First... as someone who converted several thousand files myself, I can tell you there is no way I am going to be so stupid as to alert industry or software people about fixes. The info I am getting is strictly one way. Beyond reporting some news, I keep my mouth shut. Unfortunately, common sense is not common enough because a lot of dumb people actually wrote the powers that be to resolve technical issues that their software wasn't supposed to do in the first place. Clever... real clever.

I support the concept of an all-you-can-eat rental format - especially Virgin's at just $8 a month. I would happily just load their protected WMA files on my portable player... but no... I have an earlier generation iRiver, an iPod Mini, and a Panasonic SD unit and NONE of them will support the stupid Janus protocol. I'm not going to buy a fourth MP3 player just to listen to protected WMA tracks! I'm not a thief - I will maintain a subscription with Virgin for as long as I listen to the tracks I converted. I am just not going to tolerate hardware manufacturers dictating what music service I can use. Apple should build in Janus support and other manufacturers should support iTunes.

We do need a private forum - I suggest combing through messages and choosing people who actually contributed something useful as a start. It's not perfect, but it's sure better than people who copy posts here and then actually SELL THEM on eBay.