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Originally Posted by cameeks  I only have one hard drive. I still have version 4 installed on the same drive. You saying that I need to delete all of the dvdfab programs and reinstall 5?  |
In the cases I was talking about version 4 was installed originally on C drive, Uninstalled, but the folder in App Data was not removed before installing version 5 to the D drive. The 5 version would not take the new license until the DVDFab folder in App Data on the C drive was removed after uninstalling DVDFab4.
I cannot say you should uninstall version 4 and it's App data before installing version 5 because than you could possibly wind up with nothing working, but if you have both versions available either from a back up or download it might be worth a try. I am no expert but the solution I described worked with 2 drives with the problem you described. Guess you could honestly say that I am just covering my rear end if it does not work for you.