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Old 30-04-2008   #1 (permalink)
alphap3nis
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Join Date: Feb 2007
Posts: 15
Did anyone ever get a reply to a support question?

One week agho i hijacked this thread and asked a question about the upgrade policy for the upcoming v5 of DVDfab. A moderator asked me not to do so (at least in this thread, thats why i start this on now) and asking the company or the author instead.

Less surprisingly and in compliance with earlier experiences i did not receive any reply.

The author states on the website that you will receive free lifetime upgrades (what is not the truth) and free lifetime e-mail suport (what is also not the truth). Especially the first point might be of interrest for everyone who considers to buy a product.

Maybe the author have pity with us (me) and answeres the question in this thread?

Frankly speaking, i would be surprised.
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