Hi. If you are asking, perhaps there's hope! Hold onto your hat, here goes...

Creative Zen Stone Plus 2 GB, most recent firmware (ends in "2, but didn't write that info down, can't figure out how to find it). Is supposed to work with WMA's as well as MP3's. I have updated the software from the website.

#1. I am finding that individual music files I have on my computer (WMA from ripped CD) will transfer over to the MP3 player, but will not play on it. The title displays, but the timer stays at 0.00. There is no copy protection.

#2. In ripping a commercial CD directly to the MP#3 Player, the first one I did had 6 tracks but on the Creative ripper software (as well as the MP3 display once it had transferred over) only showed 3 very long tracks. Again, no copy protection.

#3. I have successfully managed to rip a CD directly to the MP3 player, but it put itself into a folder, which displayed on the player and wouldn't play. The Stone displayed the first song that wasn't in a folder, started to play it. I forwarded to the CD folder again and it showed the name for a second, and then went back to the first non-foldered song. If there is some way to navigate into the folder on the MP3 player, and play the songs in it, I can't find it.

The only way I can get a song to play is if it's not in a folder, and comes directly from a CD-- and it won't necessarily play non-foldered tracks from a ripped CD. I have registered and used Gracenotes to get album info, but this doesn't help with these issues.

I don't know how tracks are supposed to display on an MP3 player. Is it meant to display folders that you can open to hear tracks? Or does an MP3 player just make you scroll through the track list to hear what you want to hear? This would seem rather tedious for those who have 100's of tracks and many albums.

I was wondering if perhaps I bought a faulty MP3 player...

Any help appreciated.

Thank-you.