I subscribed, downloaded, and paid for copy protected WMA/V files from a website. Then I installed a DVD burner so I could copy them to removable storage. But it seems that upon reinstalling the OS, the files do not recognize my rights to view these videos. I have emailed and emailed and emailed the support staff from the site. They are more or less telling me that they are thieves, even though it stated in their FAQ page that it would be no problem if I lost the licenses. I am not a pirate. I just want to own what I purchased. Can "tunebite" help me with this one? Or does anyone know how I can open these files?