If someone can please help me! I just bought the movie "A Night at The Museum" when I try to back it up using DVFab Platinum, the latest edition and there is no sound.
I backed it up as just the main movie and no sound; video is perfect. Just the movie ha sno sound.
I backed it up as full disk, the result all previews etc have sound, but when the movie starts playing again no sound.
Has any body run into this issue or knows how can back up the movie? Could this be a new encoding in Sony Pictures?

Thanking you guys in advance

That movie has DTS sound. You didn't perhaps select that as the default sound track?

Olyteddy,

I just figured out the problem! People can read this so they know! When you go to languages if you select DTS there is no sound output, one has to use Dolby Digital 5.1 or the others.
Why doesn't the movie have DTS?

I suspect the sound is there but many players can't decode DTS so you hear nothing. It may be an option with your player that you have to select with the remote. Main Movie may have selected the track.

Either this or you might need additional plugins to enable the DTS sound both in playing and in burning process.

Hey guys, I don't know I have backed up movies before that have DTS and my player produces the sound... I have never had a problem till yesterday... (

It may not be anything you did, could be a bug with 3.1, but DVDFab does not need any settings,tweaks or plugins to copy DTS audio tracks. If you used Main Movie mode it could have selected the wrong default track. Put the copy you made back in DVDFab and select Customize mode. All audio tracks will be shown, and you can see if the one you intended to copy made it onto the backup. Full Disc mode has a check box to delete DTS audio, if you used that mode you may have checked it by mistake.