How do I contact someone in the tech area to address the problem I have and I believe others also have with SATA DVD Drives. The program takes almost twice as long to read a commercial DVD movie on a very fast Samsung SATA Drive than it does on a slower Pioneer PATA Drive. I have tried it on several different PC's with always the same result. About the only thing in common was the Samsung SH203B Drive. I have brought this problem up several times and have been told it would be turned over to the tech people. That was many versions ago!! What am I missing? I like the program but have had to relagate it to a system with a PATA DVD Drive.