A 3.01 [E] (Ide)
12/6/2007 10:40:10 PM info New media inserted. Burning layer is ready to write
12/6/2007 10:40:08 PM info Current Drive selected : 0:1:0 - _NEC DVD_RW ND-3530A 3.01 [E] (Ide)
12/6/2007 10:40:08 PM info Using Patin-Couffin driver Version 1.37, Internal revision 37 - Async. Access mode
12/6/2007 10:40:08 PM info User default language : 1033 (0x0409h) - English (United States)
12/6/2007 10:40:08 PM info System default language : 1033 (0x0409h) - English (United States)
12/6/2007 10:40:08 PM info DLL Version 2.1.3.324
12/6/2007 10:40:08 PM info DLL C:\Program Files\DVDFab Platinum 4\vso_hwe.dll
12/6/2007 10:40:08 PM info Version 4, 0, 1, 2
12/6/2007 10:40:08 PM info ExeName : "C:\Program Files\DVDFab Platinum 4\DVDFabPlatinum.exe"
12/6/2007 10:40:08 PM info OS : Microsoft Windows XP Personal Service Pack 2 (Build 2600)
12/6/2007 10:40:08 PM info ******************** Report session started ********************

Use better media and post your result.

rolling56 said it: try different media

-check the VSO in device manager for the patin-couffin driver(32)-if it's there uninstall it
-uninstall V4 again using the uninstall program provided
-follow stormjumpers uninstall instructions to remove directories

CAUTION:do the following "ONLY IF YOU KNOW HOW TO EDIT THE REGISTRY":

-regedit
-find: dvdfab -and remove all reference keys
-reboot
-clean download and install

This process worked perfectly for me. Good luck.

or you could you use the free prog reg seeker to remove dvdfab entries from registry, if i'm not mistaken

Well I have tried every media I can get locally but I live in the boonies!! So I orders 100 16x TY's. Should be here first of the week so I will update everyone then once I test them.

Thanks for all the help!!

I am back again with bad news!

Got my TY's today and still failing to burn at 6x speed. Here is the log info:

12/12/2007 6:33:58 PM info ******************** Report session closed *********************
12/12/2007 6:27:42 PM info Media removed. Burning layer not ready to write
12/12/2007 6:27:39 PM error Write error at 77552 (16) - Code 03 02 00 [Medium error, Unable to seek the requested position]
12/12/2007 6:26:33 PM info Lead-in burning time (mS) 0
12/12/2007 6:25:57 PM info Write started 2253344 sectors to write
12/12/2007 6:25:57 PM info Init success: DVD-R SAO
12/12/2007 6:25:57 PM info Writing speed requested x6.0, effective x6.0
12/12/2007 6:25:57 PM info Available write speed: 16x, 12x, 8x, 6x, 4x, 2x
12/12/2007 6:25:57 PM info Media ID: TYG03
12/12/2007 6:25:57 PM info Media type: DVD-R
12/12/2007 6:25:57 PM info DMA Mode
12/12/2007 6:25:57 PM info Scanned files #31, folder #2 - total size 4613677056 b. (4.3 Gb.)
12/12/2007 6:25:57 PM info Inserted media type : DVD-R
12/12/2007 6:25:56 PM info Write started
12/12/2007 6:25:54 PM info New media inserted. Burning layer is ready to write
12/12/2007 6:25:53 PM info Compatible media types : DVD-R, DVD-RW Seq., DVD-RW RO, DVD+R, DVD+RW, CD-R, CD-RW, DL DVD+R, DL DVD-R
12/12/2007 6:25:53 PM info New Drive selected : 0:1:0 - _NEC DVD_RW ND-3530A 3.01 [E] (Ide)
12/12/2007 6:24:55 PM info New media inserted. Burning layer is ready to write
12/12/2007 6:24:50 PM info Current Drive selected : 0:1:0 - _NEC DVD_RW ND-3530A 3.01 [E] (Ide)
12/12/2007 6:24:50 PM info Using Patin-Couffin driver Version 1.37, Internal revision 37 - Async. Access mode
12/12/2007 6:24:50 PM info User default language : 1033 (0x0409h) - English (United States)
12/12/2007 6:24:50 PM info System default language : 1033 (0x0409h) - English (United States)
12/12/2007 6:24:50 PM info DLL Version 2.1.3.324
12/12/2007 6:24:50 PM info DLL C:\Program Files\DVDFab Platinum 4\vso_hwe.dll
12/12/2007 6:24:50 PM info Version 4, 0, 1, 2
12/12/2007 6:24:50 PM info ExeName : "C:\Program Files\DVDFab Platinum 4\DVDFabPlatinum.exe"
12/12/2007 6:24:50 PM info OS : Microsoft Windows XP Personal Service Pack 2 (Build 2600)
12/12/2007 6:24:50 PM info ******************** Report session started ********************


12/12/2007 6:54:24 PM info Media removed. Burning layer not ready to write
12/12/2007 6:54:21 PM error Write error at 0 (16) - Code 03 73 03 [Medium error, Power calibration fail (CD-burner is dirty)]
12/12/2007 6:53:57 PM info Write started 1289632 sectors to write
12/12/2007 6:53:57 PM info Init success: DVD-R SAO
12/12/2007 6:53:57 PM info Writing speed requested x6.0, effective x6.0
12/12/2007 6:53:57 PM info Available write speed: 16x, 12x, 8x, 6x, 4x, 2x
12/12/2007 6:53:57 PM info Media ID: TYG03
12/12/2007 6:53:57 PM info Media type: DVD-R
12/12/2007 6:53:57 PM info DMA Mode
12/12/2007 6:53:57 PM info Scanned files #9, folder #2 - total size 2640068608 b. (2.46 Gb.)
12/12/2007 6:53:57 PM info Inserted media type : DVD-R
12/12/2007 6:53:56 PM info Write started
12/12/2007 6:35:10 PM info New media inserted. Burning layer is ready to write
12/12/2007 6:35:08 PM info Compatible media types : DVD-R, DVD-RW Seq., DVD-RW RO, DVD+R, DVD+RW, CD-R, CD-RW, DL DVD+R, DL DVD-R
12/12/2007 6:35:08 PM info New Drive selected : 0:1:0 - _NEC DVD_RW ND-3530A 3.01 [E] (Ide)
12/12/2007 6:34:46 PM info New media inserted. Burning layer is ready to write
12/12/2007 6:34:44 PM info Current Drive selected : 0:1:0 - _NEC DVD_RW ND-3530A 3.01 [E] (Ide)
12/12/2007 6:34:44 PM info Using Patin-Couffin driver Version 1.37, Internal revision 37 - Async. Access mode
12/12/2007 6:34:44 PM info User default language : 1033 (0x0409h) - English (United States)
12/12/2007 6:34:44 PM info System default language : 1033 (0x0409h) - English (United States)
12/12/2007 6:34:44 PM info DLL Version 2.1.3.324
12/12/2007 6:34:44 PM info DLL C:\Program Files\DVDFab Platinum 4\vso_hwe.dll
12/12/2007 6:34:44 PM info Version 4, 0, 1, 2
12/12/2007 6:34:44 PM info ExeName : "C:\Program Files\DVDFab Platinum 4\DVDFabPlatinum.exe"
12/12/2007 6:34:44 PM info OS : Microsoft Windows XP Personal Service Pack 2 (Build 2600)
12/12/2007 6:34:44 PM info ******************** Report session started ********************

Per the above error code it says my drive is dirty. If so what is the best way to clean a drive? I have a couple of the dvd cleaners with the little brush on them for my home dvd player. Will these work?

Thanks in advance for any help!