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Old 20-06-2008   #2 (permalink)
alan1476
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Join Date: May 2005
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Posts: 12,787
Re: Can't get new key .....

Quote:
Originally Posted by The_Champ View Post
I have recently upgraded to version 5 of DVDFab. In the 30+ days since it has come out I have sent numerous requests to the automated system, and several to the support staff.

As of this date I still have not received a response in any way, and more annoyingly I have not received the activation key. The 30 days since version 5 was installed has elapsed, rendering the application inactive. I have now had to uninstall it and reinstall my last version 4 program.

I have been a very satisfied user of this program, and hope that this message will get to the attention of someone who can and will help me.

Please help,

Frustrated.
Have you checked your spam folder in your e-mail? Did you use the same e-mail you bought the program with?
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