Club CDFreaks - Knowledge is Power - View Single Post - Hardware problem: LiteON DH-401S & Movie 'Jumper', BDROM DL read problem

redman0570 · 20-06-2008

I’m having a problem with my LiteON DH-401S drive recognizing a movie, the movie ‘Jumper’. When I first received the movie last Tuesday, the drive would not detect the movie, it kept saying no disk inserted. I exchanged the movie, but this time I made sure it played in the store and it did. When I brought it home it gave me the same problem. But because I know it works, I kept trying to see what I could do to make it work. I upgrade the firmware to the CP56 file on LiteON’s site, and still nothing. But I kept trying and finally it played but with lots of distortion, every 30 seconds or so, throughout the entire length of the movie. The drive plays other BLURAY movies without any problems.

I called LiteON tech support and they confirmed the movie ‘Jumper’ will not work with my drive. They also confirmed that the drive, DH-401S, will have problems playing BDROM Dual Layer movies. They did not say if and when there will be a fix. After searching the NET I see others with this problem, but no solution.

My question is, the movie did play, but with lots of distortion (static like, like the disk was dirty), is there anything I can do to minimize that?

Here is my system configuration.
Gigabyte GA-MA78GM-S2H motherboard
AMD Athlon X2 4850E CPU
4GB Dual Channel DDR2 PC5400 memory
ATI HD3450 512MB PCIE 2.0 Video Card, running in Hybrid Cross Fire mode with the onboard HD3200 LiteOn DH-401S BDROM
Windows Vista Ultimate SP1
CyberLink PowerDVD 7.3 Ultra with the most recent patch.

20-06-2008	#1 (permalink)
redman0570 New on Forum Join Date: Jun 2008 Posts: 10	LiteON DH-401S & Movie 'Jumper', BDROM DL read problem I’m having a problem with my LiteON DH-401S drive recognizing a movie, the movie ‘Jumper’. When I first received the movie last Tuesday, the drive would not detect the movie, it kept saying no disk inserted. I exchanged the movie, but this time I made sure it played in the store and it did. When I brought it home it gave me the same problem. But because I know it works, I kept trying to see what I could do to make it work. I upgrade the firmware to the CP56 file on LiteON’s site, and still nothing. But I kept trying and finally it played but with lots of distortion, every 30 seconds or so, throughout the entire length of the movie. The drive plays other BLURAY movies without any problems. I called LiteON tech support and they confirmed the movie ‘Jumper’ will not work with my drive. They also confirmed that the drive, DH-401S, will have problems playing BDROM Dual Layer movies. They did not say if and when there will be a fix. After searching the NET I see others with this problem, but no solution. My question is, the movie did play, but with lots of distortion (static like, like the disk was dirty), is there anything I can do to minimize that? Here is my system configuration. Gigabyte GA-MA78GM-S2H motherboard AMD Athlon X2 4850E CPU 4GB Dual Channel DDR2 PC5400 memory ATI HD3450 512MB PCIE 2.0 Video Card, running in Hybrid Cross Fire mode with the onboard HD3200 LiteOn DH-401S BDROM Windows Vista Ultimate SP1 CyberLink PowerDVD 7.3 Ultra with the most recent patch.