30-04-2008
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#8 (permalink)
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| CDFreaks Resident
Join Date: Apr 2005 Location: Maine
Posts: 4,245
| Re: Did anyone ever get a reply to a support question? Quote:
Originally Posted by HAMsmoke There are so many mis-informed opinions and rubbish being passed around concerning this business model change - too many people are paranoid.
I am relatively new to the program, having picked it up in the late version 3 cycle. I have emailed fengtao on 3 instances about some issues, and each and every time, have gotten an answer from him personally.
I for one never had a doubt about the continuation of updates. It was clearly stated that those who purchased before May 8 will continue to get them. In addition, the DVD-Mobile Option (only a paid option after May 8, otherwise the option is included for free) has registered confusion as well. It seems as if fengtao has made a decision about changing his business model, and is exempting everyone who is licensed prior to May 8. It is very simple to understand, and really, a big headache for fengtao to manage (as he will have to manage multiple style licenses) - but he is doing it.
Just keep the faith, and hope fengtao and ting have enough energy after the change to keep up with the ever so frequent updates and continued excellent support. | Well said...  |
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