I'm taking mine back, thanks to Maddogchen and reading throughout the forum for solutions. Why should I keep throwing money in the trash burning coasters, trying to make it work, when I can go get a burner that works right when you plug it in? I've worked on enough computers to know that it should NEVER be this difficult to get a device working. (Unless you're testing...). For the average user, spending hours troubleshooting is not what the computer was meant to be for.

Thanks all for your findings and reports. This forum is VERY helpful.