Before you post – WE NEED THIS BASIC DETAIL
1. The Operating system – which is it (eg. Win 98SE – or – Win XP Pro – or – Win XP Home, etc.) Fixing problems differ in each Operating System so this is very important.
2. The hardware – Brand Name and Model of CD-RW and any other CD’s on the System. It also helps to know on which IDE channel the device is.
3. The Software you are using and version number. MOST IMPORTANT – Also state if you have other software for the CD-RW installed, eg. I have
Nero v5.5.10.0 and
Roxio Easy CD Creator 5.0 installed.
4. Clearly state (describe) the problem to the best of your ability.
5. A basic description of your PC system never goes astray; it helps to understand the problem and diagnostic approach to fixing the bug.
