Hi Everyone,

I had some problems installing my Nec-7170A to my Dell 8400. However, that problem has been resolved with the help from Oz. I have another problem when I back up my dvds. Upon playback the dvd's skip from chapter to chapter. I am unable to view menu selection or even watch the movie. I changed the writing speeds all the way down to 4x and switched out my media but still the same issue? Any suggestions? If I can't get this to work I have to send it back to Newegg asap.

Thanks for all your help.

Paul

Hi m3racer,

Can you post your 1Click log? So, we can see what movie you are trying , what media you are using, CPRx settings, what decrypter you are using etc...
In order to do so, open 1Click and hit F8. And then copy and paste your log (at least one full session) into your next post.

Hi 0301orih,

Thanks for your help!

I was using TDK and Ridata media. They both worked on my oem Dell Philips burner. I am using DVD43 decrypter. The decrypter does work. I dont know what my CPRx settings are.

I think I may need to clarify that the dvd does play for only 1 sec per scene them jumps to the next.

Here is the log:

12/7/2006 1:54:53 PM warning CLOSE button clicked by user
12/7/2006 1:54:51 PM info Media removed. Burning layer not ready to write
12/7/2006 1:54:49 PM info Folder "C:\Documents and Settings\PAUL\Application Data\ 1ClickDVDCopy\1ClickDVDCopy\PIRATES_OF_THE_CARIBBEAN_2\" deleted
12/7/2006 1:53:21 PM info Copy completed.
12/7/2006 1:53:21 PM info Finalization Time 00:00:40 - Total completion time 00:06:13
12/7/2006 1:52:41 PM info Write finished in 00:05:33 - Finalization start here. Avg. burn rate 11.02
12/7/2006 1:47:28 PM info Lead-in burning time (mS) 20099
12/7/2006 1:47:07 PM info Write started 2262400 sectors to write
12/7/2006 1:47:07 PM info Init success: DVD-R packet writing
12/7/2006 1:47:07 PM info Writing speed requested x16.0, effective x6.0
12/7/2006 1:47:07 PM info Available write speed: 16x, 12x, 8x, 6x, 4x, 2x
12/7/2006 1:47:07 PM info Media ID: RITEKF1
12/7/2006 1:47:07 PM info DMA Enabled
12/7/2006 1:47:07 PM info Scanned files #31, folder #2 - total size 4632227840 b. (4.31 Gb.)
12/7/2006 1:47:07 PM info Inserted media type : DVD-R
12/7/2006 1:47:07 PM info Write started
12/7/2006 1:47:06 PM info Volume name: PIRATES_OF_THE_CARIBBEAN_2
12/7/2006 1:47:06 PM info Source path for burning "C:\Documents and Settings\PAUL\Application Data\1ClickDVDCopy\1ClickDVDCopy\PIRATES_OF_THE_CARIBBEAN_2\VIDEO_TS"
12/7/2006 1:47:03 PM info New media inserted. Burning layer is ready to write
12/7/2006 1:45:50 PM info Compatible media types : DVD-R, DVD-RW Seq., DVD-RW RO, DVDRAM, DVD+R, DVD+RW, CD-R, CD-RW, DL DVD+R, DL DVD-R
12/7/2006 1:45:50 PM info New Drive selected : 1:0:0 - Optiarc DVD RW AD-7170A 1.02 [D] (Ide)
12/7/2006 1:45:50 PM info IFO reallocation not required
12/7/2006 1:43:33 PM info Copy completed.
12/7/2006 1:43:33 PM info Finalization Time 00:00:54 - Total completion time 00:14:22
12/7/2006 1:42:39 PM info Write finished in 00:13:27 - Finalization start here. Avg. burn rate 4.55
12/7/2006 1:29:32 PM info Lead-in burning time (mS) 20978
12/7/2006 1:29:11 PM info Write started 2262400 sectors to write
12/7/2006 1:29:11 PM info Init success: DVD-R packet writing
12/7/2006 1:29:11 PM info Writing speed requested x16.0, effective x6.0
12/7/2006 1:29:11 PM info Available write speed: 16x, 12x, 8x, 6x, 4x, 2x
12/7/2006 1:29:11 PM info Media ID: RITEKF1
12/7/2006 1:29:11 PM info DMA Enabled
12/7/2006 1:29:11 PM info Scanned files #31, folder #2 - total size 4632227840 b. (4.31 Gb.)
12/7/2006 1:29:11 PM info Inserted media type : DVD-R
12/7/2006 1:29:10 PM info Write started
12/7/2006 1:29:10 PM info Volume name: PIRATES_OF_THE_CARIBBEAN_2
12/7/2006 1:29:10 PM info Source path for burning "C:\Documents and Settings\PAUL\Application Data\1ClickDVDCopy\1ClickDVDCopy\PIRATES_OF_THE_CARIBBEAN_2\VIDEO_TS"
12/7/2006 1:29:09 PM info New media inserted. Burning layer is ready to write
12/7/2006 1:27:43 PM info Compatible media types : DVD-R, DVD-RW Seq., DVD-RW RO, DVDRAM, DVD+R, DVD+RW, CD-R, CD-RW, DL DVD+R, DL DVD-R
12/7/2006 1:27:43 PM info New Drive selected : 1:0:0 - Optiarc DVD RW AD-7170A 1.02 [D] (Ide)
12/7/2006 1:27:43 PM info IFO reallocation not required
12/7/2006 1:14:42 PM info Copy completed.
12/7/2006 1:14:42 PM info Finalization Time 00:00:53 - Total completion time 00:15:01
12/7/2006 1:13:49 PM info Write finished in 00:14:08 - Finalization start here. Avg. burn rate 4.34
12/7/2006 1:00:01 PM info Lead-in burning time (mS) 20550
12/7/2006 12:59:40 PM info Write started 2262400 sectors to write
12/7/2006 12:59:40 PM info Init success: DVD-R packet writing
12/7/2006 12:59:40 PM info Writing speed requested x4.0, effective x6.0
12/7/2006 12:59:40 PM info Available write speed: 20x, 16x, 12x, 8x, 6x, 4x, 2x
12/7/2006 12:59:40 PM info Media ID: TTH02
12/7/2006 12:59:40 PM info DMA Enabled
12/7/2006 12:59:40 PM info Scanned files #31, folder #2 - total size 4632227840 b. (4.31 Gb.)
12/7/2006 12:59:40 PM info Inserted media type : DVD-R
12/7/2006 12:59:40 PM info Write started
12/7/2006 12:59:39 PM info Volume name: PIRATES_OF_THE_CARIBBEAN_2
12/7/2006 12:59:39 PM info Source path for burning "C:\Documents and Settings\PAUL\Application Data\1ClickDVDCopy\1ClickDVDCopy\PIRATES_OF_THE_CARIBBEAN_2\VIDEO_TS"
12/7/2006 12:59:32 PM info New media inserted. Burning layer is ready to write
12/7/2006 12:55:00 PM info Compatible media types : DVD-R, DVD-RW Seq., DVD-RW RO, DVDRAM, DVD+R, DVD+RW, CD-R, CD-RW, DL DVD+R, DL DVD-R
12/7/2006 12:55:00 PM info New Drive selected : 1:0:0 - Optiarc DVD RW AD-7170A 1.02 [D] (Ide)
12/7/2006 12:55:00 PM info IFO reallocation not required
12/7/2006 12:55:00 PM info Preparing to burn
12/7/2006 12:55:00 PM info CPRx error correction was utilized on this copy.
12/7/2006 12:55:00 PM info Transcoding finished
12/7/2006 12:55:00 PM info Transcoding time: 0:16:10
12/7/2006 12:38:49 PM info Transcoding started ...
12/7/2006 12:38:49 PM info Working Folder has "117160 Mb." of free space
12/7/2006 12:38:49 PM info Working Folder : C:\Documents and Settings\PAUL\Application Data\1ClickDVDCopy\1ClickDVDCopy\PIRATES_OF_THE_CARIBBEAN_2\VIDEO_TS
12/7/2006 12:38:49 PM info Destination : [D] Optiarc DVD RW AD-7170A 1.02 (Ide)
12/7/2006 12:38:49 PM info Source size : 7.6253 GB
12/7/2006 12:38:49 PM info Source : [D] Optiarc DVD RW AD-7170A 1.02 (Ide)
12/7/2006 12:38:49 PM info Destination Drive D: - DMA is enabled
12/7/2006 12:38:49 PM info Source Drive D: - DMA is enabled
12/7/2006 12:38:49 PM info Enable media stats collection - VSO: TRUE
12/7/2006 12:38:49 PM info Turn off computer after burn: FALSE
12/7/2006 12:38:49 PM info Delete working folder after successful burn: TRUE
12/7/2006 12:38:49 PM info Warn before erasing RW media: TRUE
12/7/2006 12:38:49 PM info Allow DVD tray eject: TRUE
12/7/2006 12:38:49 PM info Prompt for another copy of the same source: TRUE
12/7/2006 12:38:49 PM info Preferred Burn Speed: Max
12/7/2006 12:38:49 PM info Prefer DVDR SAO: FALSE
12/7/2006 12:38:49 PM info Save Episodes or Extras option setting: FALSE
12/7/2006 12:38:49 PM info DVD-R Write Mode: Default - Let burn engine decide
12/7/2006 12:38:49 PM info Dual Layer Media: FALSE
12/7/2006 12:38:49 PM info Movie Only Menus: TRUE
12/7/2006 12:38:49 PM info Keep Subtitles: TRUE
12/7/2006 12:38:49 PM info Prefer DTS Audio: FALSE
12/7/2006 12:38:49 PM info All Languages: FALSE
12/7/2006 12:38:49 PM info Extras or Episodes: FALSE
12/7/2006 12:38:49 PM info Show Hint popups: TRUE
12/7/2006 12:38:49 PM info START button clicked
12/7/2006 12:38:46 PM info Estimated Required Compression: 24%
12/7/2006 12:38:29 PM info Titleset 1 - Audio 1: English (Dolby AC-3 6ch 48Kbps DRC ) (ID: 0x80)
12/7/2006 12:38:27 PM info Preferred Audio Language : english
12/7/2006 12:38:26 PM info Compatible media types : DVD-R, DVD-RW Seq., DVD-RW RO, DVDRAM, DVD+R, DVD+RW, CD-R, CD-RW, DL DVD+R, DL DVD-R
12/7/2006 12:38:26 PM info New Drive selected : 1:0:0 - Optiarc DVD RW AD-7170A 1.02 [D] (Ide)
12/7/2006 12:38:26 PM info Volume name: PIRATES_OF_THE_CARIBBEAN_2
12/7/2006 12:38:24 PM info Scanning source files - a new DVD or change to settings...
12/7/2006 12:38:20 PM info Compatible media types : DVD-R, DVD-RW Seq., DVD-RW RO, DVDRAM, DVD+R, DVD+RW, CD-R, CD-RW, DL DVD+R, DL DVD-R
12/7/2006 12:38:20 PM info New Drive selected : 1:0:0 - Optiarc DVD RW AD-7170A 1.02 [D] (Ide)
12/7/2006 12:38:20 PM info Destination found in registry: [D] Optiarc DVD RW AD-7170A 1.02 (Ide)
12/7/2006 12:38:20 PM info Source found in registry: [D] Optiarc DVD RW AD-7170A 1.02 (Ide)
12/7/2006 12:38:20 PM info CPRx error correction enabled : TRUE
12/7/2006 12:38:20 PM info PATIN COUFFIN : 1.36.0.0
12/7/2006 12:38:20 PM info BOUDUCON : 1.6.2.134
12/7/2006 12:38:20 PM info VSO_HWE : 2.0.22.272
12/7/2006 12:38:20 PM info DVD2DVD : 5.3.3.0
12/7/2006 12:38:20 PM info COPYTODVD : 3.0.49.88
12/7/2006 12:38:20 PM info DVD43 : 3.9.0.0
12/7/2006 12:38:20 PM info DVD43 process detected
12/7/2006 12:38:20 PM info [E] SAMSUNG CD-R/RW SW-252S R902 (Ide)
12/7/2006 12:38:20 PM info [D] Optiarc DVD RW AD-7170A 1.02 (Ide)
12/7/2006 12:38:20 PM info Loading writer listbox
12/7/2006 12:38:20 PM info [E] SAMSUNG CD-R/RW SW-252S R902 (Ide)
12/7/2006 12:38:20 PM info [D] Optiarc DVD RW AD-7170A 1.02 (Ide)
12/7/2006 12:38:20 PM info Loading reader listbox
12/7/2006 12:38:20 PM info Update Notification enabled : FALSE
12/7/2006 12:38:20 PM info User default language : 1033 (0x0409h) - English (United States)
12/7/2006 12:38:20 PM info System default language : 1033 (0x0409h) - English (United States)
12/7/2006 12:38:20 PM info Version 5.0.3.2
12/7/2006 12:38:20 PM info ExeName : "C:\Program Files\LG Software Innovations\1Click DVD Copy 5\1ClickDvdCopy.exe"
12/7/2006 12:38:20 PM info OS : Microsoft Windows XP Personal Service Pack 2 (Build 2600)

m3racer,

A couple of things you can do first...

1). Update your 1Click to ver. 5.0.3.5.

2). Since you are using -Rs, set your DVD-R writing mode to SAO First. In order to do so, right click on the 1Click GUI and you'll see the options.

3). Set your burn speed @ 8x

4). TDK media is ok, but some members in the 1Click DVD forum are having a playback problem with this media.

5). I would suggest Verbatim 16x +R/-R or Taiyo Yudens.

CPRx is turned on, so you don't have to worry about that one.

If you are interested, come visit us.

http://forum.lgsoftwareinnovations.com/index.php

Good luck!

0301orih,

You know what? It worked. Thanks a great deal! I was ready to send that NEC burner back. Thanks again!

Paul

Hi Paul,

Glad to hear you made a successful backup!

Hiro

Another great Dell machine. There has to be more problems and issues be it compatability or other with Dell computers than any other brand on the face of this planet.

Wonder why you pay less for a Dell now?

There are probably also more Dell PCs being used than any other brand.

I'm with you on this one.
Dell and most of the other large manufacturers mod things to make their product cheaper and it does sometimes cause issues but not all problems can be laid at their door.