This is my first post and I am new at using the Philips HDRW720/17 why I am in this tread is I hope to find a few answers to a lot questions on the use of the Philips HDRW720/17. TVGuide I am still waiting for it's info to be sent to me this unit in Canada.

Welcome to the Philips forum

Don't be afraid to start a new thread if your query doesn't fit any of the other established threads.

Looking for Info about the (NEW) TV Recorder HDRW720 Need answers and Questions and a FAQ

You'll have to ask us the questions before we can provide answers.

Meanwhile, how much do you know already? Enough to use the machine to make recordings?

Do you have a book of instructions (user manual) that came with the machine?

I have a 720/17 and it even works some of the time. I've had some strange problems in the past and they have all been remedied by re-setting the machine. The software seems to be 'buggy' and gets corrupted by various things. The TVGuide is especially problematic.

If you have a specific question, hocus1, I will try to help. Although, other than reading the manual, there isn't much you can do but re-set the machine if it is acting up.

1st question is how do you look at what firmware version is in use with the HDRW702/17 if it is now upto date, how do you correct it? I do have a
dvdcd burner so know how to use a flash.
(BENQ 1640 DVD BURNER)

Hi hocus1,

The information you are looking for is in the owners manual and it can be downloaded from the Philips site at the link below.

http://www.usasupport.philips.com/pr...ByModelNo=true

If, for some reason, you are not able to get the above link to work, then you can get there thru www.usasupport.philips.com.

The system version is a hidden command in the 'Disk' menu. So here's how to get to it.
1) hit the 'Disk' button (you get a blue screen with disk info)
2) hit the 'System' button (you get a blue screen with arrows right and down)
3) hit the down arrow until 'Status Box/Standby/Display' is selected
4) hit the right button to get to 'Status Box' then down button to 'Display' then hit the key once again to select the line below 'Display' and the system info should display.
5) on the fourth line of the system info you will see the software version (mine is 3.2 which is the latest - I think).

On the Philips site there is also the 'Firmware Upgrade Software' to upgrade your machine. The directions are included with the file and I've never had a problem making the cdrs that are required.

I should also note that the TVGuide info may not be provided by your cable company. If that is the case the TVGuide function will not work and you will have to use the timer or the VCR+ system. But keep in mind that the TVGuide information is only updated when the machine is in standby and it can take a couple of days.

The operation of this machine is very confusing and it will take some time to figure it out. Good luck!

I am asking very simple questions so I and other's can get the most out of this Thread.
Now I will try what you told me then post a reply as no my results.
Thanx 4 quick answer....

(Post edited for clarity.. M)

I followed these instructions and made a firmware CD,then updated the Philips recorder all when according to the information presented. But the TV Guide seemed to be the problem then. Seems the TVGuide for my area (postal code) needs some work Fox networks stations are incorrect.

That's very possible. The 'station group' you select when setting up the TVGuide may be incorrect or maybe the Fox info provided may be wrong. I just discovered that my TVGuide doesn't show TBS. The simple solution, to recording from these stations, is to use the 'timer' button. There isn't anything else you can do and I don't think it is an error of the recorder.

It sounds like you are making progress since the upgrade was successful. Be sure to read the other thread on the 720. When the machine works, I really like it!

I have to let everone know I did the DVD-RW update flash, all worked ok.
But I was having so many problems with the tv guide I had to call tvguide and tell them the listings for my area code contaned a few errors. Before all the errors was fixed by the tvguide tec for my area I took the HD-Burner back to the outlet I go it from and got my money back. Now I am looking for a New HDD-DVD burner...
Anyone got upto date on what they thing I should be looking to bye???

Do you mean you returned the HDRW720 (a standalone DVD recorder), or your PC burner (the BenQ 1640)? It's not very clear because the standalone recorders are not usually called "burners".

rgflo64

rgflo64 I have a problem with my hdrw720-17

When trying to archive a movie after editing it, it will start to record and then will freeeze up and the only to unfreeze is to unplug and wait a few seconds to reset. Any ideas

Hi rgflo64 and welcome to CD Freaks

If by "archiving", you mean burning from the hard drive to a DVD disc: what brand of discs are you using and what's their speed rating?

rgflo64 Hi imkid57. I am using Maxell 16x disks. It will start to count down while archiving(recording) then it will go into error mode and the only to reset is to unplug, wait aqnd replug.

[quote=rgflo64;2092006]rgflo64 Hi imkid57. I am using Maxell 16x disks. It will start to count down while archiving(burning) then it will go into error mode and the only way to reset is to unplug, wait and replug.: