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Burner User Reviews and Comments Discuss, HP DVD 840i - Not recognizing DL disks at CD and DVD Burners forum; Just installed HP DVD 840i and it has been unable to recognize +R DL disks (used but FujiFilm 2.4x & Verbatim 8x) - the drive recognizes and burns single layer dvds fine - Nero Info Tool shows the boxes for +R DL & -R DL checked. My current FW version is


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Old 19-08-2006   #1 (permalink)
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HP DVD 840i - Not recognizing DL disks

Just installed HP DVD 840i and it has been unable to recognize +R DL disks (used but FujiFilm 2.4x & Verbatim 8x) - the drive recognizes and burns single layer dvds fine - Nero Info Tool shows the boxes for +R DL & -R DL checked.
My current FW version is S632. I contacted HP & they sent me updated FW which errored out on a device mismatch error. They then told me to wait and new FW might be on the site soon.

Has anyone gottenthis drive to burn DL disks? If so, how?
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Old 22-08-2006   #2 (permalink)
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Re: HP DVD 840i - Not recognizing DL disks

The Fujifilm DL media is surely crap, forget them.
Can your burner handle 8x rated DVD+R DL media???
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Started with burning capable optical drives (CD-R) in 1997.
Bought optical drives from AOpen, HP, LiteOn, NEC, Philips, Pioneer, Plextor, Ricoh, Samsung, Sanyo, Toshiba and Yamaha.

'Things are now in motion that cannot be undone.' [Gandalf, LoTR]

Enable DMA with micrAp$0ft Enable DMA free at your will busTRACE => Upper/Lower Filters Util
DevCon
***HOW TO ... Delete the Upper & Lower Filters!***

If you expect help then please start by using the powerful SEARCH.
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Old 07-12-2006   #3 (permalink)
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Re: HP DVD 840i - Not recognizing DL disks

Here's a bit of new info. I will try to update when I get the link.

Called HP support, referred to HP Optical Support at 866-694-7633.
Fellow there recognized the "Mismatch" error when trying to apply firmware and says that Level 2 has a patch for this. Hopefully, it works. I'm under the wire on a project.

artinfos

I'll try to remember to repost with more info when I get it from HP.
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Old 07-12-2006   #4 (permalink)
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Re: HP DVD 840i - Not recognizing DL disks

BTW, try to use the great Imgburn.
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Started with burning capable optical drives (CD-R) in 1997.
Bought optical drives from AOpen, HP, LiteOn, NEC, Philips, Pioneer, Plextor, Ricoh, Samsung, Sanyo, Toshiba and Yamaha.

'Things are now in motion that cannot be undone.' [Gandalf, LoTR]

Enable DMA with micrAp$0ft Enable DMA free at your will busTRACE => Upper/Lower Filters Util
DevCon
***HOW TO ... Delete the Upper & Lower Filters!***

If you expect help then please start by using the powerful SEARCH.
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