Hi, thanks nooby_god. I tried that, after installing AnyDVD, EAC now detects the data track on the CD (which Feurio originally detected). However, that is all else it detects. It is still 3 tracks + a data track. There are supposed to be 12 (including one band version repeat).

I looked at the receipt and it looks like she paid the full price for it. I checked the store's website and there aren't any single albums being sold anyway. I think I'll be taking it back to the store and complaining that it doesn't play fully on 5 players, 2 of which are completely unconnected to a computer.

If any of you have any suggestions for me to try before Monday, I'll be happy to do so. I'm also curious if any other people here had an Evanescence CD that played fine. Did your CD have a visible ring about 1/2 a radius into the data section, about 1mm wide?